Latest Customer Service Jobs

Economist , Economic Decision Science

This role involves working on complex business problems related to Amazon Retail’s global product assortment. You will develop econometric models and experiments to measure customer and financial impacts, collaborate with interdisciplinary teams, and influence business decisions based on empirical findings.

Amazon London, United Kingdom

On-site Permanent

Senior Software Engineer

As a Senior Software Engineer, you will work on Faculty's ambitious Frontier platform, unifying decision intelligence with AI agents to optimize critical processes in large organizations. You will tackle complex technical challenges, lead best practices, and collaborate with cross-functional teams to integrate and scale the product across various industries, particularly healthcare and life sciences.

Faculty AI London, United Kingdom

Hybrid Permanent

Senior Software Engineer

As a Senior Software Engineer in Faculty AI's Defence team, you will lead backend and edge/IoT engineering, bridge the gap between machine learning research and production-grade software, and mentor fellow engineers. You will work on high-impact, critical projects that provide immediate value to clients in a fast-paced, collaborative environment.

Faculty AI London, United Kingdom

Hybrid Permanent Flexible Clearance Required

Applied Scientist Gen AI - Amazon Advertising, CreativeX

As an Applied Scientist in Amazon Advertising's CreativeX team, you will focus on developing and implementing multi-modal Generative AI methods to create high-quality advertising creatives. Your responsibilities will include building and optimizing ML models, conducting experiments, and collaborating with cross-functional teams to productize your research. You will also contribute to the team's collaborative spirit by mentoring others and publishing your findings.

Amazon London, United Kingdom

On-site Permanent

Solutions Architect

The Solutions Architect role at Synthesia involves leading customer implementations end-to-end, designing architectures that map Synthesia’s capabilities to high-value use cases, and acting as a trusted advisor to technical and business stakeholders. You will partner with Sales on solution scoping, build proofs of concept, and contribute to platform thinking to help scale Synthesia from product to ecosystem.

Synthesia New York City, New York, United States £140,000 – £230,000 pa

Hybrid Permanent

Solutions Consultant

The Solutions Consultant role involves developing and executing training and education strategies to help customers quickly realize value from Synthesia's AI video platform. Key responsibilities include creating engaging content, defining the onboarding process, and collaborating with internal teams to drive product adoption and customer success.

Synthesia Austin, Texas, United States US$70,000 – US$130,000 pa

Hybrid Permanent

Solutions Architect - NVIDIA Cloud Partners and Datacentre Infrastructure

As a Solutions Architect, you will work closely with NVIDIA Cloud Partners and customers to design and implement advanced AI and HPC GPU infrastructure, focusing on datacentre power, cooling, and MEP requirements. You will collaborate with sales teams to secure business opportunities, guide customers through datacentre design, and provide technical expertise to ensure robust and scalable solutions.

NVIDIA Reading, United Kingdom

On-site Permanent

Tech Lead, Autonomy Performance - Robotaxi

This role involves leading the development and improvement of autonomy performance for Wayve's Robotaxi, focusing on metrics, issue detection, and cross-team collaboration. You will work hands-on with data and code to ensure the product meets high standards and is ready for public release, with a unique opportunity to shape the future of autonomous driving systems.

Wayve London, United Kingdom

On-site Permanent

Field CTO

This role involves leading end-to-end deployment of a high-fidelity AI simulation platform into customer environments, particularly in regulated and complex infrastructure settings. The Field CTO acts as both a senior technical advisor to strategic customers and a hands-on leader of regional deployment engineering teams, ensuring technical excellence, compliance, and strong cross-functional coordination. The position blends executive engagement with deep technical oversight, especially around Kubernetes-based platforms, infrastructure-as-code, and enterprise-scale deployments.

PhysicsX North Tyneside, NE29 8EP, United Kingdom

Hybrid Permanent Clearance Required

Solutions Architect

This role involves defining and managing the technical architecture for integrating Wayve’s AI-driven autonomous driving software with automotive OEM vehicle platforms. The Solutions Architect will act as a bridge between internal teams and external partners, clarifying interface boundaries, ownership models, and system-level requirements. The position emphasizes translating complex customer needs into robust, safe, and scalable integration solutions within a cutting-edge embodied AI environment.

Wayve London, United Kingdom

Hybrid Permanent

Machine Learning Engineer

As a Senior Machine Learning Engineer, you will lead the deployment of AI models and engineering surrogates to customer production environments, working closely with Data Scientists, Simulation Engineers, and customers. You will mentor team members, drive technical decisions, and travel to customer sites globally to build practical solutions.

PhysicsX United Kingdom

On-site Permanent