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PolyAI logo
Series B Remote-first
Artificial Intelligence Founded 51-200 employees

PolyAI

London, United Kingdom
View 3 open roles Follow Visit poly.ai ↗
Open roles
3
vs previous 30 days
Salary range
£115–£135k
Avg £115–135k
Hiring activity
Quiet
0.2 roles/week
Open Hiring Score
Detailed
Salary, role detail, work policy

Open Hiring Score grades how openly a company posts jobs — across salary disclosure, role detail, work policy and profile completeness on every published listing.

Open = full disclosure. Detailed = most jobs disclose. Limited = minimal disclosure.

Detailed — most jobs include salary range, role detail and work policy.

About PolyAI

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows.

Artificial Intelligence Customer Service Voice Technology Enterprise Software
3 open

Open roles

PolyAI logo

Deployment Strategist

This role involves leading large-scale deployment of voice AI assistants, ensuring technical excellence and client satisfaction. The strategist acts as the primary client contact, driving customer service transformation by analyzing interactions, improving voice experiences, and aligning engineering with business goals. They also guide pre-sales efforts and expand client partnerships through data-driven insights and strategic communication.

PolyAI United Kingdom US$115,000 – US$135,000 pa
Remote Permanent
PolyAI logo

Forward Deployed AI Engineer - Vancouver

As a Forward Deployed AI Engineer, you will lead the development, configuration, and deployment of conversational AI systems for enterprise clients. You'll collaborate closely with clients to understand their requirements, deliver customized solutions, and ensure measurable success and customer satisfaction. This role involves hands-on technical work, client interaction, and continuous optimization of AI-powered customer service solutions.

PolyAI United Kingdom
On-site Permanent
PolyAI logo

Forward Deployed AI Engineer (Must be PST timezone)

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Why work here

  • ✓ Work with leading global brands and Fortune 1000 companies
  • ✓ Opportunities to own projects end-to-end and impact millions of customers
  • ✓ Hands-on leadership roles with a focus on technical depth and mentorship
  • ✓ Innovative technology in voice AI and conversational experiences
  • ✓ Strong focus on compliance and security in a rapidly growing industry

Hiring at PolyAI

Across 2 roles

Work policy

Remote
1
Office-based
1
Across 2 roles

Role types

  • permanent 2
Primary hiring location

Most of PolyAI's open roles on Machine Learning Jobs are based in United States.

What sets PolyAI apart

Why they stand out

  • Proprietary voice AI technology that handles millions of customer conversations
  • Focus on delivering conversational experiences that feel natural and human-like
  • Strong emphasis on compliance and security certifications (SOC 2, ISO 27001)

Social proof

  • Partnerships with leading hospitality brands and financial institutions
  • Expanding into healthcare and financial services with compliance readiness

Frequently asked questions

What does PolyAI do?

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows. PolyAI is active in Artificial Intelligence, Customer Service, and Voice Technology.

What kind of organisation is PolyAI?

PolyAI is a private entity working in Artificial Intelligence, listed on Machine Learning Jobs alongside private and venture-backed employers.

When was PolyAI founded?

PolyAI was founded in 2018 — that makes them 8 years old.

How big is PolyAI?

PolyAI sits in the 51-200 employee band according to their public profile. Use this as a rough size signal — actual headcount can shift between disclosures.

How many jobs does PolyAI have open on Machine Learning Jobs?

PolyAI has 3 open roles on Machine Learning Jobs right now. Browse the full list above and apply directly.

Is PolyAI actively hiring?

Yes — PolyAI is hiring quietly on Machine Learning Jobs, averaging 0.2 roles posted per week (1 in the last 30 days).

Does PolyAI hire remotely?

Of PolyAI's 2 open roles on Machine Learning Jobs, 1 fully remote and 1 office-based.

What is the salary range at PolyAI?

Advertised salaries for PolyAI's current openings on Machine Learning Jobs average between £115,000 and £135,000. Individual roles may pay above or below this range depending on seniority and location.

Does PolyAI publish salaries?

Mostly — most of PolyAI's live roles on Machine Learning Jobs disclose a salary range, with consistent role detail and work policy across listings.

Where is PolyAI hiring?

PolyAI's open roles on Machine Learning Jobs are based primarily in United States. Check individual listings for remote or hybrid options.

What role types does PolyAI hire for?

PolyAI's 2 open roles on Machine Learning Jobs include 2 permanent.

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