Go back Moorfields Eye Hospital NHS Foundation Trust
Data Engineering Manager
The closing date is 03 August 2025
Electronic Patient Records (EPR) represents a major IT project in Moorfield's excellence delivery programme. EPR will collate and consolidate the management of clinical records to support clinicians and colleagues across the trust in making more effective decisions, improving clinical outcomes and patient experience.
Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care. We aim to achieve this through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our team.
Patients are at the centre of everything we do. Our EPR will help us to ensure that we continue to improve our delivery of services and treatment plans around patient needs. The EPR is designed to wrap around our specialist ophthalmology clinical noting system, OpenEyes, to provide a seamlessly integrated patient record system. Combining this leading ophthalmology centred noting system with the benefits of broader patient-centred record integration is an exciting step forward in supporting trust staff to continue to deliver leading eye care as we get closer to moving to our new centre for advancing eye care, currently known as Oriel, which is being built in Camden.
Main duties of the job
You will:
Be responsible for the design, build, testing and operating of data operational services.
Recognise and share opportunities to reuse existing data flows between teams
Co-ordinate teams and set best practice and standards
Apply knowledge of systems integration to your work, and your teams' work
Champion data engineering across the organisation, and with partners
Build data engineering capability by providing technical leadership and career development for the community
You will put people at the heart of everything you do - with a relentless focus on user experience and ensuring all our user needs are met across sites at Moorfields Eye Hospital NHS Foundation Trust.
With the ever-increasing need and interest in the use of digital technology in healthcare, you will be part of a team of Digital, Data and Technology experts that delivers service improvements and keeps at the forefront of new technology.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
Salary including High-Cost Area SupplementOpportunity to join the NHS Pension SchemeFree 24/7 independent counselling serviceLearning and development opportunitiesEasy and quick transport linksA range of attractive benefits and discountsAccess to Blue Light Card and other NHS Discount SchemesFree Pilates classesFull support and training to develop your skillsFlexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job responsibilities
Leadership
Provide leadership and direction to the service, including the wider directorate and business teamsMentor, coach and line manage the Data Engineering team and services (including any managed services) - developing their skills and capabilities to meet the needs of the organisation and healthcare partners, as well as building on existing recruiting capabilities to address new needs or skill gaps
Availability and capacity management
Create and be responsible for data engineering policy and strategy for service and capacity management, and the implementation of required changesResponsibility for ensuring the data engineering standards and procedures are met across teams and managed service providers, identifying capacity issues, interdependencies, stipulating the required changes and instigating these.
Communicating between the technical and non-technical
Listen to the needs of technical and business stakeholders, and interpret them, mediating between people and mend relationships working with stakeholders at all levelsEffectively manage stakeholder expectations including with discussions about risk and complexity, even within constrained timescalesManage active and reactive communicationSupport or host difficult discussions within the team or with diverse senior stakeholders
Identify, develop and lead complex service improvements and ensure we operate within agreed policy and standards.
Data analysis and synthesis
Understand and help teams to apply a range of techniques for data profilingSource system analysis from a complex single sourceBring multiple data sources together in a confirmed model for analysis
Data development process Establish enterprise-scale data integration procedures across the data development life cycle, and ensure that teams adhere to them Manage resources to ensure that data services work effectively at an enterprise level
Data innovation Identify areas of innovation in data tools and techniques, and recognise appropriate timing for adoption Perform horizon-scanning for the organisation and introduce innovative ways of working
Data integration design Establish standards, keep them up to date and ensure adherence to them Keep abreast of best practice in industry
Data modelling Understand the concepts and principles of data modelling and can produce relevant data models Work across healthcare and industry, recognising opportunities for the reuse and alignment of data models in different organisations Design the method to categorise data models within an organisation
Data operations Ensure the data operational environment is maintained to the highest standards, with appropriate monitoring and coverage, automating remediation action(s) where possible and the team adhere to these. Ensure high-quality data knowledge documentation is kept across the team and services, and policy and standards are adhered to. Partner with other enabling technology teams to ensure we provide a fit-for-purpose, performant data service to users that is continually improving.
Understand how to balance cost versus valueConsider the impact of user needsBudget authority and report on the financial delivery of your services (pay and non-pay), and manage non-pay contractsMonitor cost and budget for your services (pay and non-pay) and know how and when to escalate issues
Governance Ensure the data operational service and engineering practices work within policy, standards, processes and procedures. Ensure secure by design, and clinical safety principles and governance is adhered to, and partner with specialist teams (information governance, information security, etc) all to ensure successful outcomes. Ensure that all engineering and operational activity is adheres to our IT service and operational policy, processes, and procedures.
