Latest Customer Service Jobs

Data Scientist / Deep Learning Practitioner

Develop and deploy deep learning models to enhance underwriting systems using multi-modal data, including time series and text. Collaborate with product and tech teams to integrate Large Language Models into customer-facing solutions. Work within a data-driven environment to deliver actionable insights and improve lending decisioning through advanced machine learning techniques.

Capital One Boultham, Lincolnshire, LN6 7TG, United Kingdom

Hybrid Permanent

Data Scientist / Deep Learning Practitioner

Develop and deploy deep learning models to enhance underwriting systems and support LLM-powered product development. Work across structured and unstructured data, collaborating with tech and product teams to deliver innovative financial solutions using advanced machine learning techniques.

Capital One Nottingham, Nottinghamshire, United Kingdom

Hybrid Permanent

AI Data Associate - Dutch, Artificial General Intelligence

The role involves maintaining strict confidentiality, working with various data types (text, speech, image, video), and delivering high-quality labelled data using in-house tools. You will be part of a diverse team focused on improving Alexa's performance through dialogue evaluation and data annotation.

Amazon London, United Kingdom

On-site Permanent

Software Development Engineer, Advertising

This role involves optimizing ad matching for Amazon’s programmatic advertisement products, working with large datasets and machine learning models to deliver relevant ads at scale. You will collaborate with scientists and product teams to prototype, test, and integrate solutions into Amazon's high-traffic systems.

Amazon London, United Kingdom

On-site Permanent

Forward Deployed Engineer - UAE

This role involves leading the deployment of cutting-edge AI models into production environments by working directly with customer teams. The engineer will scope, build, and deliver full-stack solutions while identifying reusable patterns and providing feedback to shape OpenAI’s product roadmap. Success requires navigating ambiguity, making rapid technical decisions, and ensuring high-quality delivery across complex systems.

OpenAI United Kingdom

Hybrid Permanent

Product Director

This role leads the product strategy for Ocado's last-mile delivery optimisation, spanning delivery algorithms, driver operations, and customer experience. The director will manage a team of product managers and drive platform-wide improvements in efficiency and automation, working closely with engineering and global retail partners. The position focuses on scaling solutions across international markets while reducing operational complexity.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Product Director - Logistics

This role leads the product strategy for logistics optimisation within Ocado's Smart Platform, focusing on last-mile delivery efficiency, driver operations, and customer experience. The director will manage a team of product managers and collaborate across engineering and global partners to improve automation, reduce costs, and scale platform capabilities. Key initiatives include algorithmic improvements, process streamlining, and enhancing delivery accuracy for over a million weekly orders.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Pre-sales Solutions Architect (Manufacturing, Defence & Automotive)

This role involves working closely with customers in the manufacturing, defence, and automotive sectors to design and demonstrate data and AI solutions using Databricks' Lakehouse Platform. The architect leads technical pre-sales activities, including proof-of-concept development, solution scoping, and workshops, while acting as a trusted advisor on data architecture and Generative AI implementation. The position emphasizes collaboration with sales teams and technical communities to drive platform adoption and scale best practices.

Databricks London, United Kingdom

Hybrid Permanent Clearance Required

Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Security Engineer, Detection and Response - EMEA

About the TeamSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how...

OpenAI London, United Kingdom

Permanent

Senior Forward Deployed Engineer, Full Stack

This role involves designing and building production-grade data and AI systems on the Databricks platform in close collaboration with enterprise customers. Forward Deployed Engineers lead technical architecture, implement end-to-end solutions combining data pipelines and ML/AI models, and ensure integration with client systems. The role emphasizes customer immersion, reusable asset development, and translating complex technical challenges into scalable, secure solutions.

Databricks London, United Kingdom

Hybrid Permanent

Delivery Engineer - Aerospace & Defense

This role involves leading business development and delivery for AI-driven engineering simulation software within the aerospace and defense sector. The individual will drive new opportunities, manage strategic customer relationships, lead technical project execution, and translate customer needs into product improvements. It's a hybrid leadership position combining commercial growth with hands-on delivery in a high-impact deep-tech environment.

PhysicsX North Tyneside, NE29 8EP, United Kingdom US$175,000 – US$250,000 pa

Hybrid Permanent Clearance Required

Legal Implementation Specialist

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Lead Data & AI Analyst

This role involves partnering with various business functions to deliver meaningful data insights and drive AI adoption. Responsibilities include developing reporting dashboards, translating complex data into actionable recommendations, and supporting the implementation of AI tools to improve efficiency and decision-making.

Zachary Daniels Recruitment Peterborough, Cambridgeshire, PE1 1XH, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Machine Learning Engineer

This role involves designing, building, and deploying advanced machine learning models to solve complex operational challenges in real-world environments. You will work closely with a high-calibre founding team, industrial data, and customer environments to take machine learning systems from early validation through to scalable deployment.

Platform Recruitment London, United Kingdom £60,000 – £70,000 pa

On-site Permanent