Latest Customer Experience Jobs

Senior Channel Solutions Consultant

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Forward Deployed AI Engineer (Must be PST timezone)

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Software Development Engineer, Ring Cloud Computer Vision

In this role, you will work on developing and scaling cloud-based computer vision services for Ring's smart home products, collaborating with cross-functional teams to enhance customer experiences and drive innovation. You'll tackle complex technical challenges, design new features, and ensure the reliability and performance of global-scale cloud services.

Amazon Cambridge, United Kingdom

On-site Permanent

Sr.Quality Assurance Engineer (European Language Expert), Alexa Global Quality Team

This role involves ensuring the end-to-end quality of Alexa's multilingual experience across 100+ countries. Responsibilities include defining global test strategies, architecting AI-powered evaluation frameworks, and collaborating with various teams to maintain cultural and linguistic relevance.

Amazon London, United Kingdom

On-site Permanent

Senior Full Stack Software Engineer

This role involves leading the architecture and development of full-stack platforms that deliver AI-driven insights to clients in highly regulated industries. You'll bridge data science and production software, building scalable systems using TypeScript, Python, and cloud technologies. The position emphasizes technical leadership, mentoring engineers, and translating complex business problems into robust, deployable solutions.

Faculty AI London, United Kingdom

Hybrid Permanent

Principal Data Scientist

This role involves leading high-impact, technically complex AI projects for major clients in the financial and professional services sector, with a focus on machine learning, Generative AI, and agentic systems. The Principal Data Scientist will drive technical innovation, develop reusable frameworks, mentor data science teams, and contribute to thought leadership through publications and conference presentations. Work includes end-to-end delivery of AI solutions within regulated environments, balancing cutting-edge research with practical deployment.

Faculty AI London, United Kingdom

Hybrid Permanent

Senior Knowledge & Enablement Specialist

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia United Kingdom

Remote Permanent

Accounts Receivable Team Lead

About UsOcado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.We are now launching a new Global Shared Service Centre...

Ocado United Kingdom

Maintenance Technician - McKesson

The Maintenance Technician will be responsible for performing reactive and planned maintenance on advanced automated equipment at Ocado's Customer Fulfilment Centre. Daily tasks include electrical and mechanical repairs, troubleshooting, and ensuring safety and quality standards are met.

Ocado United Kingdom

On-site Permanent

Principal Partner Manager, GSIs

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Senior Customer Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Pega Customer Decision Hub Consultants

Work on designing, scaling, and optimising Pega-based Next Best Action decisioning frameworks in the financial services sector. Develop and govern real-time, AI-driven customer decision strategies across multiple markets, integrating with data platforms and ensuring regulatory compliance. Collaborate in cross-functional Agile teams to deliver personalised customer experiences through omni-channel decisioning.

eFinancialCareers London, United Kingdom

Remote Contract

Senior AI Agent Engineer - Moveworks | Customer Deployment

This role involves designing and deploying custom AI agent solutions on the Moveworks ServiceNow platform for enterprise customers, from initial vision through to implementation and optimization. The engineer acts as a technical advisor, translating complex business challenges into scalable AI-driven workflows while integrating with existing enterprise systems. Success requires building reusable, high-impact solutions and feeding customer insights back into product development.

ServiceNow Tw184Tw, TW18 4TW, United Kingdom

Hybrid Permanent

Senior/Staff Software Engineer, Developer Experience

This role focuses on building and maintaining automation infrastructure to enhance the testing and development lifecycle for Cohere's North platform. The engineer will design robust CI/CD systems, intelligent testing agents, and scalable test environments using containerization and infrastructure-as-code. The work ensures engineering teams can ship with confidence through improved test coverage, performance benchmarking, and regression detection across diverse configurations.

Cohere London, United Kingdom

Remote Permanent

Data Engineer

Data Engineer - Salesforce Experience Essential - Central London Hybrid - £50,000 DoE - J13138Join an award-winning Insight, Analytics and Data team comprising specialists across data, technology and analytics disciplines. The team has been recognised with numerous industry awards and...

Datatech Soho, London, United Kingdom