Our online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge Omnichannel & Online? You'll also be joining us at an exciting time, as we have ambitious plans to drive online growth and create outstanding omnichannel experiences for our customers, as part of the wider transformation of M&S. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that improve experiences of colleagues and customers, join us!

What's in it for you?

Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values. 

Here are some of the benefits we offer that make working for M&S just that little bit more special…

20% Colleague discount on most things from furniture, fashion and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we’re proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes Charity Volunteer Day – A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes

What you'll do

Work closely with partners to fully understand requirements and provide collaborative solutions based on a commercial and analytical understanding. Communicating data analysis and insights via presentations, reports, and dashboards. Present analytical findings in a visually compelling manner, with action-oriented recommendations that answer key business questions Provide analytical expertise to support the delivery of data and digital products, working closely with different teams such as Commercial, Operation, Marketing, Merchandising, Digital Product and Data Science. Act as a data and analytical consultant to help identify opportunity, drive understanding or solutions across the business.

Who you are

Being passionate about analytics and demonstrate a detailed understanding of the customer, their behaviour, characteristics, and relationship with M&S. Ability to communicate complex information clearly and concisely to varying audiences. Exceptional problem solving, analytical and numerical skills. Good knowledge of SQL across big data tables. Experience visualising data and presenting analytics. Knowledge of manipulating and redefining data sets and applying analytical methodologies.

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. 

We’re an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers brilliantly. 

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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