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PolyAI logo
Series B Remote-first
Artificial Intelligence Founded 51-200 employees

PolyAI

London, United Kingdom
View 4 open roles Follow Visit poly.ai ↗
Open roles
↑ +2
4
vs previous 30 days
Salary range
£80–£190k
Avg £119–149k
Hiring activity
Quiet
0.5 roles/week
Open Hiring Score
Open
Salary, role detail, work policy

Open Hiring Score grades how openly a company posts jobs — across salary disclosure, role detail, work policy and profile completeness on every published listing.

Open = full disclosure. Detailed = most jobs disclose. Limited = minimal disclosure.

Open — every job discloses salary range, role detail and work policy.

About PolyAI

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows.

Artificial Intelligence Customer Service Voice Technology Enterprise Software
4 open

Open roles

PolyAI logo

Account Executive, Mid Market

This role involves leading full-cycle sales for mid-market clients across industries, focusing on building pipeline through outbound prospecting and partner collaborations. The Account Executive will shape a new go-to-market strategy, working closely with channel partners and cross-functional teams to close deals. It's a foundational role in a high-growth AI company selling voice and dialog automation solutions to enterprise customers.

PolyAI Test Valley, SO51 6HA, United Kingdom US$80,000 – US$90,000 pa
Remote Permanent
PolyAI logo

Deployment Strategist

This role involves leading large-scale deployment of voice assistants, ensuring client success through strategic oversight, quality control, and performance tracking. The strategist acts as the primary point of contact, translating client needs into technical execution while driving adoption and expansion. They work cross-functionally to refine agent design and deliver transformative customer service automation solutions.

PolyAI United Kingdom US$115,000 – US$135,000 pa
Remote Permanent
PolyAI logo

Forward Deployed AI Engineer - Vancouver

This role involves deploying and customizing conversational AI systems for enterprise clients, ensuring they are production-ready and aligned with business workflows. The engineer will act as the primary technical liaison, integrating voice AI solutions with client infrastructure, troubleshooting issues, and optimizing performance using data-driven monitoring. Work includes deep collaboration with product teams and stakeholders, VoIP integrations, and maintaining system reliability under strict SLAs.

PolyAI United Kingdom £130,000 – £180,000 pa
On-site Permanent
PolyAI logo

Forward Deployed AI Engineer (Must be PST timezone)

This role involves deploying and optimizing conversational AI systems for enterprise clients, acting as the primary technical liaison to ensure successful integration and performance. The engineer will configure voice agents, lead integrations with telephony systems and backend services, and ensure production reliability through monitoring and data-driven improvements. The position emphasizes client collaboration, technical problem-solving, and ownership of end-to-end deployment outcomes.

PolyAI Bristol, BS34 5PA, United Kingdom US$150,000 – US$190,000 pa
Remote Permanent

Why work here

  • ✓ Work with leading global brands and Fortune 1000 companies
  • ✓ Opportunities to own projects end-to-end and impact millions of customers
  • ✓ Hands-on leadership roles with a focus on technical depth and mentorship
  • ✓ Innovative technology in voice AI and conversational experiences
  • ✓ Strong focus on compliance and security in a rapidly growing industry

Hiring at PolyAI

Across 4 roles

Work policy

Remote
3
Office-based
1
Across 4 roles

Role types

  • permanent 4
Primary hiring location

Most of PolyAI's open roles on Machine Learning Jobs are based in Bristol.

What sets PolyAI apart

Why they stand out

  • Proprietary voice AI technology that handles millions of customer conversations
  • Focus on delivering conversational experiences that feel natural and human-like
  • Strong emphasis on compliance and security certifications (SOC 2, ISO 27001)

Social proof

  • Partnerships with leading hospitality brands and financial institutions
  • Expanding into healthcare and financial services with compliance readiness

Frequently asked questions

What does PolyAI do?

PolyAI automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service that rivals human agents. Their platform is used by leading global brands to automate critical customer service operations and integrate seamlessly into daily workflows. PolyAI is active in Artificial Intelligence, Customer Service, and Voice Technology.

What kind of organisation is PolyAI?

PolyAI is a private entity working in Artificial Intelligence, listed on Machine Learning Jobs alongside private and venture-backed employers.

When was PolyAI founded?

PolyAI was founded in 2018 — that makes them 8 years old.

How big is PolyAI?

PolyAI sits in the 51-200 employee band according to their public profile. Use this as a rough size signal — actual headcount can shift between disclosures.

How many jobs does PolyAI have open on Machine Learning Jobs?

PolyAI has 4 open roles on Machine Learning Jobs right now. Browse the full list above and apply directly.

Is PolyAI actively hiring?

Yes — PolyAI is hiring quietly on Machine Learning Jobs, averaging 0.5 roles posted per week (2 in the last 30 days).

Does PolyAI hire remotely?

Of PolyAI's 4 open roles on Machine Learning Jobs, 3 fully remote and 1 office-based.

What is the salary range at PolyAI?

Advertised salaries for PolyAI's current openings on Machine Learning Jobs average between £118,750 and £148,750. Individual roles may pay above or below this range depending on seniority and location.

Does PolyAI publish salaries?

Yes — every live role from PolyAI on Machine Learning Jobs discloses a salary range, alongside role detail and work policy. They score in the top tier of our Open Hiring Score.

Where is PolyAI hiring?

PolyAI's open roles on Machine Learning Jobs are based primarily in Bristol. Check individual listings for remote or hybrid options.

What role types does PolyAI hire for?

PolyAI's 4 open roles on Machine Learning Jobs include 4 permanent.

Where PolyAI hires

Locations

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