Latest Customer Experience Jobs

Financial Accountant - International Consolidation, Reporting and Intercompany

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Finance Accountant

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Customer Director (National Security)

This role involves leading high-stakes commercial engagements in national security, driving AI adoption through strategic account management and transformation programmes. The Customer Director will bridge advanced AI capabilities with government mission needs, overseeing delivery teams and shaping long-term partnerships. It requires deep sector expertise, technical fluency in AI, and leadership in complex, security-sensitive environments.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Customer Director

This role involves leading strategic AI initiatives for major Life Sciences clients, driving commercial growth and client success. The Customer Director will manage cross-functional teams, develop long-term account strategies, and act as a trusted advisor to senior stakeholders, translating complex AI solutions into impactful business outcomes in a high-stakes, innovation-driven sector.

Faculty AI London, United Kingdom

Hybrid Permanent

Group Product Manager

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI London, United Kingdom

Account Manager

The Senior Account Manager will manage and grow relationships with PolyAI's growth-tier customers across various verticals. Key responsibilities include account retention, revenue growth, strategic planning, and fostering executive-level relationships. The role involves creating bespoke demos, driving product adoption, and ensuring positive renewal outcomes through innovative commercial strategies.

PolyAI London, United Kingdom

On-site Permanent

AI Strategist, Generative AI Innovation Center

Amazon Web Services (AWS) is looking for experienced and motivated business-oriented technologists who possess a unique balance of business knowledge, effective interpersonal skills, and some technological depth in the following areas: analytics/big data, machine learning and generative artificial intelligence. This...

Amazon London, United Kingdom

Permanent

Senior Solutions Architect, Solutions Architecture, UK

This role involves working closely with AWS customers in the Travel and Hospitality sector to understand their business challenges and design tailored cloud solutions using AWS technologies. The Senior Solutions Architect leads technical engagements, delivers workshops and architecture reviews, and acts as a trusted advisor to stakeholders at all levels. A key focus is translating customer needs into innovative technical solutions while advocating for customer requirements internally.

Amazon London, United Kingdom

Hybrid Permanent

Lead Engineer - Workplace Technology & Automation

This role involves leading technical architecture and automation initiatives for workplace technology, focusing on Microsoft 365, Copilot, and AI-driven operational improvements. The engineer will act as an internal consultant, designing scalable solutions, driving automation adoption, and integrating platforms like ServiceNow. It emphasizes hands-on development, agile delivery, and enhancing enterprise workflows through scripting, APIs, and infrastructure-as-code.

dunnhumby London, United Kingdom

Hybrid Permanent

Senior Full Stack Engineer

As a Senior Full Stack Engineer, you will join the Application Platform team in Manchester on a hybrid basis. You will be responsible for building and owning end-to-end customer-facing analytics products, shaping acceptance criteria, designing scalable backend systems, and maintaining high standards in testing, security, and observability. This role involves working with modern technologies like C#, ASP.NET Core, TypeScript, React, Kubernetes, and cloud-native infrastructure.

dunnhumby Manchester, United Kingdom

Hybrid Permanent

Data Scientist

This role involves building and improving predictive models for credit risk and customer analytics, working with large datasets, and communicating insights to non-technical stakeholders. The Data Scientist will support initiatives in fraud, identity risk, and investigations, using Python and R in Azure/Databricks environments.

Computer Futures Cardiff, South Glamorgan, CF10 2AF, United Kingdom £490 pd

Hybrid Contract

Data Engineer (AWS & Kinesis)

This role involves designing and maintaining large-scale data pipelines, optimizing AWS Redshift for performance and cost, and building ML-friendly datasets. You'll work on greenfield projects and integrate new data sources, taking ownership from proof-of-concept to production.

Harnham - Data and Analytics Recruitment London, United Kingdom £70,000 – £90,000 pa

Hybrid Permanent

Data Engineer

As a Data Engineer at Liquidline, you will design and build a greenfield data platform, modernize legacy systems, and support the company's NetSuite migration. You will work closely with the BI & Data Lead and an Analytics Engineer to create a scalable, cloud-first data architecture, preparing data for AI and ML initiatives.

Liquidline Ip30Ja, IP3 0JA, United Kingdom £50,000 – £60,000 pa

On-site Permanent

AI Engineer

This role involves building and improving AI/LLM features using Python, creating proof of concepts, and integrating AI into a customer-facing product that helps users complete income and expenditure journeys. The focus is on practical AI application, security, and working in a DevOps environment with automated testing and deployments.

SF Partners B12Jt, B1 2JT, United Kingdom £60,000 – £70,000 pa

Hybrid Permanent

Platform Engineer

As a Cloud Platform Engineer, you will design, build, and maintain cloud-native platforms and infrastructure, enabling Data Science and Software Engineering teams to develop and deploy solutions at scale. You'll work in a dynamic, innovative environment focused on AI, machine learning, and modern cloud technologies, with a strong emphasis on rapid prototyping and experimentation.

Experis Cheltenham, Gloucestershire, United Kingdom £520 – £560 pd

On-site Contract Clearance Required