Data Analyst / Data Business Analyst - Salesforce CRM

Job Description

Business Data Analyst – Data Migration / As-Is To-Be Analysis (Salesforce CRM)
Contract 6 Months, Southampton (Hybrid), £475-525 per day Inside IR35

Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to customer data.

You’ll bring proven experience in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage.

This role is for a proactive and detail-oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional teams, the analyst will also contribute to data governance, ensure GDPR compliance, and help define business data requirements. The position is key to driving insight, enabling CRM optimisation, and ensuring the integrity and successful delivery of customer data throughout the migration process.

Experience Required:

Familiarity with data governance frameworks, including stewardship, ownership, and quality monitoring.
Proficiency in SQL, Excel, python and data visualisation tools (e.g., Power BI, Tableau).
Experience working with Snowflake would be advantageous
Familiarity with Salesforce data models (leads, opportunities, contacts and accounts)
Understanding of data privacy regulations (e.g., GDPR) and data protection impact assessments (DPIAs).
Strong communication skills and the ability to translate data into clear business insights.
Experience working in agile or project-based environments.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26th August. Interviews to happen week commencing 11th August.