Latest Customer Service Jobs

Data Scientist / Deep Learning Practitioner

Develop and deploy deep learning models to enhance underwriting systems using multi-modal data, including time series and text. Collaborate with product and tech teams to integrate large language models into customer-facing solutions, delivering data-driven insights that support lending decisions and innovation in financial services.

Capital One Tower, Greater London, City And County Of the City Of London, United Kingdom

Hybrid Permanent

Data Scientist / Deep Learning Practitioner

Develop and deploy deep learning models to enhance underwriting and lending decisions, leveraging multi-modal and sequential data. Collaborate with product and tech teams to integrate Large Language Models into customer-facing products. Work in a data-driven, cross-functional environment using Python and modern ML frameworks to deliver actionable insights from complex datasets.

Capital One Leicester, Leicestershire, United Kingdom

Hybrid Permanent

Economist II, GMAC Economics

This role involves designing and executing experiments to measure the impact of ad policies on customer behavior and business outcomes. You will develop causal inference models and collaborate with scientists, engineers, and product teams to deliver measurable business impact.

Amazon London, United Kingdom

On-site Permanent

Applied Scientist II, Alexa for Shopping Science UK

This role involves developing and optimizing large and small language models for Alexa's conversational shopping assistant, focusing on improving response quality through instruction design, retrieval augmentation, and agentic architectures. The scientist will build evaluation frameworks, fine-tune models, and collaborate with engineers to deploy scalable AI solutions that enhance customer shopping experiences. Work spans multimodal understanding, personalization, and low-latency inference in a high-impact, data-rich environment.

Amazon London, United Kingdom

Hybrid Permanent

Head of Analytics

Leads analytics strategy for Ocado's last-mile delivery operations, focusing on turning advanced AI and data capabilities into tangible business improvements. Drives operational efficiency through cross-functional collaboration, stakeholder influence, and data-driven decision-making across routing, fleet management, and delivery performance. Builds and mentors a high-impact analytics team while fostering a culture of experimentation and ensuring AI outputs align with real-world logistics operations.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Junior People Administrator

This role involves providing essential administrative support across various functions, collaborating with People Partners, Recruitment teams, and the Rewards & Benefits team. Responsibilities include case management, maintaining employee records, and liaising with key stakeholders to create an exceptional workplace experience.

Ocado United Kingdom

Hybrid Permanent

Senior Forward Deployed Engineer - Full stack

This role involves leading end-to-end technical solutions for enterprise customers using the Databricks platform, focusing on data engineering, AI integration, and full-stack application development. The engineer will design production-grade systems, guide strategic data transformations, and deeply collaborate with client teams to solve complex data challenges. Emphasis is placed on building reusable architectures and delivering scalable, secure solutions that drive measurable business impact.

Databricks London, United Kingdom

Hybrid Permanent

Deployment Strategist

As a Deployment Strategist, you will act as the 'product manager for the field,' bridging the gap between a customer's business problem and Databricks' technical solution. You will work closely with the C-suite, perform deep discovery, define the MVP, manage the project lifecycle, and ensure successful delivery and adoption of AI solutions.

Databricks London, United Kingdom

On-site Permanent

Senior Networking Solution Test Engineer – AI Cluster Debugging

As a Senior Networking Test Engineer, you will focus on designing and maintaining test environments for large-scale AI clusters using NVLink, Ethernet, and InfiniBand. Your role involves deep debugging of hardware, system software, and AI workloads, collaborating with development teams to resolve complex issues and optimize performance.

NVIDIA Germany

Remote Permanent

Senior Networking Solution Test Engineer – AI Cluster Debugging

As a Senior Networking Test Engineer, you will focus on designing and maintaining test environments for large-scale AI clusters using NVLink, Ethernet, and InfiniBand. Your role involves deep system-level debugging, troubleshooting complex issues, and collaborating with development teams to ensure robust and efficient AI networking solutions.

NVIDIA

Remote Permanent

Senior Data Scientist

This role involves designing and building end-to-end machine learning systems that automatically generate, deploy, and continuously improve custom models for individual customers. You'll work with large-scale behavioural event data to enhance prediction accuracy and directly influence product strategy and technical direction. The position offers significant ownership, operating at the core of the business to solve complex behavioural prediction challenges using modern ML tooling and cloud platforms.

Data Idols London, United Kingdom £85,000 – £95,000 pa

Hybrid Permanent

Lead Data Scientist

As the Lead Data Scientist, you will take ownership of the company's machine learning and predictive modelling capabilities, working closely with experienced founders and industry experts. You will design and build scalable forecasting systems, apply machine learning techniques to large-scale data, and help shape the product strategy and data science best practices.

Data Idols London, United Kingdom £85,000 – £95,000 pa

Hybrid Permanent

Data Engineer

Data Engineer - Salesforce Experience Essential - Central London Hybrid - £50,000 DoE - J13138Join an award-winning Insight, Analytics and Data team comprising specialists across data, technology and analytics disciplines. The team has been recognised with numerous industry awards and...

Datatech Soho, London, United Kingdom

Senior Software Engineer, Inference

The role involves building and maintaining critical systems for serving Claude, a large language model, to millions of users. Responsibilities include optimizing compute efficiency, enabling breakthrough research, and tackling complex distributed systems challenges across multiple cloud platforms and AI accelerators.

Anthropic London, United Kingdom £225,000 – £325,000 pa

Hybrid Permanent

Member of Technical Staff, Applied AI

Member of Technical Staff, Applied AIThe opportunityWe are looking for a Member of Technical Staff with deep expertise in generative modelling to work at the interface between our frontier models and the customers who depend on them. You will join...

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent