Business Analyst Apprentice

Full Time - Hybrid (time split between Woking, Surrey office and home)

Apprentice salary – 0 - 12 months - Gross £15,000pa / 12 - 24 months - Gross £19,000pa

Our client is part of a group of companies who provide digital communications services and products to organisations across the UK and US. They are leaders in digital communications and provide innovative services for the public sector including 47% of the UK Government, as well as councils, universities and NHS trusts.

They are extremely proud of their culture and working environment. What they do is innovative and transformative and they continually challenge themselves to develop new and better services.

Working at our client means you are part of a fun, inclusive, nurturing, vibrant team of ambitious individuals. You will be a valued member with great career progression opportunities where openness, transparency and fairness are expected of everyone.

Our client strives to always represent the voice of end users to bridge the gap between what end users need and what organisations want. They specialise in Digital Transformation which include user research, digital accessibility, content design and Microsoft 365.

They are committed to offering equal employment opportunity.

Company Benefits:

Hybrid Working
Excellent Office Environment (with pool and table tennis)!
Open and fun culture with awesome company social events
Enhanced Maternity and Paternity Leave
25 days leave raising to 30 with tenure
Rail discount cards
Workplace Pension Scheme
Paid Sick Leave
Mental Health and Wellbeing Support
Employee Growth Plans
Career and Development Training
Free Breakfast, fruit and snacks

Purpose of the Role:

As a Business Analyst Apprentice, you will work as part of the Digital Transformation team learning how to document business problems and user needs. You will also learn how to create solution requirements that align to best practice and present them in a meaningful and logical way to their customers.

You will develop in research and analysis so you can learn to help customers identify their business needs and support the Business Analyst to help design a strategy that helps end users overcome their challenges and deliver quality inclusive experiences through digital services.

During your apprenticeship you will be working towards a level 4 Business Analyst qualification. Success in this role will be measured by accuracy and attention to detail, insightful reporting and gathering meaningful business requirements.

Job Specification:

Support the customer journey and data strategy for each client and work closely with them to achieve this, providing appropriate project management and tracking.
Work with customers to collate, store, analyse and present key data and information.
Gain understanding of the techniques and mastering the art of analysing business processes, systems, and data to drive informed decision-making.
Help the team onboard data for clients.
You will gain and acquire the skills to create reports and document that communicate the analytical information into meaningful business language.
Managing a change combining data, process and people transformational change.
Develop reporting skills and build a suite of analytics reporting.
Develop strong data analyst capabilities and definitions by learning from the wider leadership team.
Continuously learn and develop new analytical and technical skills.

Minimum Required Experience (including personal qualities):

Passionate with a willingness to learn and succeed.
Excellent written, verbal skills.
Excellent attention to detail.
Good listener and empathetic.
Open, flexible and adaptable mindset and able to work in a fast-moving environment.
Qualifications to include either 5 GCSEs (grades 5-9 or equivalent including Mathematics and English).
A level (Qualification grades A-C), or Level 3 Apprenticeship or other equivalent qualifications and experience