Latest Customer Service Jobs

Manager, Software Engineering

Lead a software engineering team building and scaling Mastercard's Authentication Decisioning platform, which delivers real-time risk and authentication decisions using AI, business rules, and data enrichment. Focus on operational excellence, secure software development, and cross-team collaboration to support large-scale, high-availability payment authentication systems.

Appcast Enterprise County Wicklow, United Kingdom

Manager, Software Engineering

Lead a software engineering team building and operating Mastercard's Authentication Decisioning platform, a critical component of its global authentication ecosystem. Focus on delivering scalable, secure, and resilient systems using AI, business rules, and real-time decisioning to support digital payments security. Work across engineering, product, and security teams to drive technical strategy, operational excellence, and platform modernization at global scale.

Appcast Enterprise County Meath, United Kingdom

Senior Data Engineer

Designs and maintains scalable data platform components for orchestration, transformation, and infrastructure automation. Collaborates with engineering and data teams to deliver secure, production-ready platform tooling. Focuses on improving data workflows, operational excellence, and platform adoption across cloud environments.

Ocado United Kingdom

IT Technical Support Specialist (Internal Title: COE Specialist)

The role involves monitoring and supporting critical business systems to ensure uninterrupted service for Ocado’s customers and clients. As a technical point of contact, the specialist will manage incidents, resolve system faults, and collaborate with engineering and technology teams to maintain operational efficiency. The position requires hands-on troubleshooting, strong communication, and adherence to processes within a 24x7 shift environment.

Ocado United Kingdom

Senior AI Engineer

This role involves leading the strategy, design, and implementation of advanced AI and ML solutions within a legal firm. Responsibilities include managing a team, directing third-party providers, and ensuring scalable architecture and alignment with best practices. The role also involves maintaining strong relationships with business teams and driving continuous improvement in AI solutions.

A&O Shearman Carrickfergus, County Antrim, United Kingdom

Senior AI Engineer

This role involves leading the strategy, design, and implementation of advanced AI and ML solutions, managing a team of IT professionals, and collaborating with business stakeholders to ensure scalable architecture and alignment with best practices. The Senior AI Engineer will also be responsible for maintaining strong customer relationships, driving technical innovation, and ensuring the successful delivery of AI projects.

A&O Shearman Downpatrick, County Down, United Kingdom

Lead Data Scientist /Deep Learning Practitioner

Lead the development of deep learning models to enhance underwriting capabilities, focusing on non-traditional data and advanced neural networks. Translate R&D into production solutions while mentoring junior scientists and collaborating across functions. Work with time series, text, and multi-modal data using frameworks like PyTorch and TensorFlow.

Capital One Spondon, Derbyshire, United Kingdom

Lead Data Scientist /Deep Learning Practitioner

Lead the development and deployment of deep learning models to enhance credit underwriting, using non-traditional data and advanced neural networks. Translate R&D into production systems while mentoring junior scientists and collaborating with stakeholders. Work across structured and unstructured data, including time series and text, to deliver predictive insights.

Capital One Leicester, Leicestershire, United Kingdom

Data Scientist (Sovereign Territory Surveillance)

The Data Scientist role at SRT Marine Systems involves solving complex maritime and security-based problems using machine learning and data science techniques. You will develop and evaluate models for anomaly detection, track pattern recognition, and behaviour classification, working closely with developers and infrastructure engineers to integrate these models into user-facing features and scalable data pipelines.

SRT Marine Systems PLC Swindon, Wiltshire, United Kingdom £55,000 – £85,000 pa

Senior Cloud Infrastructure and DevOps Solutions Architect

This role involves owning full-solution validation, minimizing time to production, and ensuring Day 2 stability for large-scale GPU clusters. You will work closely with customers, partners, and cross-functional teams to architect, implement, and optimize Kubernetes-based platforms and HPC systems.

NVIDIA

Senior Cloud Infrastructure and DevOps Solutions Architect

This role involves owning full-solution validation, minimizing time to production, and ensuring Day 2 stability for large-scale GPU clusters. You will work closely with customers, partners, and cross-functional teams to architect and implement Kubernetes-based platforms, automate processes, and provide consultative guidance across the entire stack.

NVIDIA

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Director of Platform Management for Simulation, Evaluation & Validation

Leads product vision and strategy for Wayve's simulation, evaluation, and validation platforms used in developing and validating AI-driven autonomous vehicles. Manages cross-functional platform teams, focusing on developer experience, system integration, and safety-critical validation workflows. Emphasizes data-driven KPIs, platform quality, and operational rigor to support high-velocity AI development and real-world deployment.

Wayve United Kingdom US$332,000 – US$415,000 pa

Hybrid Permanent

Senior Data Scientist

The Senior Data Scientist at AJ Bell leads high-value analytical work, transforming complex business questions into actionable insights using Python, SQL, and machine-learning techniques. The role involves close collaboration with stakeholders, ensuring that analysis results in practical business decisions and clear communication of findings.

AJ Bell M53Ee, United Kingdom

Lead Data Scientist

Lead a team of data scientists to design and deliver high-impact, production-grade AI solutions for clients in highly regulated sectors such as finance and professional services. Drive technical direction, lead complex project scoping, and act as a trusted advisor to clients while shaping best practices and mentoring junior staff. Work across the full project lifecycle from feasibility to deployment, balancing innovation, speed, and reliability in real-world applications of machine learning.

Faculty AI London, United Kingdom

Hybrid Permanent

Full Stack Software Engineer

Design and build full-stack AI-powered applications, translating machine learning outputs into production-ready systems. Collaborate with data scientists and product managers to deliver scalable, user-centric solutions for global clients in regulated industries. Focus on robust architecture, cloud deployment, and client-facing technical leadership.

Faculty AI London, United Kingdom

Hybrid Permanent