Director of Revenue Operations / Manchester / Up to £95,000 + Benefits
Are you a systems architect with a passion for building scalable revenue engines? As the Director of Revenue Operations, you will be the lead architect of the commercial systems underpinning our client’s growth across the continent.
This is a hands-on transformation role. You will design, implement, and run the operating cadence, data structures, and tooling that enable the Sales and Customer Success teams to perform at an elite level.
Our client is looking for a leader who can standardise without slowing down, introducing rigor through smart data and automation (including AI) to make the complex feel simple.
What's on offer?
- Competitive basic salary or between £80,000 - £95,000 dependent on experience.
- 37.5 hours per week.
- Fantastic work-life balance, hybrid working.
- Company pension, life assurance scheme and a generous holiday allowance of 25 days plus bank holidays.
- Holiday purchase scheme, the ability to add an additional 5 days of annual leave per year.
- Employee discount platform, and companywide incentives schemes.
- Great working environment with progression opportunities.
Key Responsibilities of the Director of Revenue Operations role:
- You will own the end-to-end commercial operating system across the full customer lifecycle.
- Define Go-To-Market (GTM) standards, lifecycle stages, and SLAs. Lead revenue planning, forecasting, and quota-setting in partnership with Finance.
- Own the pricing execution layer, including rate cards, discount governance, and the Deal Desk function for strategic opportunities.
- Establish the "single source of truth" for performance. Shift leadership from anecdotes to data-driven insights regarding conversion, churn, and market trends.
- Build a high-performance onboarding and learning engine. Translate product and pricing strategy into executable playbooks that reduce "time-to-ramp."
- Drive CRM hygiene and lead the integration of AI-enabled capabilities to reduce administrative burden and improve lead scoring/forecasting.
- Improve forecast accuracy and pipeline coverage.
- Lower cost-to-sell while increasing output per rep.
- Embed a common methodology and margin-accountable pricing across all European markets.
- Build documented, repeatable processes that support future expansion.
Skills and Experience Required:
- Experience in Revenue, Sales, or Commercial Operations, ideally within a complex B2B multi-country environment.
- Deep expertise in CRM/RevTech, forecasting, and commercial pricing (Deal Desk).
- A cross-functional leader capable of aligning Sales, Marketing, Finance, and Product.
- A track record of using automation and AI to drive commercial productivity.
- An understanding of macro technology shifts and their impact on commercial strategy.
- Experience within the B2B technology or enterprise software sector (SaaS).
- Background in GTM transformation or matrixed international organisations.
What’s next?
If you’re ready to join a global organisation, and take pride in building simple systems that deliver outsized commercial impact, we want to hear from you.
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