Latest Customer Service Jobs

Data Scientist - Customer Services

This role involves building data pipelines, creating customer journey dashboards, and conducting deep-dive analyses to improve customer success metrics. You'll leverage Gen AI for automation and anomaly detection while supporting A/B testing and data-driven decision-making across digital and service domains. The position emphasizes cross-functional collaboration and storytelling to influence strategy.

EF Recruitment London, United Kingdom £250 – £260 pa

Operational Services Support Specialist

Monitor and provide technical support for operations within automated warehouses, ensuring smooth incident resolution and system performance. Act as a liaison between client teams and engineering, managing work assignments and resolving technical issues. Work on rotating shifts to maintain 24/7 operational coverage.

Ocado United Kingdom

On-site Permanent

Forward Deployed Engineer - Emerging Enterprise & DNB

Design and implement data engineering and AI solutions on the Databricks platform for fast-moving enterprise clients. Deliver production use cases, provide technical leadership, and support migration from legacy systems. Collaborate with cross-functional teams to ensure successful deployment and gather product feedback.

Databricks London, United Kingdom

Hybrid Permanent

Data Engineer

Design and build a modern, cloud-first data platform to replace legacy on-premise systems, enabling scalable data integration and AI-readiness. Collaborate with analytics teams to refactor complex T-SQL into cloud workflows and establish CI/CD, Git, and automated testing practices. Support NetSuite migration and future acquisitions through robust, modular data architectures.

Liquidline Ipswich, United Kingdom

Manager, AI Deployment Engineering - Large Enterprise

Lead and mentor a team of AI Deployment Engineers focused on guiding large enterprise customers through the technical implementation and production deployment of Generative AI solutions. Drive platform integration, translate customer needs into product roadmaps, and act as a trusted technical advisor to executive stakeholders. Emphasis is on safe, scalable AI adoption across complex global organisations.

OpenAI London, United Kingdom

Hybrid Permanent

Technical Support Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Full Stack Developer

Develop and maintain full-stack software solutions for ELI, an AI-driven product transforming insurance claims handling. Work across C#, JavaScript/TypeScript, Angular, and Node.js, collaborating with stakeholders to deliver secure, scalable applications. Contribute to innovation in the insurtech and legal tech space within a growing tech subsidiary.

Horwich Farrelly Manchester, United Kingdom

Product Associate

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Customer Director - Professional Services

Leads AI transformation initiatives for professional services firms, building strategic relationships with C-suite stakeholders and guiding multidisciplinary teams to deliver production-grade AI solutions. Focuses on automating complex knowledge work and scaling enterprise-wide AI adoption in regulated environments. Shapes go-to-market strategy and drives commercial growth through high-impact client engagements and thought leadership.

Faculty London, United Kingdom

On-site Permanent

Senior Maintenance Engineer (Night Shift)

The Senior Maintenance Engineer is responsible for diagnosing and resolving mechanical and electrical faults in automated material handling systems within a high-tech Customer Fulfillment Center. This role involves leading maintenance activities, mentoring junior engineers, and ensuring minimal operational downtime through reactive and preventative maintenance. The position supports a highly automated warehouse environment and includes involvement in commissioning and continuous improvement projects.

Ocado United Kingdom

Customer Support Associate

Provide frontline customer support via email, chat, and social media, resolving inquiries and escalating complex issues as needed. Collaborate with technical and product teams to improve support processes and maintain accurate CRM records. Work in a fast-paced environment while meeting KPIs for response time, resolution, and customer satisfaction.

Synthesia United Kingdom

Remote Permanent

Customer Director (Maritime)

Lead the creation and growth of a dedicated maritime AI solutions unit for defence clients, including the Royal Navy and NATO/AUKUS. Act as a strategic entrepreneur to identify high-value opportunities, develop AI-driven propositions for naval challenges, and oversee end-to-end delivery of transformational technology projects. Requires deep maritime domain expertise and the ability to build trusted relationships with senior stakeholders in high-stakes environments.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Head of EMEA Financial Services GTM

Lead the go-to-market strategy for Databricks in EMEA Financial Services, focusing on Banking, Capital Markets, and Insurance. Drive executive engagement, develop scalable sales plays, and act as a thought leader through content and events. Collaborate across product, sales, marketing, and partners to grow revenue and expand market presence in a highly regulated sector.

Databricks London, United Kingdom

Software Engineer - AI Automation London- Global Prime Brokerage & Financing Platform

This role involves designing and delivering AI-driven automation solutions to streamline and enhance complex business processes across various workflows. You will collaborate with engineering teams, product managers, and business architects to build scalable automation services and integrate AI/ML capabilities into real business workflows.

eFinancialCareers London, United Kingdom

On-site Permanent

Data Scientist

This role involves leading the development of data science initiatives from the ground up, with a focus on building predictive models for customer churn and complaint propensity. The Data Scientist will own the full lifecycle of model development, from design to production, and establish scalable, repeatable methodologies. The position offers autonomy in shaping the function within a subscription-based service business.

Gleeson Recruitment Group London, United Kingdom