Business Analyst - E-commerce Contact lens hub

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At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference.

We work for a brighter future, thinking today about the world of tomorrow. ​

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About Vision Direct & Lenstore: 

Vision Direct and Lenstore are the leading contact lens e-commerce platforms in Europe, and as part of EssilorLuxottica, we are on a mission to make quality vision care accessible and convenient for everyone. We are dedicated to delivering exceptional customer experiences and expanding our reach within European markets, particularly in France, Spain, and Italy. As a fast-growing part of EssilorLuxottica, we are scaling new heights in innovation, operational excellence, and customer service. 

Your #FutureInSight with EssilorLuxottica 

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​ 

Join us in redefining the boundaries of what’s possible!​ 

Role Overview:  

 
As a Business Analyst you will be analyzing e-commerce data and KPIs and will work with the E-commerce business managers to ensure that decisions are made and actioned with a data driven perspective. The ideal candidate would need to deliver insights in order to drive improvements into key areas of our online business and monitor the e-commerce metrics in order to transform business data into insightful actions. 

The candidate will also support the team with the ongoing budgeting process which involve planning, forecasting and reviewing the official topline. 

A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with big data from multiple sources, and passionately partners with the e-commerce managers to identify strategic opportunities and deliver results. The candidate should have an inner propensity to answer “why?” questions, excellent analytical abilities, strong technical skills, as well as superior written and verbal communication skills. The candidate should be a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoy working in a fast-paced dynamic and international environment. 

Requirements:  

The ideal candidate in her/his activity should find easy and quick to use insights to rapidly support the business decisions. 

The candidate main responsibilities will be all related to: 

• reporting and analysing data on a daily/weekly basis, creating insightful reports for the team and for the e-commerce top-management (data coming from different sources and tools); 

• performing ad hoc analyses and “data driven deep dives” on topics, issues and business questions to nurture the growth of the online business (sales); 

• analysis and reporting for dedicated scheduled meetings with the top-management and finance team (budgeting, weekly business reviews, monthly business reviews); 

• supporting the e-commerce managers in the budgeting and forecasting processes. 

• teaming up with the e-commerce managers in the analysis of the e-commerce KPIs for the whole site funnel (traffic, UVs, CR, CTR, AOV, AUR, Revenues, Orders…) along product retention metrics. 

• Advanced proficiency in Microsoft Excel (i.e. macros, pivots, power pivots, lookups, VBA) 

• Good knowledge of Adobe Analytics 

• Basic/good knowledge of ContentSquare 

The candidate will report to Vison Direct & Lenstore e-commerce leader 

What We Offer:

• Opportunity to make a meaningful impact at the intersection of healthcare and e-commerce in a fast-growing European market.  

• Competitive compensation package, including bonuses and benefits.  

• Career growth and development within EssilorLuxottica’s global network.  

• A collaborative and innovative work environment in our London office.  

Our Diversity, Equity and Inclusion commitment​

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.