Latest Customer Service Jobs

Data Scientist II, Alexa for Shopping Science UK

This role involves developing and optimizing AI-driven conversational shopping experiences using large language models, multimodal data, and NLP. The data scientist will analyze customer interactions, build predictive models, and design experiments to improve product discovery and recommendations. Collaboration with engineers and scientists is key to deploying scalable machine learning solutions in a high-impact environment.

Amazon London, United Kingdom

Hybrid Permanent

Applied Scientist - LLM, Alexa

This role involves advancing Alexa's conversational AI by researching and deploying large language models to improve reasoning, tool integration, and customer experience. The scientist will work across the full lifecycle from ideation to production, collaborating with engineers and product teams to solve complex NLP challenges. The work focuses on real-world ML systems that require both scientific rigor and scalable engineering.

Amazon Cambridge, United Kingdom

Hybrid Permanent

Maintenance Engineer

The Maintenance Engineer will provide first response to engineering faults, perform reactive and planned maintenance, and work on continuous improvement projects in a state-of-the-art automated Customer Fulfillment Center (CFC). Responsibilities include troubleshooting MHE breakdowns, keeping accurate records, and collaborating with other engineers to enhance machine reliability and operational efficiency.

Ocado United Kingdom

On-site Permanent

Maintenance Engineer

The Maintenance Engineer ensures the reliable operation of automated warehouse systems by diagnosing and resolving mechanical and electrical faults in material handling equipment and robotics. This role involves reactive and planned maintenance, continuous improvement projects, and close collaboration with engineering and operations teams to minimize downtime in a 24/7 fulfillment center environment.

Ocado United Kingdom

On-site Permanent

Senior Networking Solution Test Engineer – AI Cluster Debugging

This role involves designing and reviewing test requirements for large-scale AI clusters, building and maintaining realistic testbeds, and troubleshooting complex issues across hardware, system software, and AI workloads. You will collaborate with development teams to debug networking components and automate robust test suites.

NVIDIA

Senior Networking Solution Test Engineer – AI Cluster Debugging

This role involves designing and reviewing test requirements for large-scale AI clusters, building and maintaining realistic testbeds, and troubleshooting complex issues across hardware, system software, and AI workloads. You will collaborate with development teams to debug networking components and automate robust test suites, ensuring high-quality performance and reliability.

NVIDIA

Remote Permanent

Forward Deployed AI Engineer

Forward Deployed AI EngineerThe opportunityWe are looking for a Forward Deployed AI Engineer to serve as the critical bridge between Latent Labs’ frontier generative models and the customers who rely on them. You will work directly with pharmaceutical and biotech...

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent

Lead Data Scientist - commercial

This role involves leading data science initiatives within product teams to drive commercial outcomes through analytics, experimentation, and AI. The Lead Data Scientist will identify high-impact business problems, conduct deep-dive analyses, and translate insights into product decisions. They will design experiments, build measurement frameworks, and use data science techniques to enhance customer experience and revenue impact in a fast-paced, product-led environment.

Harnham - Data and Analytics Recruitment Brighton, United Kingdom £85,000 – £90,000 pa

Hybrid Permanent

Senior Decision Scientist

This role involves working at the intersection of data, product, and commercial strategy to identify high-impact business problems and quantify their outcomes. The Senior Decision Scientist will lead product analytics, design experiments, define success metrics, and provide insight-driven recommendations to cross-functional teams. Emphasis is placed on applying analytical rigour to drive revenue, efficiency, and customer experience improvements within a mature, AI-enhanced data environment.

Harnham - Data and Analytics Recruitment Brighton, United Kingdom £70,000 – £90,000 pa

Hybrid Permanent

Applied AI Architect, Industries

As an Applied AI Architect at Anthropic, you will serve as a trusted technical advisor to large enterprises, helping them understand and integrate Claude, Anthropic's AI system, into their technology stack. You will work closely with sales, product, and engineering teams to guide customers through technical discovery, evaluation, and deployment, ensuring alignment with business objectives and maintaining high standards for safety and reliability.

Anthropic London, United Kingdom

On-site Permanent

Pricing Data Scientist - McGregor Boyall

This role involves shaping pricing strategy through advanced analytics and machine learning, working closely with Product, Protection, and Distribution teams to drive pricing improvements and influence trading performance. You will build and deploy models that solve complex business problems and communicate insights to both technical and non-technical stakeholders.

eFinancialCareers Brighton, United Kingdom

Remote Contract

Director of Revenue Operations

The Director of Revenue Operations will lead the design and implementation of commercial systems to support sales and customer success. Key responsibilities include defining GTM standards, revenue planning, pricing execution, and building a data-driven performance culture. The role involves hands-on transformation, leveraging AI and automation to streamline processes and improve commercial outcomes.

JobHeron Manchester, United Kingdom £80,000 – £95,000 pa

Hybrid Permanent

Associate Director - Data & Technology Financial Crime Consultant

This role involves leading and supporting client engagements to assess and remediate financial crime risk, driving data diagnostics and analytical assessments, evaluating technology solutions for AML monitoring, and expanding the company's business through industry networking and content creation.

eFinancialCareers London, United Kingdom

On-site Permanent

MOTOR INSURANCE PRICING PRACTITIONER / DATA SCIENTIST

Hybrid working - This leading and exciting Insurer are seeking a detail-oriented and organised Motor Insurance Pricing/Data Practitioner to join their Pricing and Underwriting team. They’ve built the kind of pricing infrastructure every pricing professional aspires to work with: High-quality,...

Clark James Recruitment Lime Street, City and County of the City of London, United Kingdom

Lead Computer Vision Engineer

Lead the development and deployment of cutting-edge computer vision systems within high-stakes defence projects, translating advanced AI research into robust, real-world solutions. Drive technical strategy, mentor engineering talent, and act as a subject matter expert across multidisciplinary teams. The role emphasizes innovation, ethical AI, and hands-on leadership in complex operational environments.

Faculty AI London, United Kingdom

Remote Permanent Flexible Clearance Required