Latest Customer Experience Jobs

Senior General Ledger Accountant

About UsOcado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.We are now launching a new Global Shared Service Centre...

Ocado United Kingdom

Senior Finance Accountant - International Accounting & Reporting

This role involves managing financial integrity and compliance for Ocado's global entities, including general ledger management, statutory audits, and financial reporting. The Senior Financial Accountant will work closely with external auditors, cross-functional teams, and overseas entities to ensure accurate and timely financial reporting and compliance.

Ocado United Kingdom

On-site Permanent

Strategic Business Development Representative

This role involves driving strategic initiatives to accelerate company growth, improving lead generation efficiency, and enhancing customer engagement for Tier 1 and Tier 2 accounts. Responsibilities include deep account research, facilitating initial meetings, and coordinating with cross-functional teams to ensure successful customer interactions.

PolyAI United Kingdom £100,000 – £118,000 pa

Remote Permanent

Engineering Manager - Runtime Team

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI London, United Kingdom

Senior Applied Data Scientist

As a Senior Applied Data Scientist, you will lead and deliver complex data science projects, applying machine learning and human creativity to solve real-world business problems. You will work closely with the Tesco Personalisation team to develop and deploy scalable personalisation solutions, collaborating with a team of 30+ data scientists.

dunnhumby London, United Kingdom

Hybrid Permanent

Insights Enablement Lead

The Insights Enablement Lead will design and implement frameworks to transform bespoke insight projects into scalable solutions, ensuring consistent, high-quality delivery across teams and clients. Key responsibilities include assessing project types, embedding AI and automation, defining best practices, and collaborating with stakeholders to optimize project delivery at scale.

dunnhumby London, United Kingdom

Hybrid Permanent

Sr. Manager, Strategic Planning & Operations, Core Science and Engineering

Join Amazon's Talent Solution’s Core Science and Engineering organization as a Senior Business Operations Manager at the forefront talent evaluation and development for the world's most customer obsessed company. This highly visible role will shape the future of Amazon's talent...

Amazon London, United Kingdom

Permanent

Software Development Engineer, Advertising

This role involves optimizing ad matching for Amazon’s programmatic advertisement products, working with large datasets and machine learning models to deliver relevant ads at scale. You will collaborate with scientists and product teams to prototype, test, and integrate solutions into Amazon's high-traffic systems.

Amazon London, United Kingdom

On-site Permanent

Forward Deployed Engineer - London

This role involves leading complex end-to-end deployments of cutting-edge AI models in production, working closely with strategic customers to understand their needs and guide the adoption of these models. Responsibilities include technical scoping, system design, building full-stack solutions, and ensuring successful production rollouts while providing feedback to improve product and model roadmaps.

OpenAI London, United Kingdom

Hybrid Permanent

Lead Solutions Architect - Strategic Customers

As a Lead Solutions Architect, you will collaborate with Databricks' most significant enterprise customers to drive organisational transformation through data and AI. You will advise on strategic initiatives, mentor technical teams, and integrate Databricks solutions with the broader cloud ecosystem, including AWS, Azure, and GCP.

Databricks London, United Kingdom

Hybrid Permanent

Senior Solutions Engineer - Qatar & S.Africa Fly-in

As a Senior Solutions Engineer, you will work with C-level executives and technical teams to define long-term Data & AI strategies, modernize platforms, and drive measurable business impact. You will lead strategic engagements, create custom solutions, and foster innovation partnerships across Qatar and South Africa, while also contributing to the Databricks community through workshops and meet-ups.

Databricks London, United Kingdom

Hybrid Permanent

Full Stack Software Developer

As a Full Stack Software Developer, you will lead the development and delivery of customer-facing bot experiences, ensuring they are performant and intuitive. You will manage the product backlog, translate requirements into technical tasks, and provide technical leadership, while collaborating with cross-functional teams to maintain consistency across the company's bot ecosystem.

Reed Guildford, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Technical Architect Contractor

This role involves designing and assuring technical architectures for complex defence programmes, focusing on secure cloud, Kubernetes, and AI-enabled systems. You will work closely with stakeholders to translate emerging technologies into practical solutions, ensuring scalability, interoperability, and security in highly regulated R&D environments.

Rebel Recruitment United Kingdom £650 – £850 pd

Hybrid Contract Clearance Required

Operational Analyst

This role involves conducting operational analysis and research to support major defence capability development and experimentation programmes. You will work with emerging technologies like AI and autonomous systems, assess military utility, and provide evidence-based recommendations to senior stakeholders.

Rebel Recruitment United Kingdom £550 – £800 pd

Hybrid Contract Clearance Required

AI & Automation Solutions Consultant

This role involves working closely with customers to identify business challenges and design practical AI and automation solutions using Microsoft technologies. The consultant will lead discovery workshops, develop proof-of-concepts, and implement production-ready workflows that improve efficiency and decision-making. The focus is on real-world implementation of AI, automation, and Modern Workplace solutions within a growing technology team.

Wolviston Management Services Stockton-on-Tees, County Durham, TS21 2EQ, United Kingdom

Hybrid Permanent