Latest Customer Service Jobs

Strategic Business Development Representative

This role involves driving strategic initiatives to accelerate company growth, improving lead generation efficiency, and enhancing customer engagement for Tier 1 and Tier 2 accounts. Responsibilities include deep account research, facilitating initial meetings, and coordinating with cross-functional teams to ensure successful customer interactions.

PolyAI United Kingdom £100,000 – £118,000 pa

Remote Permanent

Deployment Strategist

This role involves leading large-scale deployment of voice AI assistants, ensuring technical excellence and client satisfaction. The strategist acts as the primary client contact, driving customer service transformation by analyzing interactions, improving voice experiences, and aligning engineering with business goals. They also guide pre-sales efforts and expand client partnerships through data-driven insights and strategic communication.

PolyAI United Kingdom US$115,000 – US$135,000 pa

Remote Permanent

Applied Scientist, Agentic Automated Reasoning

As an Applied Scientist in the Agentic Automated Reasoning Group, you will work on developing and applying advanced formal methods and automated reasoning techniques to ensure the security and correctness of AWS services. Your responsibilities will include collaborating with customer teams to understand their software, identifying and building verification tools, and exploring generative AI techniques to enhance formalization and testing processes.

Amazon London, United Kingdom

On-site Permanent

Field Service Engineer- Eastern PA

As a Robotics Field Engineer, you will be responsible for deploying, maintaining, and repairing advanced robotic systems for Ocado's customers. You will work closely with various teams to resolve complex issues, mentor colleagues, and travel extensively to customer sites for installations and repairs.

Ocado United Kingdom

Remote Permanent

Field Service Engineer- Southern California Region

As a Field Service Engineer, you will be the primary contact for resolving complex issues with Ocado's advanced robotic systems in the Southern California region. You will mentor colleagues, manage resources, and travel extensively to customer sites for deployments, repairs, and maintenance.

Ocado United Kingdom

Remote Permanent

Enterprise Customer Success Manager

This role involves building and nurturing strong relationships with key stakeholders, conducting discovery to understand business objectives, and ensuring customers realize value from their investment in Synthesia. You will act as a trusted advisor, lead quarterly business reviews, and collaborate with internal teams to ensure seamless onboarding and support.

Synthesia New York City, New York, United States £140,000 – £160,000 pa

Hybrid Permanent

Delivery Consultant - AI, AWS Professional Services

As a Delivery Consultant in AWS Professional Services, you will work closely with customers to design, implement, and manage complex AWS solutions. Your role involves gathering requirements, proposing migration strategies, and providing technical guidance and support throughout the project lifecycle. You will act as a trusted advisor, sharing knowledge and best practices to ensure successful cloud adoption.

Amazon London, United Kingdom

On-site Permanent

Revenue Enablement Manager - Services

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia London, United Kingdom

Hybrid Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will act as a trusted advisor to financial institutions, guiding them in leveraging NVIDIA's advanced AI technologies. Your role involves working on proof-of-concept demonstrations, driving relationships with key technical leads, and collaborating with internal teams to develop comprehensive solutions. You will also contribute to the wider organization by sharing your expertise and delivering hands-on training.

NVIDIA Cambridge, United Kingdom

On-site Permanent

Solution Architect, Financial Services

As a Solution Architect in Financial Services, you will act as a trusted advisor to financial institutions, guiding them in leveraging NVIDIA's advanced AI technologies. Your role involves working on proof-of-concept demonstrations, driving relationships with key technical leads, and collaborating with internal teams to develop comprehensive solutions. You will also contribute to the wider community through knowledge sharing and hands-on training.

NVIDIA

Remote Permanent

Worldwide Specialist Solutions Architect - Analytics, Messaging Services, Data & AI GTM

This role involves guiding EMEA customers in designing and modernizing event-driven and messaging architectures on AWS. You'll provide deep technical expertise on services like Amazon SNS, SQS, and MQ, helping organizations migrate from on-premises brokers to cloud-native solutions. The position emphasizes thought leadership, customer engagement, and influencing AWS product development through real-world feedback.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent

AI & Automation Solutions Consultant

This role involves working closely with customers to identify business challenges and design practical AI and automation solutions using Microsoft technologies. The consultant will lead discovery workshops, develop proof-of-concepts, and implement production-ready workflows that improve efficiency and decision-making. The focus is on real-world implementation of AI, automation, and Modern Workplace solutions within a growing technology team.

Wolviston Management Services Stockton-on-Tees, County Durham, TS21 2EQ, United Kingdom

Hybrid Permanent

Forward Deployed Engineering- Build Manager

As a Forward Deployed Engineering Build Manager, you will partner with ServiceNow's strategic customers to build and deliver intelligent, scalable AI solutions. You'll manage cross-functional teams, drive project execution, and ensure successful delivery of mission-critical AI projects.

ServiceNow Tw184Tw, TW18 4TW, United Kingdom

Permanent Flexible

Forward Deployed Engineering- Build Manager

As a Forward Deployed Engineering Build Manager at ServiceNow, you will partner with strategic customers to build and deliver intelligent, scalable AI solutions. You will manage cross-functional teams, drive project execution, and ensure successful delivery of mission-critical AI projects, transforming complex challenges into reusable patterns.

ServiceNow Se13Qu, SE1 3QU, United Kingdom

Permanent Flexible

Solutions Architect, Solutions Architecture, UK

This role involves working closely with AWS customers in the Travel and Hospitality sector to understand their business and technical challenges, then designing tailored cloud solutions using AWS technologies. The Solutions Architect acts as a trusted advisor, leading architecture reviews, workshops, and technical deep dives while advocating for customer needs internally. The position emphasizes innovation in AI, generative AI, data analytics, and modern cloud architectures, with opportunities to create reference designs and share best practices at scale.

Amazon Talent Acquisition Sw1A2Dx, SW1A 2DX, United Kingdom

Hybrid Permanent