Product Manager (Mid)

We're putting together a talented team to build the #1 training platform for Runners

We help everyday runners become outstanding by providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. To date we have built iOS, Android and Apple watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices.

We’re growing extremely fast and in November 2023 closed a new £5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth check out our Careers Page!

We’re now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join, we're still small, and everyone makes a foundational difference.

What you'll be doing

As a Product Manager within the App team, you will work alongside our Senior PM on the app team, playing a pivotal role in driving the company's key growth metrics, with a primary focus on retention.

You will lead a dynamic team of engineers and designers, build and execute the product roadmap, and leverage data-driven insights to enhance the user experience. Your key responsibilities will include:

• Roadmap Development: Define and communicate a clear product vision and strategy. Create and manage a detailed product roadmap that aligns with Runna's growth objectives.
• Product Strategy: Use your understanding of our users, their needs, and the wider market trends to prioritise what we need to build next and why. Own the roadmap and strategy for how we drive business impact through product innovation.
• Data-Driven Decision Making: Use analytics and conduct user research to inform product decisions & growth team strategy. Conduct A/B testing and experiments to validate hypotheses and optimise key aspects of the user journey.
• User Experience Enhancement: Collaborate with designers to create intuitive and engaging user experiences. Ensure that product changes meet user needs and enhance their running journey.
• Stakeholder Management: Communicate progress, insights, and decisions to key stakeholders and the wider team. Build strong relationships with marketing, customer experience, and other teams to understand opportunities and achieve business objectives.
• Market Analysis: Stay up to date with industry trends, competitor & high-growth app activities, and emerging technologies. Use this knowledge to inform product-led growth strategy and drive growth at Runna.

Requirements

We’re looking for someone that loves…

• Executing at speed: Proven track record of working closely with engineers and designers to scope lean and value-creating features, understanding how we measure success and then scaling and iterating them based on these metrics.
• Being involved in the detail: Ability to juggle many balls, without letting any of them drop. Comfortable switching between debugging a workout file one minute, hosting a customer interview the next, or presenting to leadership all within one day.
• Strategic Thinking: Ability to see the big picture and develop long-term plans while also being detail-oriented and hands-on
• Engaging With Users: Deep empathy for users and a passion for creating or improving products to enhance their lives. Ability to confidently and independently speak with users and translate complex user needs into actionable roadmap items.
• Diving into Data: Proficient in using data and analytics to drive decision-making. Comfortable and proficient with metrics, KPIs, AB testing and conducting experiments.
• Communicating: Strong verbal and written communication skills. Ability to clearly articulate ideas, requirements, and feedback to diverse teams outside of tech!
• Leading and Collaborating: Proven track record of leading cross-functional teams and driving growth through fast and iterative experimentation. Ability to motivate and organise the work of multiple team members.
• Adaptability: Comfortable working in a fast-paced and dynamic environment. Ability to pivot quickly in response to changing priorities or market conditions.

What experience we’re looking for

We care most about you reading the ‘We’re looking for someone that loves…’ section and thinking

“Wow this role was made for me!”

That said, we do need you to have 3+ years of proven experience in Product Management, ideally in a B2C environment, where you have worked on mobile apps.

About you:

• You have shipped end to end consumer features, from ideation, scoping, to delivery, launch and iteration
• You have a technical background (Engineering, Computer Science, Maths, Physics etc) or design background (Product design, UX design)
• You have worked on products that have significant machine learning or artificial intelligence components, and have been involved in the development of the underlying models
• You’ve worked in a start-up or a fast-paced environment with an ability to pivot quickly in response to changing priorities or market conditions
• You have a strong academic track record (A-Levels and University)
• You’re a “doer”; not just a “thinker”. You’re hands on and want to roll up your sleeves / get stuck in (you have a real ‘go get it’ attitude)
• You’re low ego - you’re here to collaborate and work with the team
• You’re confident independently leading lots of user interviews (at least 5 per week), and sharing these findings with the wider team
• You’re happy to be opinionated in prioritising and what we should be build
• You have a good sense of how long roadmap items might take to build
• You’re a problem-solver with a strategic mind
• You have excellent written and verbal communication skills
• You take your work seriously, but don’t take yourself seriously
• You have experience working closely with designers and engineers to solve problems collaboratively
• You’re London based (or able to work in person 2+ days per week at our Vauxhall office)

Bonus points if you:

• You have worked on B2C subscriptions apps, especially focused on retention
• Have worked in (react-native) mobile application teams
• Have a strong interest in the health/fitness technologies
• Are a runner! Seriously, this is a big bonus and knowing the difference between Intervals and Tempo sessions, sets and reps and HR and pace etc will help a lot with onboarding!

Our interview process

Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages:

1. Kick off! (Please apply here via Workable)
   1. Please let us know if there’s anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process ❤️
2. Introductory chat with Nayth, Senior PM for App (25 minutes video call)
3. Product experience interview with two Runna PMs (45 minute video call)
4. Product case study with Nayth & Dom our co-founder (50 minutes interview)
5. Meet the team! A chance to come into the office, meet the rest of the train team as well as the co-founders and leadership. (Normally around an hour)

Once the process is finished, we promise to let you know our decision as soon as possible.

Benefits

We offer a salary of £60,000 — £75,000 (depending on experience), plus equity in the form of Runna stock options.

We'll be growing our package of benefits over time. We currently offer:

• Flexible working (we typically work 2-3 days in our office in Vauxhall)
• Salary reviews every 6 months or whenever we raise more investment
• 25 days of holiday plus bank holidays
• A workplace pension scheme where if you pay 5% we pay 3%
• A brand new MacBook, a running watch of your choice, and anything else you need to do your best work
• Private health insurance
• Enhanced family care policy (3 months fully paid leave when a new Runna joins the family, fertility support & other benefits)
• An hour slot each week (during work time) to do a Runna workout

At Runna we have a limited number of employment visas that we are able to sponsor and are limited by govt. guidelines so cannot guarantee a visa sponsorship to all applicants. Please do apply though as we will consider all applicants.