Latest Customer Service Jobs

Agent Designer

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI Test Valley, SO51 6HA, United Kingdom

Engineering Manager - Runtime Team

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI London, United Kingdom

System Development Manager, Catalog Engineering Service Support

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively...

Amazon London, United Kingdom

Permanent

Language Engineer, Artificial General Intelligence - Data Services

This role involves designing and conducting complex data creation tasks, including synthetic and model-based data generation, and coordinating human-in-the-loop data collections. You will work closely with cross-functional teams to ensure the quality and innovation of AI models.

Amazon Cambridge, United Kingdom

On-site Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will work closely with financial institutions and their technology partners to leverage NVIDIA's advanced AI technologies. Your responsibilities include guiding customers in implementing cutting-edge AI models, collaborating with internal teams to develop comprehensive solutions, and acting as a trusted advisor to drive the adoption of NVIDIA's technology in the enterprise.

NVIDIA

Remote Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will work closely with financial institutions and their technology partners to leverage NVIDIA's advanced AI technologies. Your role involves guiding customers in implementing cutting-edge AI models, collaborating with internal teams to develop comprehensive solutions, and acting as a trusted technical advisor to drive the adoption of NVIDIA's AI technology in the enterprise.

NVIDIA

Remote Permanent

Senior Full Stack Engineer

As a Senior Full Stack Engineer, you will join the Application Platform team in Manchester on a hybrid basis. You will be responsible for building and owning end-to-end customer-facing analytics products, shaping acceptance criteria, designing scalable backend systems, and maintaining high standards in testing, security, and observability. This role involves working with modern technologies like C#, ASP.NET Core, TypeScript, React, Kubernetes, and cloud-native infrastructure.

dunnhumby Manchester, United Kingdom

Hybrid Permanent

Senior Data Science Engineer

As a Senior Data Science Engineer, you will design and deliver production-grade Python solutions, work with relational databases, and implement machine learning techniques. You will also contribute to CI/CD practices, build reusable Python packages, and mentor junior team members to enhance the team's engineering capabilities.

dunnhumby London, United Kingdom

Hybrid Permanent

Business Analyst - AML Transaction Monitoring, Machine Learning - Alexander Mann Solutions Contingent

The role involves supporting the transformation of a financial crime detection system from a rules-based model to a machine learning-driven AML platform. The Business Analyst will gather requirements, define data needs, and work closely with data, compliance, and tech teams to ensure effective AML outcomes. Key responsibilities include analysing transaction data, validating model outputs, and translating financial crime risks into technical system requirements.

eFinancialCareers London, United Kingdom

Hybrid Contract Clearance Required

Senior AI Engineer X 2 (Agentic AI)

This role involves designing, building, and integrating AI applications into end-to-end workflows, embedding agentic AI into customer and operational processes, and collaborating with cross-functional teams to deliver robust, production-ready solutions. The focus is on turning emerging AI capabilities into practical, high-value implementations while ensuring reliability, resilience, and safety.

Adria Solutions Manchester, United Kingdom £70,000 – £85,000 pa

Hybrid Permanent

AI Engineer

This role involves building and improving AI/LLM features using Python, creating proof of concepts, and integrating AI into a customer-facing product that helps users complete income and expenditure journeys. The focus is on practical AI application, security, and working in a DevOps environment with automated testing and deployments.

SF Partners B12Jt, B1 2JT, United Kingdom £60,000 – £70,000 pa

Hybrid Permanent

Drug Delivery Business Developer

This role involves working with the Head of Drug Delivery to develop and execute sales and client management strategies for Cambridge Consultants' Drug Delivery business. Responsibilities include building strong commercial relationships with senior executives, driving strategic discussions, and collaborating with technical teams to deliver innovative medical devices and services.

Cambridge Consultants United Kingdom

On-site Permanent

UK&I Facilities Director

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London...

CBRE Enterprise EMEA London, United Kingdom

Staff Software Engineer - Machine Learning

This role involves leading the technical strategy for ML/AI in the UK, coordinating ML engineering efforts across multiple teams, and driving MLOps standards. You will provide technical consultancy, identify emerging patterns, and mentor engineers while fostering a culture of continuous learning.

Capital One Ec1Y8Af, EC1Y 8AF, United Kingdom

Hybrid Permanent

Controls Engineer

The Controls Engineer role involves deep technical expertise in PLC systems, troubleshooting complex hardware and software faults, and optimizing system performance through data analysis. The position requires hands-on operational ownership, including emergency response and mentorship of other engineers.

Ocado United Kingdom

On-site Permanent