Jobs

Data Analyst/Technical Business Analyst, IT Business Services


Job details
  • Deloitte LLP
  • Birmingham
  • 2 days ago

Job description

Connect to your Industry

Do you enjoy being the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs? If so, this opportunity is for you!

Deloitte is looking for a mid-level Data Analyst / Technical Business Analyst to join its talented Business Change & Analysis team.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity,take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.

This role will provide the opportunity to work with a variety of stakeholders across our firm. You'll use and learn traditional and innovative tools and techniques to demonstrate how our team can enable positive transformation across our business. We believe it is not a necessity to already have experience in professional services and believe that the more diverse industry experience you bring to the team, the better.

Your role as a Data Analyst / Technical Business Analyst (DA / TBA) is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet our business and technical needs. You will play a crucial part in transforming raw data into actionable insights that drive strategic decision-making across the business.

You'll do this by proactively understanding our business, our approach to data, eliciting requirements, and continually looking for ways to improve the user experience and technical quality. In addition, your role will support the Head of Business Analysis to evolve the practice, including being a role model and leader for other members on the team.

Our Analysts are business and user experienced focused, with excellent relationship management skills and a creative problem-solving approach.

Specific responsibilities include:

  • Working with Programme and Project Managers to deliver activities in a timely fashion, ensuring optimal quality and a focus on user experience.
  • Managing diverse teams within an inclusive team culture where people are recognised for their contribution.
  • Collaborating cross-geography and cross-culture to develop relationships with practitioners to ensure diverse contribution to solutions.
  • Desire to develop individually in a lead role and support us to drive continuous improvement to ways of working within the team.
  • Collect, clean, and analyse large datasets from various sources, ensuring accuracy and integrity.
  • Develop and maintain data pipelines to automate data processing and reporting.
  • Design and conduct statistical analyses to identify trends, patterns, and anomalies.
  • Build dashboards and visualisations to effectively communicate findings to stakeholders.
  • Collaborate with cross-functional teams to understand business needs and translate them into data-driven solutions.
  • Stay up-to-date with the latest data analysis tools and techniques.


Connect to your skills and professional experience

Essentials:

  • An experienced BA, or equivalent experience in a role centred around process transformation or improving user experience.
  • Proven experience as a Data Analyst or in a similar technically focused role.
  • Strong proficiency in SQL and Excel (or similar spreadsheet software).
  • Experience with data visualization tools (e.g., Tableau, Power BI).
  • Experience of collaborating and managing relationships with business stakeholders, at all levels, with the ability to challenge where required.
  • Experience in managing and/or mentoring and developing other team members.
  • Ability to quickly understand high level business processes and problems and present solutions and options.
  • Being a team player with an ability to work collaboratively and positively with others in an open, friendly, flexible and facilitating manner.
  • Ability to define scope and distil lots of information into high level understandable concepts and business language.
  • Experience of process mapping, requirements elicitation techniques & Business Case writing.
  • Ability to navigate through and manage change in a fast-paced environment.
  • Ability to work in a complex partnership model, with an ability to decide which style of analysis and project delivery is appropriate.


Desirable skills:

  • If you have skills or experience or qualifications in any of the following areas, it's advantageous but not critical:
    • Lean six sigma certification
    • Designing user experiences and design thinking
    • BPMN/Excel/Power BI


Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Good HR (Human Resource) is about far more than bringing the right new talent into the business. In addition to leading the way in recruitment, we are the ones making sure that flexibility and inclusivity are more than just soundbites."

"The support that Deloitte offers is great, and the work is always interesting and motivating."

"The amount of investment in me in terms of training and development has been incredible - it has undoubtedly helped me to progress my career."

-Jim, Enabling Functions

Our hybrid working policy

You'll be based in United Kingdom with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level .

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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