Latest Customer Service Jobs

Senior AI Engineer

This role involves leading the strategy, design, and implementation of advanced AI and ML solutions, managing a team of IT professionals, and collaborating with business stakeholders to ensure scalable architecture and alignment with best practices. The Senior AI Engineer will also be responsible for maintaining strong customer relationships, driving innovation, and ensuring the successful delivery of AI projects.

A&O Shearman Magheralin, County Down, United Kingdom

Senior Solutions Architect, Consulting Partners

This role involves enabling global systems integrators and AI consulting partners to adopt NVIDIA's AI platform, focusing on Agentic AI, generative AI, and large language models. The Solutions Architect will design complex AI agent workflows, build proofs of concept, and act as a technical bridge between NVIDIA, partners, and end-customers. Key responsibilities include evangelizing accelerated computing, developing full-stack AI solutions for enterprise use cases, and translating technical capabilities into business value for industry leaders.

NVIDIA

Member of Technical Staff - RL Environments

Build and refine reinforcement learning environments to train and evaluate AI agents for enterprise applications. Design tasks, synthetic data pipelines, and verifiers while collaborating with modeling and product teams to close capability gaps. Work in a security-first AI company with a focus on measurable agentic performance and scalable evaluation systems.

Cohere London, United Kingdom

Hybrid Permanent

Associate Director, Platform Engineering

Lead the platform engineering function for a TechBio company pioneering drug discovery through single-cell multi-omics and machine learning. Define and evolve the hybrid on-premises and cloud infrastructure strategy, with a focus on Kubernetes, MLOps, scientific compute environments, and platform security. Develop the team and platform to support data-intensive genomic pipelines, model training, and CI/CD maturity while ensuring robust observability, disaster recovery, and compliance with clinical-stage data governance standards.

Relation Therapeutics London, United Kingdom

Permanent

Forward Deployed Engineer, Infrastructure Specialist (UK Public Sector)

This role involves leading end-to-end deployments of Cohere’s North AI platform in private cloud and on-premises environments for UK public sector clients. The engineer will work closely with enterprise IT teams to assess infrastructure, security, and data management needs, designing secure, compliant deployment strategies while troubleshooting technical issues. The position emphasizes hands-on work with Kubernetes, cloud infrastructure, and DevOps practices in high-stakes sectors like finance and healthcare.

Cohere United Kingdom

Remote Permanent

Financial Risk Analytics FRA Implementation & Support Consultant

This role involves end-to-end client implementation and operational support for Financial Risk Analytics (FRA) solutions, including onboarding, issue resolution, data validation, and coordination across technical and product teams. The consultant ensures smooth delivery of risk-as-a-service offerings, conducts data analysis across large datasets, and supports testing and deployment in alignment with client needs. It combines technical problem-solving with strong client communication and project coordination in a fast-paced financial risk environment.

eFinancialCareers London, United Kingdom

Principal Engineer, Private Markets Technology - Macquarie Group

This role involves leading the technical direction and evolution of Macquarie's global Real Assets and Real Estate technology estate. You will work closely with senior leaders to shape architectural decisions, improve data capabilities, and drive innovation through modern engineering practices and AI.

eFinancialCareers London, United Kingdom

ML Data & Platform Engineer

This role involves building and maintaining scalable data pipelines and ML infrastructure to support speech AI models. You'll work across the full lifecycle—from data acquisition and preparation to model training, evaluation, and production serving—while improving data quality, observability, and MLOps practices. The position emphasizes end-to-end ownership of distributed systems and close collaboration with ML teams to accelerate model deployment.

Speechmatics London, United Kingdom

ML Data & Platform Engineer

This role involves building and maintaining scalable data pipelines and ML infrastructure for training and serving speech AI models. You'll work across the full stack to improve data acquisition, model deployment, and system reliability, with a focus on solving data challenges unique to speech AI. The position emphasizes ownership, end-to-end problem-solving, and close collaboration with the ML team to accelerate model iteration and productionisation.

Speechmatics Cambridge, United Kingdom

Customer Director

The Customer Director will lead strategic account growth and client relationships within Faculty AI's Life Sciences division, overseeing the delivery of AI-driven solutions for major pharma, MedTech, and research partners. This role involves high-level commercial negotiation, cross-functional team leadership, and translating complex data concepts into impactful business outcomes. The position requires a blend of technical understanding, business development acumen, and senior stakeholder engagement in the life sciences sector.

Faculty AI London, United Kingdom

Hybrid Permanent

Customer Director

This role involves driving commercial growth and strategic AI program delivery within the energy transition and infrastructure sector. The Customer Director will lead cross-functional teams, manage senior client relationships, and identify innovative data-driven solutions to support the clean energy revolution. It combines high-impact consulting with advanced AI deployment to deliver measurable outcomes for clients in utilities, GreenTech, and national infrastructure.

Faculty London, United Kingdom

Hybrid Permanent

Senior Channel Manager

This role involves leading the development and execution of the Connected Store channel within Tesco Media, focusing on in-store media innovations such as digital screens and experiential activations. The Senior Channel Manager will drive end-to-end innovation projects from concept to scale, using data-driven insights to enhance customer engagement at the point of purchase. Collaboration with cross-functional teams and external partners is key to delivering scalable, commercially impactful retail media solutions.

dunnhumby London, United Kingdom

Senior Computer Vision Engineer - Deep Learning

Design and deploy production-grade computer vision systems using deep learning techniques such as CNNs and Vision Transformers. Translate AI research into robust, real-world applications for defence and security environments. Work across the full development lifecycle, from research to deployment on cloud and edge platforms.

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £70,000 – £95,000 pa

Hybrid Permanent Clearance Required

Unreal Engine Developer - Synthetic Data / AI

Develop and scale Unreal Engine 5 applications to generate high-quality synthetic imagery for training and validating AI and computer vision models. Collaborate with AI researchers, 3D artists, and engineers to automate complex scene generation workflows involving lighting, weather, and camera systems. Transform research prototypes into robust, production-grade software with CI/CD integration and support deployment in secure environments.

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £55,000 – £70,000 pa

Applied AI Engineer, Digital Natives

Design and deploy AI systems for enterprise clients, translating business needs into technical architectures and production implementations. Work hands-on with code, evaluation frameworks, and integrations while guiding customers from prototype to scalable, reliable deployment. Collaborate across OpenAI teams to turn real-world deployment insights into product improvements and reusable solutions.

OpenAI London, United Kingdom

Hybrid Permanent