Latest Customer Service Jobs

Maintenance Engineer (Night Shift)

This role involves performing electrical and mechanical maintenance in a highly automated warehouse environment, responding to equipment faults, carrying out planned repairs, and supporting continuous improvement initiatives. The engineer will work with robotics systems and automation hardware, diagnose breakdowns, and maintain operational efficiency. Emphasis is placed on safety, precision, and data-driven problem solving within a 24/7 shift operation.

Ocado United Kingdom

Maintenance Technician

This role involves performing planned and reactive maintenance on automated systems within Ocado’s advanced Customer Fulfilment Centre. The technician will diagnose equipment faults, carry out repairs, update maintenance records, and collaborate on improving mechanical handling equipment performance. Work is conducted in a high-tech environment with robotics, IoT, and automation systems, requiring adherence to safety protocols and shift patterns including work at height.

Ocado London, DA8 1SP, United Kingdom

On-site Permanent

Manager, Software Engineering

Lead a software engineering team building and operating Mastercard's Authentication Decisioning platform, a critical component of its global authentication ecosystem. Focus on delivering scalable, secure, and resilient AI-driven decisioning systems for real-time transaction risk assessment and identity verification at massive scale. Emphasis on technical leadership, operational excellence, and cross-functional collaboration in a high-availability environment.

Appcast Enterprise Bray, United Kingdom

Manager, Software Engineering

Leads a software engineering team building and scaling Mastercard's Authentication Decisioning platform, which uses AI, business rules, and data enrichment to deliver real-time risk decisions at global scale. Focuses on technical delivery, operational excellence, and team development within a high-availability, security-critical environment.

Appcast Enterprise County Kildare, United Kingdom

Sr. Solutions Engineer

This role involves leading technical sales engagements by conducting hands-on proofs-of-concept and evaluations for digital-native companies adopting Databricks' Data Intelligence Platform. The Senior Solutions Engineer will collaborate with engineering and sales teams to demonstrate solutions across data engineering, machine learning, and Generative AI, using real-world data and modern cloud architectures. The position emphasizes technical credibility, customer problem-solving, and rapid validation in high-velocity sales cycles.

Databricks London, United Kingdom

Hybrid Permanent

Principal AI Engineer

The role involves leading AI engineering projects with a focus on high-throughput vision systems using NVIDIA Jetson hardware, multi-modal sensors, and real-time tracking. Responsibilities include AI assurance, edge AI development, and guiding technical strategy across multidisciplinary teams. The position emphasizes research, prototyping, and mentoring within high-stakes AI applications.

Synoptix Stoke Gifford, Gloucestershire, United Kingdom £65,000 – £85,000 pa

Data Engineer

The role involves building and scaling data pipelines for ElevenLabs' Growth team, with a focus on data quality, self-service access, and automation. You'll implement dbt best practices, develop tooling to empower cross-functional teams, and create AI agents to answer data queries. The position emphasizes scalable data infrastructure and collaboration across engineering, revenue operations, and growth functions.

ElevenLabs United Kingdom

Remote Permanent

Lead Data Scientist /Deep Learning Practitioner

Lead the development and deployment of deep learning models to enhance underwriting systems, using non-traditional data sources and advanced neural networks. Work closely with stakeholders to translate R&D into production solutions, while mentoring junior data scientists and shaping technical direction. Focus on time series, NLP, and multi-modal data using PyTorch, TensorFlow, or Transformers.

Capital One Nottingham, Nottinghamshire, United Kingdom

Staff Software Engineer, Inference

This role involves building and maintaining large-scale, compute-agnostic inference systems that power Claude for millions of users and support cutting-edge AI research. The engineer will work across the full stack, optimizing intelligent request routing, fleet orchestration, and performance across diverse AI accelerators in multi-cloud environments. Projects include autoscaling infrastructure, integrating new hardware, and developing production pipelines for model deployment.

Anthropic London, United Kingdom £325,000 – £390,000 pa

Hybrid Permanent

Lead Data Scientist /Deep Learning Practitioner

Lead the development and deployment of deep learning models to enhance underwriting systems, using advanced neural networks on structured and unstructured data. Translate research into production solutions while mentoring team members and collaborating with stakeholders. Work across the full lifecycle from prototyping to scalable implementation in a hybrid office environment.

Capital One Mansfield, Nottinghamshire, United Kingdom

Senior AI Engineer

The role involves leading the strategy, design, and implementation of AI and machine learning solutions across the firm, managing a technical team and external providers. The Senior AI Engineer will develop and deploy scalable AI models, integrate them into existing systems, and collaborate with stakeholders to align technical strategy with business outcomes. Emphasis is placed on innovation, continuous improvement, and maintaining best practices in AI architecture and engineering.

A&O Shearman The Diamond, County Down, United Kingdom

Senior AI Engineer

The Senior AI Engineer will lead the design and implementation of AI and machine learning solutions across the firm, managing both internal teams and external providers. This role involves full lifecycle ownership of AI systems, from model development to deployment and integration, while shaping technical strategy and ensuring alignment with enterprise architecture. The engineer will work closely with business stakeholders to translate AI use cases into scalable, impactful solutions and drive continuous improvement in AI capabilities.

A&O Shearman Ballymena, County Antrim, United Kingdom

Sr. Manager, Field Engineering UAE

Lead and grow a team of pre-sales Solutions Architects and Engineers in the UAE market, driving technical sales excellence and customer engagement. Focus on building strategic partnerships, delivering value-based solutions, and aligning with sales and marketing to strengthen Databricks' market presence. The role involves hands-on leadership in a high-growth environment with an emphasis on data, AI, and cloud technologies.

Databricks London, United Kingdom

Senior High-Performance Storage Engineer

This role involves deploying, managing, and validating high-performance storage infrastructure within AI Factory environments running on Linux. The engineer will act as a technical expert during customer engagements, from planning through implementation, while also contributing to system design, automation, and performance validation. Key responsibilities include troubleshooting, performance optimization, documentation, and providing feedback to internal teams to improve products and workflows.

NVIDIA

Data Scientist

Develop and deploy machine learning models to transform complex defence data into actionable intelligence, working directly with military end users and technical teams. Integrate AI-driven solutions into operational workflows, including agentic automation and data processing pipelines, within a secure, international environment. Support real-world military exercises and decision-making through SitaWare-based AI capabilities.

Adepto Technical Recruitment Ltd Farnborough, Hampshire, GU14 7JT, United Kingdom £45,000 – £60,000 pa