Latest Customer Experience Jobs

Enterprise Account Executive

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Enterprise Account Executive

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos,...

PolyAI United Kingdom

Data Engineer - Security Products, Monitored Access

The Security Products group is responsible for the protection of customer and corporate data. We are connected to all parts of Amazon's business and it’s massive, worldwide service-oriented architecture. We are starting the work on a new mission critical system...

Amazon London, United Kingdom

On-site Permanent

Data Scientist II, RufusX Science UK

This role involves developing and optimizing large language models (LLMs) to enhance the conversational experiences of Rufus, Amazon's AI-driven shopping assistant. Responsibilities include designing evaluation frameworks, performing data analysis, and collaborating with cross-functional teams to improve customer engagement and satisfaction.

Amazon London, United Kingdom

On-site Permanent

Maintenance Engineer

The Maintenance Engineer will provide first response to engineering faults, perform reactive and planned maintenance, and work on continuous improvement projects in a state-of-the-art automated Customer Fulfillment Center (CFC). Responsibilities include troubleshooting MHE breakdowns, keeping accurate records, and collaborating with other engineers to enhance machine reliability and operational efficiency.

Ocado United Kingdom

On-site Permanent

Planning Lead

About OcadoOcado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK...

Ocado United Kingdom

Lead Data & AI Analyst

This role involves partnering with various business functions to deliver meaningful data insights and drive AI adoption. Responsibilities include developing reporting dashboards, translating complex data into actionable recommendations, and supporting the implementation of AI tools to improve efficiency and decision-making.

Zachary Daniels Recruitment Peterborough, Cambridgeshire, PE1 1XH, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Data Scientist

As a Data Scientist, you will develop and deploy machine learning models to optimize business operations in the retail industry. You'll work on data pipelines, model performance evaluation, and collaborate with engineers to create efficient solutions, while rotating across different business areas to expand your expertise.

Pontoon London, City And County Of the City Of London, United Kingdom £550 – £850 pd

Hybrid Contract

Senior AI Software Developer

This role involves designing, developing, and implementing AI-powered applications to modernize financial operations and improve customer experiences. You will work across the full software development lifecycle, integrating AI models, and collaborating with product, engineering, and business teams to deliver scalable solutions.

Noir Switzerland, United Kingdom £96,020 – £104,749 pa

Hybrid Permanent

Legal Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance Cambridge, United Kingdom

Hybrid Permanent

Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Lead Machine Learning Engineer

As a Lead Machine Learning Engineer, you will set the technical direction for complex AI projects, design and implement scalable ML systems, and guide architectural decisions. You will lead a team of engineers, mentor junior members, and drive innovation by developing shared resources and libraries. This role involves working on high-impact projects across various industries, ensuring technical excellence and safe deployment.

Faculty AI London, United Kingdom

Hybrid Permanent

Principal Machine Learning Engineer

As a Principal Machine Learning Engineer, you will lead the design and implementation of sophisticated AI systems for financial institutions, ensuring they are scalable, robust, and aligned with industry standards. You will also guide the technical direction of the company’s flagship projects and provide expert advice across business units.

Faculty AI London, United Kingdom

Hybrid Permanent

Solutions Consultant (Italian Speaking)

The Solutions Consultant role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. Responsibilities include creating engaging content, defining the onboarding process, and collaborating with internal teams to drive product adoption and customer success.

Synthesia London, United Kingdom

Hybrid Permanent

Solutions Consultant (German Speaking)

This role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. You will create engaging content, define the onboarding process, and collaborate with internal teams to drive product adoption and customer success.

Synthesia London, United Kingdom

Remote Permanent