Metadata management Design, establish and operate an appropriate metadata repository Lead continual improvement changes to metadata repositories, and setup robust governance processes to keep repositories up to date Understand a range of tools for storing and working with metadata Advise less experienced members of the team about metadata management
Ownership You take accountability for issues that occur and be proactive in searching for potential problems. You know how to achieve excellent user outcomes and embed this into the work of your team and service.
Problem resolution (data) Anticipate problems and defend against them at the right time Understand how a problem fits into the larger picture Identify and describe problems, and help others to describe them Build problem-solving capabilities in others
Programming and build (data engineering) Set local or team-based standards for programming tools and techniques, and can select appropriate development methods Advise on the application of standards and methods and ensure compliance Take technical responsibility for all stages and iterations for data engineering products / services, providing method-specific advice and guidance to stakeholders.
Relationship management
Influence stakeholders and manage relationships effectively Build long-term strategic relationships Facilitate and deliver business outcomes.
Service focus
See the bigger picture and investigate how to get the best out of the underlying services to support the organisations strategic objectives and business priorities
Service reporting
You can use your data analytics skills to enhance business performance
Strategic thinking
Define strategies and policies across the IT Operations teams and provide guidance to others on working in the strategic context
Evaluate current strategies to ensure business requirements are being met and exceeded where possible
Create, develop and maintain operating procedures and policies for data, and contribute to the development of enterprise-wide policies and operating procedures (where they span multiple teams)
Ensure alignment of operating procedures and policies in-line with national, sector (ICS) and industry best practice where it makes sense to do so
Technical understanding Anticipate and advise on future technology changes that represent opportunities for the products or services
Testing Review requirements and specifications, and define test conditions Identify issues and risks associated with work Analyse and report test activities and results
Collaborate with user researchers and can represent users internally
Explain the difference between user needs and the desires of the user
Champion user research to focus on all users
Prioritise and define approaches to understand the user story, guiding others in doing so
Offer recommendations on the best tools and methods to use
Community of practice Develop and maintain a network of professionals to enable continuous learning and a community which can share, learn, and keep up to date on the broader technology and data landscape
Other Duties:
Deputise for the IT Operations Senior Management Team (SMT) as required Occasional work may be required outside of core business hours to support major projects / programmes All other reasonable requests
Person SpecificationEducation / Qualifications
- Relevant data or technology qualification, or equivalent experience
- Relevant management / leadership qualification or equivalent experience to masters level
- Registered with a relevant informatics professional body
Experience
- Experience in a data engineer / analyst / consulting (or similar) role
- Experience of leading user/customer-centric teams and delivering on continuous service improvement initiatives
- Experience of running complex data / data warehouse services, leading the design, deployment and operating of mission-critical services
- Experience designing, developing and operating multiple data / data warehouse technologies (SQL, Oracle, etc), or similar, and datasets and supporting technologies (SSRS, SSIS, etc)
- Experience of measuring service performance to agreed SLAs/OLAs and creating reports for stakeholders - with supporting context / narrative
- Experience of solving complex problems for users through the use of technology - all with a focus on user needs
- Experience of supporting the transition of products from Delivery into Live Service
- Supervision and direct line management of multiple teams - including (but not limited to) - recruitment, capability and performance, training, leadership, motivation, sickness absence
- Management of financial budgets for a team (pay, on-call, consumables)
- Experience of management products / services in healthcare (NHS)
Skills and Knowledge
- Deal with complex business problems and translate into data integration processes
- Design and improve data processes
- Identify training needs and develop a professional development framework with your service portfolio
- Prioritisation of work - within the team and across the wider directorate
- Meet set targets or metrics for service
- Good communication skills - tailoring your message for your audience, providing and receiving highly complex, sensitive and/or contentious information, able to communicate complex technical information in a simple way to stakeholders
- Strong technical knowledge and ability to keep ahead of digital and technology initiatives
- Design and develop our Development, Service Management, Quality Assurance Testing, and Delivery Management tooling
- Systematic and methodical approach to problem solving
- Relentless focus on user needs and experience
- Problem-solving mindset - focusing on improving outcomes
- Seeing the bigger picture - understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders
- Able to work well within a busy environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Moorfields Eye Hospital NHS Foundation Trust
Address
Moorfields Eye Hospital NHS Foundation Trust
Depending on experienceper annum pro rata incl HCAS
Contract
Permanent
Working patternReference number
273-DS-7046946-A
Job locations
Moorfields Eye Hospital NHS Foundation Trust
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