Future Tech Jobs Future Tech Jobs
PolyAI logo
Series B On-site
Artificial Intelligence Founded 51-200 employees

PolyAI

London, United Kingdom
View 13 open roles Follow Visit poly.ai ↗
Open roles
↓ -8
13
vs previous 30 days
Salary range
£120–£170k
Avg £120–170k
Hiring activity
Quiet
0.5 roles/week
Open Hiring Score
Limited
Salary, role detail, work policy

Open Hiring Score grades how openly a company posts jobs — across salary disclosure, role detail, work policy and profile completeness on every published listing.

Open = full disclosure. Detailed = most jobs disclose. Limited = minimal disclosure.

Limited — minimal disclosure on salary, role detail or work policy across this company's jobs.

About PolyAI

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows.

Artificial Intelligence Customer Service Voice Technology Enterprise Software
13 open

Open roles

See all 13 →
PolyAI logo

Forward Deployed AI Engineer - Vancouver

As a Forward Deployed AI Engineer, you will lead the development, configuration, and deployment of conversational AI systems for enterprise clients. You'll collaborate closely with clients to understand their requirements, deliver customized solutions, and ensure measurable success and customer satisfaction. This role involves hands-on technical work, client interaction, and continuous optimization of AI-powered customer service solutions.

PolyAI United Kingdom
On-site Permanent
PolyAI logo

Senior Software Quality Engineer

The Senior Software Quality Engineer will architect and scale automation frameworks, define quality strategy across teams, and drive AI-augmented testing practices. This role involves deep technical mastery, mentoring teams, and championing a culture of continuous improvement in a fast-paced environment focused on delivering high-quality voice assistants.

PolyAI London, United Kingdom
On-site Permanent
PolyAI logo

Forward Deployed AI Engineer (Must be based in Toronto, Canada)

As a Forward Deployed AI Engineer, you will work closely with enterprise clients to deploy and optimize voice AI solutions, ensuring successful implementation and client satisfaction. Your role involves hands-on development, understanding the product's capabilities, and creatively addressing platform constraints to deliver custom solutions.

PolyAI United Kingdom £120,000 – £170,000 pa
On-site Permanent
PolyAI logo

Senior Platform Engineer

As a Senior Platform Engineer at PolyAI, you will be responsible for delivering reliable and scalable cloud infrastructure on AWS and Azure, improving developer experience, and defining technical standards. You will collaborate with engineering and security teams to design, deploy, and manage cloud architecture, automate cloud operations, and ensure high availability and cost-efficiency.

PolyAI London, United Kingdom
Hybrid Permanent
PolyAI logo

Enterprise Account Executive, Healthcare (Northeast)

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom
PolyAI logo

Developer Relations Manager

The Developer Relations Manager will define and lead the strategy for PolyAI's developer ecosystem, creating world-class technical content, nurturing a vibrant community of AI builders, and acting as the primary advocate for external developers integrating with PolyAI's APIs and agent-building tools. Key responsibilities include defining the developer journey, delivering high-quality technical content, and building a strong developer community through webinars, conferences, and hackathons.

PolyAI North Tyneside, NE29 8EP, United Kingdom
On-site Permanent
See all 13 roles →

Why work here

  • ✓ Work with leading global brands and Fortune 1000 companies
  • ✓ Opportunities to own projects end-to-end and impact millions of customers
  • ✓ Hands-on leadership roles with a focus on technical depth and mentorship
  • ✓ Innovative technology in voice AI and conversational experiences
  • ✓ Strong focus on compliance and security in a rapidly growing industry

Hiring at PolyAI

Across 6 roles

Work policy

Hybrid
1
Office-based
5
Across 6 roles

Role types

  • permanent 6
Primary hiring location

Most of PolyAI's open roles on Machine Learning Jobs are based in London, United Kingdom.

What sets PolyAI apart

Why they stand out

  • Proprietary voice AI technology that handles millions of customer conversations
  • Focus on delivering conversational experiences that feel natural and human-like
  • Strong emphasis on compliance and security certifications (SOC 2, ISO 27001)

Social proof

  • Partnerships with leading hospitality brands and financial institutions
  • Expanding into healthcare and financial services with compliance readiness

Frequently asked questions

What does PolyAI do?

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows. PolyAI is active in Artificial Intelligence, Customer Service, and Voice Technology.

What kind of organisation is PolyAI?

PolyAI is a private entity working in Artificial Intelligence, listed on Machine Learning Jobs alongside private and venture-backed employers.

When was PolyAI founded?

PolyAI was founded in 2018 — that makes them 8 years old.

How big is PolyAI?

PolyAI sits in the 51-200 employee band according to their public profile. Use this as a rough size signal — actual headcount can shift between disclosures.

How many jobs does PolyAI have open on Machine Learning Jobs?

PolyAI has 13 open roles on Machine Learning Jobs right now. Browse the full list above and apply directly.

Is PolyAI actively hiring?

Yes — PolyAI is hiring quietly on Machine Learning Jobs, averaging 0.5 roles posted per week (2 in the last 30 days, down 8 versus the previous 30).

Does PolyAI hire remotely?

Of PolyAI's 6 open roles on Machine Learning Jobs, 1 hybrid and 5 office-based.

What is the salary range at PolyAI?

Advertised salaries for PolyAI's current openings on Machine Learning Jobs average between £120,000 and £170,000. Individual roles may pay above or below this range depending on seniority and location.

Does PolyAI publish salaries?

Not consistently — PolyAI's live roles on Machine Learning Jobs have minimal disclosure on salary, role detail or work policy. Check individual listings for specifics.

Where is PolyAI hiring?

PolyAI's open roles on Machine Learning Jobs are based primarily in London, United Kingdom. Check individual listings for remote or hybrid options.

What role types does PolyAI hire for?

PolyAI's 6 open roles on Machine Learning Jobs include 6 permanent.

Where PolyAI hires

Locations

Similar companies

NVIDIA logo
NVIDIA
133 roles · Artificial Intelligence
Synthesia logo
Synthesia
67 roles · Artificial Intelligence
Ocado logo
Ocado
49 roles · E-commerce
Amazon logo
Amazon
48 roles · E-commerce
Faculty AI logo
Faculty AI
46 roles · Artificial Intelligence
PhysicsX logo
PhysicsX
39 roles · Artificial Intelligence

Hiring?
Discover world class talent.

Post a Job Learn more

🍪 Basic, anonymous analytics (aggregate counts only, never shared) are always on. Accept to also enable third-party tools — Google Analytics, Microsoft Clarity, Mixpanel, Leadfeeder — which help us match you with relevant Machine Learning roles. We never sell your data or use it for cross-site advertising. See our Cookie Policy.