Latest Customer Experience Jobs

Sr. Manager, Software Dev, Next-Gen Security Automation

This role involves leading the development of next-generation AI-powered security systems, collaborating with top security and engineering talent. You'll work on innovative AI products from the ground up, tackling complex security challenges and driving the transformation of security practices through cutting-edge technology.

Amazon London, United Kingdom

On-site Permanent

Delivery Manager

This role involves end-to-end ownership of high-impact AI projects, acting as the primary liaison between clients and technical teams. The delivery manager ensures timely delivery, maximises value, and identifies new commercial opportunities while fostering strong client relationships. The position emphasizes innovation within regulated industries and contributes to shaping best practices in responsible AI deployment.

Faculty AI London, United Kingdom

Hybrid Permanent

Head of Asset Management

The Head of Asset Management will lead and expand Faculty's relationship with UBS, driving revenue and delivering complex AI solutions. You will act as a strategic advisor to C-suite executives, develop a growth strategy for the investment sector, and build Faculty’s industry profile through thought leadership.

Faculty AI London, United Kingdom

On-site Permanent

Security Engineer, IAM Stores Security

As a Security Engineer, you will design and build security logging pipelines that process billions of events daily, develop monitoring and detection capabilities for AI/ML workloads, and ensure the security of Amazon's global AWS infrastructure. You will also mentor teammates, write production-ready code, and investigate operational issues to prevent recurrence.

Amazon London, United Kingdom

On-site Permanent

Financial Accountant - International Consolidation, Reporting and Intercompany

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

General Ledger Team Leader

About UsOcado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.We are now launching a new Global Shared Service Centre...

Ocado United Kingdom

Customer Success Manager - Spanish + Italian Speaking

As a Customer Success Manager, you will focus on building strong relationships with Spanish and Italian-speaking clients, ensuring their success with Synthesia's AI video platform. You will work closely with the sales team to create a seamless onboarding experience, manage client KPIs, and drive growth by educating clients on the platform's capabilities and ensuring ROI.

Synthesia London, United Kingdom

Remote Permanent

Senior Platform Engineer

As a Senior Platform Engineer at PolyAI, you will be responsible for delivering reliable and scalable cloud infrastructure on AWS and Azure, improving developer experience, and defining technical standards. You will collaborate with engineering and security teams to design, deploy, and manage cloud architecture, automate cloud operations, and ensure high availability and cost-efficiency.

PolyAI London, United Kingdom

Hybrid Permanent

Senior Software Quality Engineer

The Senior Software Quality Engineer will architect and scale automation frameworks, define quality strategy across teams, and drive AI-augmented testing practices. This role involves deep technical mastery, mentoring teams, and championing a culture of continuous improvement in a fast-paced environment focused on delivering high-quality voice assistants.

PolyAI London, United Kingdom

On-site Permanent

Software Engineer- Platform

This role involves building and maintaining the deployment platform, tooling, and developer experience for dunnhumby's engineering teams. You will work on migrating the retail analytics platform to continuous deployment on Kubernetes, pair with engineers to onboard them onto the new platform, and contribute to platform design discussions.

dunnhumby London, United Kingdom

On-site Permanent

Lead Engineer - Full Stack

As a Lead Engineer on the Application Platform Team, you will guide the development of a modern, unified intelligence layer for AI and real-time data processing. Your role involves hands-on technical work with .NET, Python, React, and cloud-native tools, while also leading and mentoring a team of engineers to deliver high-quality, scalable systems.

dunnhumby Manchester, United Kingdom

Hybrid Permanent

Forward Deployed Engineer - Emerging Enterprise & DNB

This role involves delivering technical customer projects on the Databricks platform, focusing on data engineering, cloud integration, and AI solutions for emerging enterprises and digital-native clients in EMEA. The engineer will design data architectures, implement production use cases, provide technical guidance, and support migration from legacy systems. Collaboration with cross-functional teams and escalation support are key aspects of the role.

Databricks London, United Kingdom

Hybrid Permanent

Product Lead / Manager - AI

My market leading Client is urgently recruiting for a commercially focused Product Lead / Manager, ideally with experience of Artificial Intelligence to drive the success of their products. This role will play a critical part in ensuring their products meet...

Red King Resourcing West End, London, WC2H 9QB, United Kingdom £600 – £700 pd

Senior Forward Deployed Engineer (FDE, Full Stack)

As a Resident Solutions Architect, you will work on short to medium-term customer engagements, designing and building big data solutions using the Databricks platform. You will collaborate with clients, engagement managers, and the Databricks technical team to deliver impactful projects, provide technical support, and ensure successful adoption of Databricks solutions.

Databricks London, United Kingdom

Remote Permanent

Senior AI Engineer X 2 (Agentic AI)

This role involves designing, building, and integrating AI applications into end-to-end workflows, embedding agentic AI into customer and operational processes, and collaborating with cross-functional teams to deliver robust, production-ready solutions. The focus is on turning emerging AI capabilities into practical, high-value implementations while ensuring reliability, resilience, and safety.

Adria Solutions Manchester, United Kingdom £70,000 – £85,000 pa

Hybrid Permanent