The Care Inspectorate is the independent scrutiny,assurance and improvement support body for social care and socialwork in Scotland. We provide public assurance about the quality ofsocial care, social work and early learning services, promoteinnovation and drive continuous improvement.The Head of Data &Information will lead the Care Inspectorate’s data and informationstrategy, ensuring that data is robust and leveraged effectively todrive insights, inform decision-making and enhance scrutiny,assurance, and quality improvement effectiveness. The post holderwill be responsible for the Intelligence and Analysis Manager andthe Planning Team Manager.Working with the Strategic ManagementGroup and other senior leaders across the organisation, you willshape how the organisation collects, analyses, retains and usesdata to support the Care Inspectorate to carry out scrutiny,assurance, and quality improvement activities in a collaborativeway, to support improvement in the quality of care in Scotland.Youwill provide visible leadership to consolidate excellence in allaspects of our work, support the achievement of our culturalaspirations and ensure continued investment in our skilled andconfident workforce, with a strategic focus on collaboration in allthat we do.Key ResponsibilitiesStrategicResponsibilities:Collaborate with senior leadership to support theformulation and communication of the Care Inspectorate’s strategicvision. Ensure that strategic plans are effectively articulated toall stakeholders, fostering a shared understanding oforganisational goalsChampion a culture of collaboration across theorganisation by coordinating joint strategies and initiatives.Facilitate workshops and meetings that encourage teamwork andcollective problem-solving to drive improvements and meet the CareInspectorate’s strategic prioritiesServe as the strategic lead fordata and information management. Develop and implement acomprehensive data and insights strategy that aligns with theorganisation’s objectives, ensuring that data-drivendecision-making is embedded in all levels of theorganisationOperational Responsibilities:Provide leadership anddirection to specialist functions, ensuring that all activitiescomply with relevant legislative requirements and align with theCare Inspectorate’s priorities. Monitor and evaluate theeffectiveness of these functions to ensure high quality servicedeliveryFoster a supportive environment for team members byconducting regular one-on-one supervision sessions, performancereviews, and personal development planning. Encourage continuousprofessional development through training opportunities andmentorshipTake responsibility for promoting the health, safety, andwelfare of all employees. Ensure that health and safety policiesand procedures are effectively implemented and adhered to, creatinga safe working environment in compliance with the Care Inspectorateand legislative standardsEstablish and maintain robust performancemanagement systems to monitor employee performance and ensureconsistency in practice. Implement feedback mechanisms that allowfor continuous improvement and accountabilityLead initiatives aimedat enhancing data processes and tools. Utilise advanced analytics,including predictive analytics and machine learning, to identifytrends and opportunities for improvement in service delivery andregulatory practicesRelationship ManagementResponsibilities:Develop and nurture strong internal networks tofacilitate effective cross-functional collaboration within theDirectorate and across the organisationAct as a liaison betweendepartments to ensure alignment and synergy in achievingorganisational goalsActively promote the Care Inspectorate’s valuesin all interactions. Support staff in embodying these values intheir daily work and interactions with colleagues, fostering apositive organisational cultureBuild and maintain effective workingrelationships with a diverse range of external stakeholders,including government agencies, community organisations, and serviceusers. Engage in regular dialogue to gather feedback and improveservice deliveryProactively raise public awareness of the CareInspectorate’s work through outreach initiatives, public speakingengagements, and participation in community events. Ensure that theorganisation’s mission and achievements are well communicated tothe publicPrepare and present detailed reports to internalgovernance groups, including the Strategic Management Group and theBoard. Utilise data insights to inform discussions and guidestrategic decision making, ensuring transparency andaccountabilityPreferred Candidate BackgroundTo be successful inthis role you will have:Significant experience in data leadership,ideally within the public sector or a regulated environmentProvenexperience in leading diverse, professional teamsEvidence ofimplementing strategic data initiatives and transformationalchangeEvidence of translating data to actionable insights across anorganisationSignificant experience in both operational andstrategic leadership and managementExperience in managingsubstantial budgetsExperience in developing, implementing, andmanaging data-driven strategiesExpertise in identifying andimplementing innovative data strategies to enhance data practicesand insightsProven ability to develop and communicate strategiesthat align with the Care Inspectorate’s ethos, ensuring sustainablechange through diplomacy and practicalityStrong analytical andproblem-solving capabilities, with proficiency in data analyticsand visualisation tools (e.g., SQL, Python, R, Tableau, Power BI,SAS)In-depth understanding of data governance, security, andcompliance standards relevant to the sectorEffective communicationskills, capable of conveying technical concepts to nontechnicalstakeholdersPolitically astute with the ability to navigate complexregulatory environments effectivelyProficient in advanced datatools and technologies, utilising effective methods for informationmanagement and communicationAbility to challenge traditionalapproaches constructively, fostering a culture ofinnovationArticulate and positive communicator both in verbal andwritten communication skillsAbility to engage, influence and leadthe development of a wide range of key stakeholder relationships,both internally and externallyAbility to assist the ExecutiveDirector to set, in consultation with others, the overall strategicagenda, long term objectives and performance standards for theorganisationAnalytical and systematic approach to problem solvingIfthis is a position that suits your experience and career ambitions,please apply at your earliest convenience.
