Application Deadline:1 August 2025
Department:MIS
Location:Liverpool
Compensation:£42,115 / year
Description
The post-holder will be primarily responsible for developing and maintaining the College’s core student record system and associated systems and processes, helping to provide the foundation of all key data functions, and facilitating the collection, processing, and reporting of key college data.
Key Responsibilities
- Ensure the technical maintenance, development and continued improvement of the core student record system, including oversight of automated update scripts, tasks, reference data, permissions, and related processes / systems.
- To maintain a comprehensive understanding of the database structure that underpins the college student record system, providing advice and guidance to other team members as and when required
- Ensure necessary systems maintenance and upgrades are planned, communicated, and implemented with minimal impact on business operations identifying any key change notifications required for staff.
- To assist with the college’s online enrolment systems, including integration with the core student record system.
- To support the implementation, integration and on-going maintenance of related third-party systems.
- Maintain an up-to-date knowledge of funding methodologies, data collection requirements and performance measures for further education
- To assist with the production of ad hoc Business Intelligence products.
- Drive continuous improvement in the area by developing and improving the efficiencies of the College MIS systems
- To contribute to the efficient and effective planning, running and management of the MIS Department.
- To provide the Director / Deputy Director of MIS & Funding with regular feedback in relation to the progress of tasks completed, those outstanding and progress towards departmental priorities, targets and deadlines.
- To provide in-house training, advice and support on core MIS systems such as ProSolution Web and ProAchieve to academic and support staff, including devising user guides.
- To assist in the preparation and provision of data for internal and external audits, and inspections
- Developing and implementing plans for improving system processes
- To work closely with the Head of Funding & Compliance, Head of Business support and Head of Data to ensure a suite of key data validation reports are developed and maintained.
- Help to ensure through good working practices that the objectives, values and aims of both MIS and the Group are achieved on time
- To ensure compliance with legislation such as Data Protection/GDPR
- Comply with internal and external health and safety guidelines, instructions and regulations
- Maintain links with staff in the faculties and other business support areas to enhance the service provided
Skills, Knowledge and Expertise
Essential Criteria:
- A degree level qualification and/or equivalent experience in a relevant field.
- Significant experience and technical understanding of at least one commercial Student Records System in the context of FE.
- Experience of SQL server and reporting services, with strong T- SQL skills.
- Experience of developing effective systems associated with maintaining the integrity, accuracy and completeness of large databases, including student record and course record systems.
- Producing and managing data to support middle and senior leaders in improving organisational performance.
- FE sector experience and understanding of funding methodologies and data requirements associated with this e.g. ILR, QAR and Performance Measures.
- Strong understanding of the requirements of the MIS cycle in an educational setting.
- Experience in creating / maintaining documentation owned jointly across a team.
- Ability to work well and deliver under pressure.
- Ability to manage conflicting priorities and tasks.
- Ability to respond to changing requirements for data and lead the corresponding development of the technical and administrative operations required to meet those changes.
- Excellent written and verbal communication skills.
- Performance orientated
- Resilience
- High levels of accuracy
- Ambassador of change, transformation and progressive thinking Pragmatic and creative
- ·Deadline driven
- Ability to manage conflicting priorities
- Ability to build and maintain strong rapport with customers
- High Level of interpersonal and communication skills
- Positive personality – self-motivated
- Clear personal commitment to meeting and surpassing customer expectations
Desirable Criteria:
- Knowledge and experience of SSIS
- Experience of the Advanced Pro-Suite of FE products
Benefits
Why Join The City of Liverpool College?
As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development.
Here are some of the benefits available to you:
Generous holiday allowance
25 days annual holiday allowance, excluding bank holidays. You'll also benefit from Christmas and Easter closures and an annual wellbeing day.
Flexible Working
We offer flexible working options depending on business need to support our employee's work-life balance.
Pension Scheme
You'll be part of the Aviva pension scheme, with contributions of up to 5%.
Professional Development
We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career..
Sport & Fitness Suite
Our excellent sports and fitness facilities can be used free of charge by staff, and you’ll have access to our Cycle to Work scheme.
Health and Wellbeing
You’ll have access to our Employee Assistance programme and to free, independent and confidential 24-hour counselling service. We also offer free flu vaccinations to help keep you feeling your best all year round. As a member of College staff, you’ll be able to access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons.
Medicash Scheme
Access to Medicash health plans – supporting you and your family with enhanced access to treatment, wellbeing services, and expert care whenever you need it.
Travel
We’ve partnered with Arriva to bring you great savings on bus travel. Plus, we offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.
Employee Benefits Platform
As part of our team, you'll get access to the COLC employee benefits platform—packed with discounts, deals, and rewards on everything from everyday essentials to luxury treats. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons.
Life Assurance
We offer life assurance to give you and your family added peace of mind — with a benefit of up to three times your annual salary payable in the event of death in service.
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