Job summary

We are recruiting afull time Data Analystto join the Hospice's Income Generation Team.

The purpose of the Data Analyst role is to support the Income Generation Data Insight Lead in collating and analysing data relating to the ways people support the Hospice. We're committed to using this insight to inform our planning and decision-making when it comes to generating the income we need to care for local patients, families and carers.

St Leonard's Hospice has recently embarked on an ambitious programme of digital transformation, so this is a crucial time to join the team and contribute your skills to a huge range of projects that will increase our income and enable us to care for more people in York & North Yorkshire.

We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.

Main duties of the job

The Data Analyst will implement the processes and procedures designed by the Income Generation Data Insight Lead, contributing to the continuous improvement of work to:

Integrate data to give a whole picture view of our supporters contribution to the cause. Gain greater insight into the identity and connection of people who donate to and /or fundraise in support of the Hospices work. Improve the processes supporters go through when donating to or fundraising in support of the Hospice. Identify supporter audiences and secure their further engagement with relevant and engaging best next offers tailored to their identity and their connection to our cause.

Our ideal candidate will:

Have previous experience of working with relational datasets, spreadsheets and data visualisation tools Be able to extract information from data sets and write comprehensive reports Have strong IT skills and a working knowledge of GDPR Be highly organised and be able to plan and prioritise tasks Be able to work as part of a team

What we can offer you in return:

Generous annual leave entitlement of up to 41 days Attractive pension schemes Extensive employee discounts Training and development opportunities

This role will primarily work Monday - Friday andwe will consider flexible working arrangements such as some working from home and compressed hourshowever, the successful candidate must live within a reasonable distance to the main Hospice site in York.

About us

Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.

We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.

Job description

Job responsibilities

Mainduties and responsibilities

1.Produce mailinglists to support the Hospice's fundraising and marketing activity.

2.Analyse theperformance of fundraising and marketing activity, reporting on key outputs,successes and areas for improvement.

3.Provide data fordifferent audiences in different formats ( reports, presentations) asrequired.

4.Interrogate datafrom a range of sources to identify audiences and activity the Hospice can testfor income generation potential.

5.Coordinate thesecure movement of data between systems, identifying areas where automation andintegration can add efficiency.

6.Assist with thepreparation of data for Gift Aid returns.

7.Maintainawareness of activities and approaches utilised by other organisations andshare best practice to maximise the Hospice's fundraising income.

Person Specification

IT

Essential

Strong IT skills Knowledge of Microsoft applications (Word, Powerpoint, Outlook and most importantly Excel)

Desirable

Experience of using a CRM to support fundraising, marketing or sales

Other requirements

Essential

Be prepared to assist with Hospice fundraising activities

Qualifications

Essential

Level 2 in Maths

Experience

Essential

Experience working with relational datasets, spreadsheets and data visualisation tools Proficient in the cleaning, manipulation of data Ability to extract information from data sets and identify correlations and patterns Ability to write comprehensive reports Ability to use tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs Ability to support colleagues to incorporate insight from your analysis into their work. Ability to monitor data quality and removing corrupt data Ability to plan and prioritise tasks, meet deadlines and ensure the successful execution of data analysis projects Working knowledge of GDPR

Desirable

Previous experience of work in the charity sector Ability to create clear and informative data visualisations that tell compelling stories

Personal

Essential

An analytical mind Be accurate and methodical Integrity, discretion and be able to respect confidentiality

Communication

Essential

Proven interpersonal skills Ability to communicate effectively across a multi-disciplinary team Ability to communicate with key stakeholders to understand data content and business requirements

Desirable

Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members