Latest Customer Service Jobs

Field CTO

This role involves leading end-to-end deployment of a high-fidelity AI simulation platform into customer environments, particularly in regulated and complex infrastructure settings. The Field CTO acts as both a senior technical advisor to strategic customers and a hands-on leader of regional deployment engineering teams, ensuring technical excellence, compliance, and strong cross-functional coordination. The position blends executive engagement with deep technical oversight, especially around Kubernetes-based platforms, infrastructure-as-code, and enterprise-scale deployments.

PhysicsX North Tyneside, NE29 8EP, United Kingdom

Hybrid Permanent Clearance Required

Solutions Architect

This role involves defining and managing the technical architecture for integrating Wayve’s AI-driven autonomous driving software with automotive OEM vehicle platforms. The Solutions Architect will act as a bridge between internal teams and external partners, clarifying interface boundaries, ownership models, and system-level requirements. The position emphasizes translating complex customer needs into robust, safe, and scalable integration solutions within a cutting-edge embodied AI environment.

Wayve London, United Kingdom

Hybrid Permanent

Senior Manager - Insurance

This role involves leading and delivering end-to-end AI projects within the insurance sector, particularly property & casualty and specialty lines. The Senior Manager will act as a strategic advisor to clients, manage cross-functional teams, and drive both project success and commercial growth. A key focus is translating complex AI capabilities into tangible business value while mentoring team members and shaping client strategy.

Faculty AI London, United Kingdom

Hybrid Permanent

Machine Learning Engineer

As a Senior Machine Learning Engineer, you will lead the deployment of AI models and engineering surrogates to customer production environments, working closely with Data Scientists, Simulation Engineers, and customers. You will mentor team members, drive technical decisions, and travel to customer sites globally to build practical solutions.

PhysicsX United Kingdom

On-site Permanent

Product Designer

Luminance is the pioneer of Legal-Grade™ AI for enterprise. Backed by leading VCs and recognised by Forbes and Inc. as one of the world’s most promising AI companies, Luminance is transforming the way in-house teams work. Today, our platform is...

Luminance London, United Kingdom

Hybrid Permanent

Product Manager

We are a fast-growing Legal AI company transforming the way in-house teams work. Our AI-powered platform empowers legal, compliance, procurement, finance, and business operations teams to collaborate more effectively, reduce risk, and accelerate growth. By combining cutting-edge AI with deep...

Luminance London, United Kingdom

Hybrid Permanent

Commercial Director

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Software Engineer, Front End Leaning (Tech Lead level)

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Regional Director of Strategic Sales UK&I

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Technical Support Associate

As a Technical Support Associate, you will provide first-line technical support to enterprise customers, primarily via live chat. You will investigate and resolve platform issues, document solutions, and collaborate with senior team members to handle more complex cases. This role offers a chance to grow your technical skills in a fast-paced SaaS environment.

Synthesia London, United Kingdom

Hybrid Permanent

Product Marketing Manager, Release Marketing

This role involves owning the product release process, from planning to execution, ensuring smooth communication and coordination between Product, Marketing, and GTM teams. Responsibilities include maintaining the product roadmap, defining release readiness processes, and creating scalable systems to enhance launch efficiency and impact.

Synthesia London, United Kingdom

Hybrid Permanent Part-time

Senior Brand Designer, Experiential

This role involves translating and expanding Synthesia’s brand into physical and experiential environments globally. You will design and manage the visual presence at events, create cohesive event identities, and partner with cross-functional teams to ensure high-quality execution.

Synthesia United Kingdom

Remote Permanent

Senior ML Engineer, Dubbing

As a Staff Engineer, you will work on developing and releasing new AI-powered features, particularly focusing on conversational AI and machine learning. You will manage projects from ideation to delivery, collaborating closely with product managers and ensuring the commercial success of your work.

Synthesia London, United Kingdom

Remote Permanent

Data Scientist II, Intelligent Talent Acquisition

This role involves reinventing Amazon's hiring process through advanced scientific methods, focusing on system health monitoring and optimizing candidate quality. The Data Scientist will develop and deploy scalable ML models, identify areas for automation, and design experiments to enhance the reliability and efficiency of talent acquisition systems.

Amazon London, United Kingdom

On-site Permanent

Sr.Quality Assurance Engineer (European Language Expert), Alexa Global Quality Team

This role involves ensuring the end-to-end quality of Alexa's multilingual experience across 100+ countries. Responsibilities include defining global test strategies, architecting AI-powered evaluation frameworks, and collaborating with various teams to maintain cultural and linguistic relevance.

Amazon London, United Kingdom

On-site Permanent