Latest Customer Service Jobs

Forward Deployed AI Engineer - Vancouver

As a Forward Deployed AI Engineer, you will lead the development, configuration, and deployment of conversational AI systems for enterprise clients. You'll collaborate closely with clients to understand their requirements, deliver customized solutions, and ensure measurable success and customer satisfaction. This role involves hands-on technical work, client interaction, and continuous optimization of AI-powered customer service solutions.

PolyAI United Kingdom

On-site Permanent

Account Manager

The Senior Account Manager will manage and grow relationships with PolyAI's growth-tier customers across various verticals. Key responsibilities include account retention, revenue growth, strategic planning, and fostering executive-level relationships. The role involves creating bespoke demos, driving product adoption, and ensuring positive renewal outcomes through innovative commercial strategies.

PolyAI London, United Kingdom

On-site Permanent

Senior Data & AI Cloud Architect, AWS Professional Services

This role involves designing and implementing complex, scalable, and secure AWS solutions for customers. You will provide technical guidance, troubleshoot issues, and collaborate with stakeholders to gather requirements and propose effective migration strategies. As a trusted advisor, you will also share knowledge and best practices within the organization.

Amazon London, United Kingdom

On-site Permanent

Senior Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Applied Scientist II, Strategic Account Services (SAS)

This role involves developing and deploying advanced AI and machine learning solutions to enhance seller operations and internal consultancy within Amazon's Strategic Account Services. The scientist will work on large-scale problems using LLMs, reinforcement learning, causal inference, and optimization techniques, translating research into production systems. The position emphasizes technical leadership, cross-team collaboration, and innovation in generative AI and recommendation systems.

Amazon London, United Kingdom

On-site Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will act as a trusted advisor to financial institutions, guiding them in leveraging NVIDIA's advanced AI technologies. Your role involves working on proof-of-concept demonstrations, driving relationships with key technical leads, and collaborating with internal teams to develop comprehensive solutions. You will also contribute to the wider organization by sharing your expertise and delivering hands-on training.

NVIDIA

Remote Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will act as a trusted advisor to financial institutions, guiding them in leveraging NVIDIA's advanced AI technologies. Your responsibilities include working on proof-of-concept demonstrations, driving relationships with key technical leads, and collaborating with internal teams to develop comprehensive solutions. You will also contribute to the wider community through knowledge sharing and hands-on training.

NVIDIA

Remote Permanent

Director, Customer Success - DACH

This role involves building and managing a high-performing Customer Success team in the DACH region, focusing on driving ARR through enterprise clients. Responsibilities include coaching the team, ensuring customer success, and collaborating with cross-functional teams to enhance product adoption and value.

Synthesia London, United Kingdom

Hybrid Permanent

Senior Delivery Consultant - Migrations, Application Migration, Modernization and Management

This role involves leading end-to-end cloud migration projects for enterprise customers, designing secure and scalable AWS solutions, and acting as a technical advisor throughout the cloud adoption journey. The consultant will assess on-premises environments, plan migration waves, and implement best practices in modernization and management. Emphasis is placed on collaboration with stakeholders, risk management, and knowledge sharing through reusable deliverables and mentoring.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent

AI Engineer - TradingHub

The AI Engineer will design and implement a customer-facing AI compiler and interface for financial market analytics using natural language. Responsibilities include building a multi-layered AI agent, integrating AWS Bedrock, and developing frontend components to present AI outputs and user interactions.

eFinancialCareers London, United Kingdom

Hybrid Permanent

Lead Engineer - Workplace Technology & Automation

This role involves leading technical architecture and automation initiatives for workplace technology, focusing on Microsoft 365, Copilot, and AI-driven operational improvements. The engineer will act as an internal consultant, designing scalable solutions, driving automation adoption, and integrating platforms like ServiceNow. It emphasizes hands-on development, agile delivery, and enhancing enterprise workflows through scripting, APIs, and infrastructure-as-code.

dunnhumby London, United Kingdom

Hybrid Permanent

Software Engineer- Platform

This role involves building and maintaining the deployment platform, tooling, and developer experience for dunnhumby's engineering teams. You will work on migrating the retail analytics platform to continuous deployment on Kubernetes, pair with engineers to onboard them onto the new platform, and contribute to platform design discussions.

dunnhumby London, United Kingdom

On-site Permanent

Sr. Applied AI Solutions Architect, Amazon Connect

This role involves guiding enterprise customers in adopting Amazon Connect's AI capabilities, focusing on data readiness, agentic AI implementation, and integration with backend systems. The Solutions Architect designs AI agent workflows, configures retrieval-augmented generation (RAG), and builds serverless integrations to enable intelligent contact center solutions. It emphasizes technical leadership, customer engagement, and translating complex business needs into scalable AI-powered architectures.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent

Software Engineer - AI Automation London- Global Prime Brokerage & Financing Platform

This role involves designing and delivering AI-driven automation solutions to streamline and enhance complex business processes across various workflows. You will collaborate with engineering teams, product managers, and business architects to build scalable automation services and integrate AI/ML capabilities into real business workflows.

eFinancialCareers London, United Kingdom

On-site Permanent

AI Engineer - FDE (Forward Deployed Engineer)

As an AI Engineer - FDE, you will work closely with customers to develop and deploy cutting-edge GenAI solutions, leveraging the latest techniques and tools. You will also collaborate with internal teams to shape strategic priorities and present at industry conferences, serving as a thought leader in the field.

Databricks United Kingdom

Remote Permanent