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Lead Data Analyst - D2C eCom Consultancy

www.cranberrypanda.co.uk - JobBoard
London
1 month ago
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Lead Data Analyst - D2C eCom Consultancy

Location: UK - remote with monthly travel to London

Type: Permanent

We’re looking for a Lead BI Analyst with strong DTC eCommerce experience to work for an eCommerce consultancy who are building a proprietary business growth platform.

Scope of Work:

  • Customer & Order-Level Data Analysis – Identify patterns in customer behavior, order frequency, retention, and product mix to diagnose key growth levers.
  • Business Metrics Diagnosis – Build a structured root cause analysis framework that helps brands understand what’s driving or blocking scale (e.g., product mix efficiency, retention trends, discount impact).
  • Light Financial Analysis – Incorporate key profitability signals (COGS, contribution margin, discounts) to ensure recommendations are commercially sound.
  • Blended Marketing Insights – Surface insights at the business level with a light marketing lens (e.g., CAC, efficiency trends across channels).
  • Actionable Workflow Development – The output must be a structured and repeatable process for diagnosing DTC brand performance, not just ad hoc insights.

Ideal Candidate:

  • Deep DTC eCommerce Experience – Understands how order-level, customer cohort, and retention trends impact scale.
  • BI & Data Fluency – Comfortable structuring and analyzing business performance data rather than purely marketing or financial data.
  • Pattern Recognition & Root Cause Thinking – Can spot trends quickly and design a framework that helps businesses consistently diagnose their growth blockers.
  • Tool Proficiency – SQL, Looker, Power BI, or similar tools to rapidly extract and visualize insights.
  • Fast Execution & Clear Thinking – Can move quickly to develop a structured approach for ongoing analysis.


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