Latest Customer Service Jobs

Data Scientist / Deep Learning Practitioner

Develop and deploy deep learning models for credit underwriting, leveraging multi-modal and sequential data. Collaborate with product and tech teams to integrate large language models into customer-facing solutions. Work on high-impact, data-driven initiatives to improve lending decisions and customer experiences using cutting-edge AI techniques.

Capital One Loughborough, Leicestershire, LE11 2QG, United Kingdom

Hybrid Permanent

Data Scientist / Deep Learning Practitioner

This role involves developing proprietary deep learning models to enhance underwriting systems and support the creation of advanced financial products using Large Language Models. The Data Scientist will work with multi-modal data, apply cutting-edge techniques like transformers, and collaborate across tech and product teams to deliver customer-focused solutions. The position emphasizes innovation in machine learning within a collaborative, hybrid-working environment.

Capital One Spondon, Derbyshire, United Kingdom

Hybrid Permanent

EMEA Energy Industry Go-To-Market (GTM) Leader

This role involves leading the go-to-market strategy for Databricks in the energy sector across EMEA. Key responsibilities include setting the AI vision with top energy accounts, driving pipeline growth, and aligning cross-functional teams. The position requires deep industry expertise and a proven track record in strategic consulting and technology commercialization.

Databricks United Kingdom

Hybrid Permanent

AI Data Associate - French, Artificial General Intelligence

The role involves maintaining strict confidentiality, working with various data types (text, speech, image, video), and delivering high-quality labelled data using in-house tools. You will contribute to improving Alexa's performance by evaluating and annotating data, while also supporting operational improvements and team processes.

Amazon London, United Kingdom

On-site Permanent

AI Data Associate with German, Artificial General Intelligence

The role involves maintaining confidentiality, working with various data types (text, speech, image, video), and delivering high-quality labelled data using in-house tools. You will be part of a diverse team focused on improving Alexa’s performance through dialogue evaluation and data annotation.

Amazon London, United Kingdom

On-site Permanent

Strategic Account Executive, UAE

As a Strategic Account Executive, you will manage Databricks' most important customer in the UAE, traveling regularly between London and the UAE. Your role involves developing and executing sales strategies, closing new accounts, and maintaining existing relationships while promoting the value of the Databricks Data Intelligence Platform.

Databricks London, United Kingdom

Hybrid Permanent

Response Squad Agent

This role involves providing frontline technical support to customers, diagnosing and resolving straightforward issues, and triaging more complex cases for escalation. The agent ensures clear, timely communication throughout each query’s lifecycle and maintains accurate records in the support system. Collaboration with internal teams is key to ensuring smooth issue resolution and continuous improvement of support processes.

Luminance London, United Kingdom

Hybrid Permanent

AI Deployment Engineer - Startups

This role involves working closely with startups to optimize their AI systems, identify failure modes, and translate these insights into improvements for OpenAI’s research and products. You will collaborate on complex workflows, design evaluations, and build tools that enhance model behavior and customer value.

OpenAI London, United Kingdom

Hybrid Permanent

Manager, AI Deployment Engineering - Codex

This role involves leading a team of AI Deployment Engineers to help customers integrate Codex into their software development workflows, from experimentation to production. Responsibilities include mentoring engineers, defining deployment strategies, and collaborating with cross-functional teams to ensure successful AI adoption.

OpenAI London, United Kingdom

Hybrid Permanent

Senior Robotics Software Engineer

This role involves developing and optimizing advanced robotic manipulation systems for large-scale grocery automation. You'll work on sensor-driven robotics, integrating machine learning and AI to enhance robot decision-making and error recovery in physical environments. The role emphasizes robust software engineering, cross-functional collaboration, and mentoring within an Agile, production-focused team.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Senior Robotics Research Engineer

This role involves developing advanced sensor-guided robotic manipulation systems for automated grocery fulfillment. The engineer will research, design, and implement real-time control algorithms and work on pre-production systems integrating robotics, AI, and IoT. Collaboration with research projects and production teams ensures innovation transitions smoothly into scalable solutions.

Ocado Welwyn Hatfield, AL8 6TP, United Kingdom

Hybrid Permanent

Legal Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance Cambridge, United Kingdom

Hybrid Permanent

Principal CFD Engineer

This role involves leading the technical direction and delivery of complex multi-physics simulations, working closely with Data Scientists, Machine Learning Engineers, and customers. Responsibilities include building and validating simulation models, integrating experimental data, and optimizing workflows using AI and HPC resources.

PhysicsX North Tyneside, NE29 8EP, United Kingdom £200,000 pa

Hybrid Permanent Clearance Required

Principal BD Strategist - Aerospace & Defense

This role involves leading business development and delivery for AI-driven engineering simulation software within the Aerospace & Defense sector. The Principal BD Strategist will identify opportunities, shape go-to-market strategy, lead technical proposals, and manage enterprise customer engagements from discovery through execution. They will also translate customer needs into product feedback and represent the company at industry events, bridging commercial and technical domains to drive adoption and long-term partnerships.

PhysicsX North Tyneside, NE29 8EP, United Kingdom US$175,000 – US$250,000 pa

Hybrid Permanent Clearance Required

Full Stack Software Developer

As a Full Stack Software Developer, you will lead the development and delivery of customer-facing bot experiences, ensuring they are performant and intuitive. You will manage the product backlog, translate requirements into technical tasks, and provide technical leadership, while collaborating with cross-functional teams to maintain consistency across the company's bot ecosystem.

Reed Guildford, United Kingdom £50,000 – £60,000 pa

On-site Permanent