CommBox is an Omnichanel and AI-driven CX platform that empowers businesses to deliver seamless, personalized interactions across multiple touchpoints. Leveraging advanced natural language processing and machine learning, CommBox enables intelligent automation, contextual engagement, and real-time analytics to enhance customer satisfaction and drive business outcomes. With its unified platform approach, CommBox helps organizations optimize their customer journeys, boost agent productivity, and stay ahead of evolving customer expectations in the digital-first landscape.
If you’re looking to take part in the revolution of business automation, advance your career and have a great time while doing it – CommBox is the perfect place for you!
Job Overview:
We are seeking a proactive and results-driven Account Executive with 4-5 years of experience in sales to focus on acquiring new customers. In this role, you will be responsible for identifying and pursuing new business opportunities, building a strong pipeline, and closing deals. Your ability to connect with potential clients and partners and effectively communicate the value of our solutions will be key to your success.
Key Responsibilities:
- Identify and engage with potential customers through various channels indirect through partners and direct, including networking, and referrals.
- Build a Partner/channel strategy, identify and engage with potential business
partners to enhance market reach and close indirect deals.
- Build and maintain strong relationships with key decision-makers and
stakeholders within partner and customer organizations.
- Conduct in-depth market research and analysis to identify emerging trends,
competitor activities, and new growth opportunities.
- Present and conduct online product demonstrations to our customers and partners, addressing their specific needs and positioning our solutions as the ideal choice.
- Collaborate closely with cross-functional teams, including presales, marketing,
product and customer support, to ensure customer satisfaction and seamless
project execution.
- Provide accurate sales forecasts, reports, and market feedback to the
management team.
- Stay up to date with industry trends, and best practices to continually improve
sales performance and contribute to the company's growth.
- Reporting to the VP Sales EMEA
Requirements:
- 4-5 years of experience in sales, preferably with a focus on new business development
- Proven track record of success as a Senior Sales Executive or similar role in
a cloud/on-prem based contact center, SaaS, Omnichannel communication,
- Proven ability to consistently meet or exceed sales targets and drive revenue
growth.
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Strong business acumen and strategic thinking, with the ability to identify and
seize market opportunities.
- Exceptional problem-solving and decision-making skills, with the ability to
navigate complex sales cycles.
- Proactive, self-motivated, and results-driven with a strong work ethic.
- Ability to work independently and collaboratively in a fast-paced, team-
oriented environment.
