Salesforce Lead

Salesforce Lead needed in Central London Paying  £158.62 per day ref 437090

Full time hours on a temporary basis

Key responsibilities include:

• Leading the Annual IT Audit for Salesforce and ensuring compliance year-round

• Developing and implementing GDPR and data retention best practices

• Acting as the primary contact for Salesforce technical support

• Leading development plans for Salesforce as a CRM system

• Supporting the Charity's Social Investment workstreams

• Collaborating with the Data Analyst to document roles and ensure consistent data updates

• Training and developing team members on Salesforce

• Creating and maintaining user guides and process maps

• Resolving grantee queries on the online portal

• Gathering requirements and implementing Salesforce process improvements

• Updating online grant application and monitoring forms

• Enhancing and maintaining Salesforce processes, automations, and customizations

• Managing user accounts and permissions

• Preparing and responding to information/data requests

• Implementing outcomes from the End-to-End Review of grant making processes

• Developing effective working relationships with stakeholders and applying best practices...