Latest Customer Service Jobs

Senior Software Quality Engineer

The Senior Software Quality Engineer will architect and scale automation frameworks, define quality strategy across teams, and drive AI-augmented testing practices. This role involves deep technical mastery, mentoring teams, and championing a culture of continuous improvement in a fast-paced environment focused on delivering high-quality voice assistants.

PolyAI London, United Kingdom

On-site Permanent

Group Product Manager

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI London, United Kingdom

Digital Designer

As a Digital Designer, you will lead the creation of high-quality visual content for enterprise customers in France and EMEA, shaping how they adopt and scale Synthesia's AI video platform. You will work closely with cross-functional teams to develop corporate templates and bespoke visual stories, ensuring a cohesive brand identity across multiple companies.

Synthesia Paris, France, France

Remote Permanent

Engineering Team Manager

The Engineering Team Manager will oversee engineering shift activities in a 24/7 operation at a Customer Fulfillment Center, focusing on safety, performance, and efficiency. Key responsibilities include managing the engineering team, leading safety meetings, monitoring KPIs, and collaborating with other departments to optimize facility operations.

Ocado United Kingdom

On-site Permanent Shift-work

Engineering Manager - Data and Analytics, Network Flow and Technologies

Lead a team of engineers to design and build data infrastructure that models Amazon's global fulfillment network capabilities and constraints. Develop scalable data solutions using AWS technologies to optimize fulfillment planning, reduce transportation costs, and improve delivery speed. Collaborate with cross-functional teams to deliver actionable insights that drive operational efficiency and customer experience improvements.

Amazon London, United Kingdom

Hybrid Permanent

Applied Scientist, AWS Automated Reasoning

This role involves working with customer teams to understand their software and verification needs, applying advanced techniques like model checking and theorem proving to ensure security and correctness. You will also explore generative AI to formalize requirements and generate tests, contributing to the development of cutting-edge tools for AWS services.

Amazon London, United Kingdom

On-site Permanent

Field Service Technician- Indianapolis Region

As a Field Service Technician, you will travel extensively to customer sites in the Indianapolis and Midwest regions to resolve complex automation issues, mentor colleagues, and manage resources during repairs and deployments. You will work closely with various teams to maintain and improve Ocado's advanced robotic systems, ensuring smooth operations and customer satisfaction.

Ocado United Kingdom

Remote Permanent

Pega Customer Decision Hub Consultants

Work on designing, scaling, and optimising Pega-based Next Best Action decisioning frameworks in the financial services sector. Develop and govern real-time, AI-driven customer decision strategies across multiple markets, integrating with data platforms and ensuring regulatory compliance. Collaborate in cross-functional Agile teams to deliver personalised customer experiences through omni-channel decisioning.

eFinancialCareers London, United Kingdom

Remote Contract

Customer Success Manager - Spanish + Italian Speaking

As a Customer Success Manager, you will focus on building strong relationships with Spanish and Italian-speaking clients, ensuring their success with Synthesia's AI video platform. You will work closely with the sales team to create a seamless onboarding experience, manage client KPIs, and drive growth by educating clients on the platform's capabilities and ensuring ROI.

Synthesia London, United Kingdom

Remote Permanent

Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Customer Director (Maritime)

This role involves leading the creation and growth of a dedicated AI solutions unit for maritime defence clients, including the Royal Navy and NATO/AUKUS. The Customer Director will identify new business opportunities, develop AI-driven capabilities to address operational challenges, and oversee end-to-end delivery of high-impact technology projects. It requires blending deep maritime domain expertise with commercial leadership to drive transformational change in national security contexts.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Head of EMEA Financial Services GTM

SLSQ227R700While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.As Go-to-Market Leader for EMEA Financial Services, you will drive the go-to-market strategy to grow the Banking/Payments, Capital Markets and Insurance...

Databricks London, United Kingdom

Senior Customer Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Delivery Consultant - AI, AWS Professional Services

This role involves designing, implementing, and managing custom AWS cloud solutions for enterprise customers, with a strong focus on AI and machine learning at scale. The consultant acts as a technical advisor, leading cloud migration strategies, optimizing performance, and sharing expertise across teams. It emphasizes hands-on architecture, cross-functional collaboration, and innovation in cloud-native and distributed systems.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent

Software Engineer - Go & Python (Core Services)

As a Senior Software Engineer on the Core Services team, you will design and build robust authentication, authorization, and access control systems for a multi-tenant AI-driven simulation platform. Your work will focus on creating secure, fine-grained permissions, identity management, and observability infrastructure to support regulated industries and enable secure collaboration among data scientists and simulation engineers.

PhysicsX London, United Kingdom

On-site Permanent