Latest Customer Experience Jobs

Senior Full Stack Engineer (Must be based in UK)

As a Senior Full Stack Engineer, you will design and implement end-to-end features for PolyAI's conversational intelligence platform, focusing on LLM-powered evaluation tools, data pipelines, and real-time dashboards. You will work closely with cross-functional teams to deliver high-quality, scalable solutions that enhance customer service automation and satisfaction.

PolyAI London, United Kingdom

On-site Permanent

Forward Deployed AI Engineer - Vancouver

As a Forward Deployed AI Engineer, you will lead the development, configuration, and deployment of conversational AI systems for enterprise clients. You'll collaborate closely with clients to understand their requirements, deliver customized solutions, and ensure measurable success and customer satisfaction. This role involves hands-on technical work, client interaction, and continuous optimization of AI-powered customer service solutions.

PolyAI United Kingdom

On-site Permanent

Data Scientist II, Alexa for Shopping Science UK

This role involves developing and optimizing AI-driven conversational shopping experiences using large language models, multimodal data, and NLP. The data scientist will analyze customer interactions, build predictive models, and design experiments to improve product discovery and recommendations. Collaboration with engineers and scientists is key to deploying scalable machine learning solutions in a high-impact environment.

Amazon London, United Kingdom

Hybrid Permanent

Senior Business Intelligence Engineer, Delivery Speed and Long-term Planning

This role involves analyzing delivery speed data, optimizing logistics processes, and creating insightful reports to enhance customer satisfaction. The engineer will work closely with cross-functional teams, using data science techniques to forecast trends and improve system performance, contributing to Amazon's goal of fast and efficient deliveries.

Amazon London, United Kingdom

On-site Permanent

Field Service Engineer- Eastern PA

As a Robotics Field Engineer, you will be responsible for deploying, maintaining, and repairing advanced robotic systems for Ocado's customers. You will work closely with various teams to resolve complex issues, mentor colleagues, and travel extensively to customer sites for installations and repairs.

Ocado United Kingdom

Remote Permanent

Field Service Engineer- Southern California Region

As a Field Service Engineer, you will be the primary contact for resolving complex issues with Ocado's advanced robotic systems in the Southern California region. You will mentor colleagues, manage resources, and travel extensively to customer sites for deployments, repairs, and maintenance.

Ocado United Kingdom

Remote Permanent

Lead Data Scientist

As a Lead Data Scientist, you will set the technical direction for complex, business-critical AI projects, ensuring high-quality, scalable delivery. You will mentor cross-functional teams, manage client relationships, and drive innovation in a highly regulated industry, focusing on financial services and professional services.

Faculty AI London, United Kingdom

Hybrid Permanent

Full Stack Software Engineer

Design and build full-stack AI-powered applications, working closely with data scientists and product managers to turn machine learning models into scalable, production-grade systems. Focus on creating robust, maintainable architectures that balance rapid iteration with long-term reliability in a regulated environment.

Faculty AI London, United Kingdom

Hybrid Permanent

Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Senior Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Lead Consultant

This role involves leading analytics-driven consulting engagements, shaping client strategies, and delivering measurable business outcomes. You will work closely with senior stakeholders, design analytical approaches, and mentor a high-performing team.

Harnham - Data and Analytics Recruitment Leeds, United Kingdom £100,000 – £120,000 pa

Permanent

Stablecoin & International Payments Innovation Lead

Leads the practical development and testing of stablecoin and tokenised settlement solutions for international payments within a major UK bank. Focuses on real-world use cases, experimentation, and integration with existing payment systems to reduce cost, friction, and risk. Works across technology, operations, and regulation to deliver scalable, regulator-ready innovations.

Lloyds Banking Group Central London, W3 0BJ, United Kingdom £92,701 – £109,060 pa

Hybrid Permanent

Senior Specialist Solutions Engineer (AI/ML)

As a Senior Specialist Solutions Engineer, you will guide customers in architecting production-grade ML applications on Databricks, provide advanced technical support, and serve as a trusted advisor for GenAI solutions. You will also drive community growth through thought leadership activities and mentorship.

Databricks London, United Kingdom

On-site Permanent

System Software Integration Engineer - Autonomous Vehicles

As a Systems/Software Integration Engineer, you will integrate and optimize ADAS software components for automotive applications, working closely with global engineering teams. Your role involves crafting automation pipelines, diagnosing issues, and ensuring the seamless integration of safety-critical systems as NVIDIA moves from prototypes to mass production.

NVIDIA Germany

On-site Permanent

System Software Integration Engineer - Autonomous Vehicles

As a Systems/Software Integration Engineer, you will integrate and optimize ADAS software components for automotive applications, maintain automation pipelines, and collaborate with global engineering teams. You will work on safety-critical systems, diagnose issues, and support customers on-site, contributing to the development of cutting-edge autonomous vehicle technology.

NVIDIA

Hybrid Permanent