Latest Customer Service Jobs

Data Scientist II, Alexa for Shopping Science UK

This role involves developing and optimizing AI-driven conversational shopping experiences using large language models, multimodal data, and NLP. The data scientist will analyze customer interactions, build predictive models, and design experiments to improve product discovery and recommendations. Collaboration with engineers and scientists is key to deploying scalable machine learning solutions in a high-impact environment.

Amazon London, United Kingdom

Hybrid Permanent

Applied Scientist - LLM, Alexa

This role involves advancing Alexa's conversational AI by researching and deploying large language models to improve reasoning, tool integration, and customer experience. The scientist will work across the full lifecycle from ideation to production, collaborating with engineers and product teams to solve complex NLP challenges. The work focuses on real-world ML systems that require both scientific rigor and scalable engineering.

Amazon Cambridge, United Kingdom

Hybrid Permanent

Product Marketing Manager, Release Marketing

This role involves owning the product release process, from planning to execution, ensuring smooth communication and coordination between Product, Marketing, and GTM teams. Responsibilities include maintaining the product roadmap, defining release readiness processes, and creating scalable systems to enhance launch efficiency and impact.

Synthesia London, United Kingdom

Hybrid Permanent Part-time

Developer Technology Engineer, Energy

This role involves optimizing GPU-accelerated applications for energy simulation and AI workflows, focusing on CUDA performance, multi-GPU scaling, and HPC techniques. You will work closely with customer and partner engineering teams to deliver measurable performance improvements and support deployment in production environments.

NVIDIA

Remote Permanent

Developer Technology Engineer, Energy

This role involves optimizing GPU-accelerated applications for energy simulation and AI workflows, focusing on CUDA performance, memory management, and multi-GPU scaling. You will work closely with customers, partners, and internal teams to deliver significant performance improvements and develop reference implementations.

NVIDIA

Remote Permanent

Technicien en automatisation

The role involves providing first-line support to the automation control team, diagnosing and resolving control system issues, and performing maintenance tasks at the customer fulfillment center. The position requires hands-on experience with PLCs, SCADA systems, and motor control systems, with a focus on maintaining operational efficiency and safety standards.

Ocado United Kingdom

On-site Permanent Shift-work

GTM Methodology Lead

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia New York City, New York, United States

Hybrid Permanent

Financial Accountant - International Consolidation, Reporting and Intercompany

About UsWe are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs. We've mastered the single pick, transforming online delivery for our global partners....

Ocado United Kingdom

Data Scientist

As a Data Scientist in Delivery, you will work closely with Simulation Engineers, Machine Learning Engineers, and customers to solve complex engineering and physics challenges. Your responsibilities include pre-processing and analyzing data, developing deep learning models, and designing scalable data pipelines. You will also travel to customer sites globally to collaborate on-site and ensure the practical application of AI models.

PhysicsX London, United Kingdom

Hybrid Permanent

Research Scientist - Material Modelling

This role involves developing and applying machine learning interatomic potentials (MLIPs) to model atomistic systems in materials science, using state-of-the-art frameworks and benchmark datasets. The Research Scientist will design and run experiments on large-scale chemistry and materials datasets, iterate on model architectures, and integrate models into production-ready pipelines. Work is conducted on high-performance computing infrastructure, with opportunities to publish research and mentor team members as the company scales.

PhysicsX London, United Kingdom

Hybrid Permanent

Senior/Staff Software Engineer, Developer Experience

This role focuses on building and maintaining automation infrastructure to enhance the testing and development lifecycle for Cohere's North platform. The engineer will design robust CI/CD systems, intelligent testing agents, and scalable test environments using containerization and infrastructure-as-code. The work ensures engineering teams can ship with confidence through improved test coverage, performance benchmarking, and regression detection across diverse configurations.

Cohere London, United Kingdom

Remote Permanent

AI Implementation Engineer

This role involves hands-on AI solution delivery, from concept to deployment, working closely with IT, operational, and commercial teams. Responsibilities include building secure and scalable AI models, deploying them into production, and ensuring their active use across the business. The role also focuses on rapid prototyping, integration with existing systems, and measuring business impact.

Adria Solutions Manchester, United Kingdom £50,000 – £85,000 pa

Hybrid Permanent

Datacentre Tendering Engineer

This role involves creating technical and commercial proposals for integrated data centre infrastructure solutions, covering power, cooling, racks, and monitoring systems. The engineer will work on high-value, complex projects involving cutting-edge technologies like liquid cooling and modular data centres, collaborating with cross-functional teams to ensure compliant and sustainable solutions. The position supports the full project lifecycle from concept to delivery within a structured governance framework.

Vantage Leeds, West Yorkshire, United Kingdom £40,000 – £55,000 pa

Hybrid Permanent

Data Scientist

This role involves designing and building statistical and machine learning models to solve commercial problems in pricing, loyalty, and customer behaviour. You'll work hands-on with large-scale data using Python and SQL, develop insights in a modern cloud-native environment, and collaborate with data engineers to deploy models into production. The position emphasizes direct business impact through experimentation, clear communication of findings, and ownership of analytical solutions.

Brio Digital Holbeck, West Yorkshire, LS11 9LY, United Kingdom £50,000 – £55,000 pa

Hybrid Permanent

Senior AI/ML Engineer (LLM's / RAG Pipeline Development)

This role involves hands-on development and deployment of LLM-based applications into production environments, bridging the gap between AI/ML and production-grade software. You will work in a newly formed R&D team, contributing to modern AI approaches and shaping how data drives product capability in a fast-growing, market-leading company.

HAYS Specialist Recruitment Guildford, United Kingdom £85,000 – £125,000 pa

On-site Permanent