IT Technical Support Specialist (Internal Title: COE Specialist)
The role involves monitoring and supporting critical business systems to ensure uninterrupted service for Ocado’s customers and clients. As a technical point of contact, the specialist will manage incidents, resolve system faults, and collaborate with engineering and technology teams to maintain operational efficiency. The position requires hands-on troubleshooting, strong communication, and adherence to processes within a 24x7 shift environment.