Bureau Data Analyst

Commercial Services Group
West Malling
3 weeks ago
Applications closed

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Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Role: Bureau Data Analyst
Salary: £24,740
Location: Hybrid/Kings Hill, Kent

Why Join CSG?

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.

What You’ll Bring:

LASER Energy are looking for a Bureau Data Analyst to join the team.In this role, you will be responsible for delivering insightful data analysis that supports LASER Bureau customers in achieving their energy management and carbon reduction targets. Our Bureau services play a vital role in helping customers understand their utility consumption patterns, emissions, and associated costs.

What You’ll Achieve:
As a Bureau Data Analyst, you will:
• Provide proactive data analysis and tailored reporting to help LASER Bureau customers achieve their energy management and carbon reduction goals.
• Deliver high-quality, bespoke reports and insights using Monitoring & Targeting (M&T) software, Microsoft tools, and industry knowledge.
• Identify data anomalies or unusual usage patterns and provide actionable advice and guidance to customers on resolving these issues.
• Ensure all reporting and data shared with customers meet internal Quality Assurance standards for accuracy and clarity.
• Develop strong working relationships with internal and external stakeholders, including Customer Service Teams, Data Quality Analysts, and suppliers, to ensure smooth and effective service delivery.
• Maintain clear and consistent communication with customers via phone, email, and meetings, offering expert advice and support.
• Contribute to the promotion and continuous improvement of the Bureau service, sharing innovative ideas and best practices across the team.
• Stay up to date with industry regulations, such as Streamlined Energy and Carbon Reporting (SECR), and broader climate change policies to better support customer compliance and goals.

What We Offer:
• 25 days of annual leave, plus bank holidays
• An additional day off for your birthday to celebrate as you wish
• Access to a generous discount scheme, including retail and gym memberships
• Life assurance coverage
• Health cash plan initiative
• Companywide events

What We Require:
• Strong analytical and problem-solving skills with a proactive, detail-oriented mindset
• Excellent communication skills, both written and verbal, with the ability to convey complex data in a clear and engaging way
• Proficiency in Microsoft Office packages, particularly Excel, Word and Outlook
• Proven ability to work collaboratively across teams and develop trusted relationships with stakeholders
• Strong organisational skills and the ability to manage multiple reporting requirements and deadlines
• A desire to grow professionally within the energy industry and contribute to sustainability goals

About LASER Energy

LASER Energy’s mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

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