Latest Customer Service Jobs

Senior Business Intelligence Engineer, Delivery Speed and Long-term Planning

This role involves analyzing delivery speed data, optimizing logistics processes, and creating insightful reports to enhance customer satisfaction. The engineer will work closely with cross-functional teams, using data science techniques to forecast trends and improve system performance, contributing to Amazon's goal of fast and efficient deliveries.

Amazon London, United Kingdom

On-site Permanent

Senior Economist , Economic Decision Science

We are looking for a Senior Economist to work on exciting and challenging business problems related to Amazon Retail’s worldwide product assortment. You will build innovative solutions based on econometrics, machine learning, and experimentation. You will be part of a...

Amazon London, United Kingdom

Permanent

Senior Networking Solution Test Engineer – AI Cluster Debugging

As a Senior Networking Test Engineer, you will focus on designing and maintaining test environments for large-scale AI clusters using NVLink, Ethernet, and InfiniBand. Your role involves deep debugging of hardware, system software, and AI workloads, collaborating with development teams to resolve complex issues and improve system performance.

NVIDIA

Remote Permanent

Technical Account Manager - HPC

As a Technical Account Manager for HPC, you will be the primary point of contact for NVIDIA's enterprise customers, resolving complex technical issues and ensuring high customer satisfaction. You will work closely with engineering, marketing, and support teams to provide comprehensive solutions for next-generation AI and HPC server technologies, focusing on installation, maintenance, and operations.

NVIDIA Switzerland

Remote Permanent

Lead AI Engineer

This role involves designing and implementing AI solutions to improve operational efficiency, defining LLM architecture, and building AI tools like assistants and workflow automation. You will work within an Azure cloud environment, applying best practices in MLOps and DevOps, and collaborate closely with product teams and senior leadership.

Harnham - Data and Analytics Recruitment London, United Kingdom £85,000 – £95,000 pa

Hybrid Permanent

Lead Product Manager

This role involves leading the product strategy for AI and machine learning within a high-growth consumer fintech. You will define how AI can enhance customer journeys, work closely with cross-functional teams, and shape the long-term AI product roadmap with significant autonomy.

Harnham - Data and Analytics Recruitment London, United Kingdom £90,000 – £110,000 pa

Hybrid Permanent

Computer Vision Engineer

This role involves leading the development and deployment of cutting-edge computer vision solutions for high-stakes defence projects. You will act as a technical authority, architecting sophisticated CV systems, guiding multidisciplinary teams, and contributing to business development by identifying new opportunities for advanced visual intelligence.

Faculty AI London, United Kingdom

Hybrid Permanent Flexible Clearance Required

Staff Backend Engineer, Avatars

As a Staff Backend Engineer, you will work on the core systems powering avatars and generative media, ensuring scalability, reliability, and extensibility. You will collaborate with product, design, R&D, and adjacent teams to integrate complex features and maintain high code quality standards.

Synthesia London, United Kingdom £50,000 pa

Remote Permanent

Lead Software Engineer

As a Lead Software Engineer with a focus on Machine Learning, you will set the technical direction and oversee the delivery of complex AI projects. You will work on high-risk, ill-defined projects, design and develop production-grade ML systems, and mentor team members while driving innovation and reusable solutions across the organization.

Faculty AI London, United Kingdom

Hybrid Permanent

Product Specialist Associate

This role involves working closely with prospective and existing customers to ensure a seamless integration of Luminance’s AI technology. Responsibilities include managing Proof of Values, providing expert advice, and designing custom workflows to meet specific customer needs. The role offers the opportunity to build relationships with a diverse range of companies and industries.

Luminance London, United Kingdom

Hybrid Permanent

Solutions Consultant (Italian Speaking)

The Solutions Consultant role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. Responsibilities include creating engaging content, defining the onboarding process, and collaborating with internal teams to drive product adoption and customer success.

Synthesia London, United Kingdom

Hybrid Permanent

Machine Learning Engineer

As a Machine Learning Engineer, you will work closely with Data Scientists, Simulation Engineers, and customers to understand and solve complex engineering and physics challenges. You will design, build, and test reliable and scalable ML data pipelines, manipulate 3D point cloud and mesh data, and create reusable libraries and tools. The role involves significant customer interaction and on-site collaboration, requiring strong problem-solving and communication skills.

PhysicsX North Tyneside, NE29 8EP, United Kingdom

On-site Permanent Clearance Required

Senior Machine Learning Engineer

As a Senior Machine Learning Engineer, you will lead the deployment of AI models and engineering surrogates into customer production environments, working closely with Data Scientists, Simulation Engineers, and clients. You will mentor team members, design scalable ML systems, and travel to customer sites to build solutions on-site, driving innovation and practical outcomes.

PhysicsX North Tyneside, NE29 8EP, United Kingdom

On-site Permanent Clearance Required

Financial Controller - International Financial Control & Operations

This role involves preparing and reviewing financial statements, managing payroll and accounts receivable, and supporting statutory reporting and audit processes. You will collaborate with cross-functional teams to optimize financial operations and enhance controls, while working in a hybrid office environment.

Ocado United Kingdom

Hybrid Permanent

SVP Delivery, EMEA

The SVP of Delivery for EMEA will lead the regional Delivery organization, ensuring client success and strategic alignment. Key responsibilities include setting the strategic direction, leading the EMEA Delivery team, and driving performance and development through regional practice managers. The role involves direct client engagement, technology deployment, and supporting the expansion of Quantexa’s offerings across the region.

Quantexa London, United Kingdom

Hybrid Permanent