Latest Customer Service Jobs

Customer Success Manager

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Senior Customer Solutions Engineer

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Drug Delivery Business Developer

This role involves driving business development in the drug delivery sector by building strategic relationships with pharmaceutical and biotech clients. The individual will collaborate with technical teams to shape and sell innovative medical device development projects, from concept to production, focusing on inhalers, injectors, and connected delivery systems. The position requires a strong grasp of technical and commercial challenges in global drug delivery markets.

Cambridge Consultants United Kingdom

On-site Permanent

Staff Software Engineer - Machine Learning

This role involves leading the technical strategy for machine learning and AI across multiple teams in a large financial organisation. The engineer will drive MLOps standards, guide architectural decisions, and mentor other engineers while working on scalable, customer-facing AI systems. Collaboration with data science, product, and platform teams is central, with a focus on Gen AI, responsible AI, and enterprise-wide technical alignment.

Capital One Ec1Y8Af, United Kingdom

Maintenance Engineer

The Maintenance Engineer at Ocado’s Customer Fulfillment Center ensures the reliable operation of highly automated robotics and material handling systems through planned and reactive maintenance. This role involves diagnosing and repairing mechanical and electrical faults, performing inspections, and contributing to continuous improvement initiatives. The position requires hands-on technical skills, data analysis for performance optimization, and adherence to safety standards in a fast-paced, automated warehouse environment.

Ocado United Kingdom

On-site Permanent Shift-work

Maintenance Engineer

A Maintenance Engineer at Ocado supports the operation of a highly automated Customer Fulfillment Center by performing electrical and mechanical maintenance, diagnosing equipment faults, and carrying out repairs. The role involves working with advanced robotics and automation systems, maintaining accurate records, and contributing to continuous improvement initiatives. Candidates must be comfortable working at height and on a flexible shift pattern in a 24/7 environment.

Ocado United Kingdom

On-site Permanent Shift-work

Sr. Manager, AI Forward Deployed Engineering (AI-FDE)

Leads and scales the EMEA AI Forward Deployed Engineering team at Databricks, driving customer AI/ML transformations through technical advisory, strategic engagement, and delivery of production-grade GenAI applications. Builds high-performing teams, shapes product direction via customer insights, and develops scalable service practices in collaboration with Product, Research, and Sales. Focuses on executive stakeholder alignment and reusable solutions for enterprise clients across the region.

Databricks London, United Kingdom

Senior Manager, AI Forward Deployed Engineering - London

This role involves leading and scaling a team of AI/ML professionals, developing executive relationships with key EMEA customers, and driving strategic initiatives. The role requires deep technical expertise in ML, GenAI, and data science, as well as experience in managing and growing high-performing teams.

Databricks London, United Kingdom

Full Stack Python Developer

Full Stack Python DeveloperSalary: £60,000 to £80,000Location: West LondonWorking arrangement: Predominantly office and customer-site based, with some remote working availableEmployment: Permanent, full-timeMFK Recruitment is recruiting a Full Stack Python Developer for an innovative UK technology company developing advanced Artificial Intelligence...

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £60,000 – £80,000 pa

AI Engineer - SC Cleared

As an AI Engineer, you'll work on complex Defence projects, from early-stage research and POCs to fully engineered AI solutions. You'll apply ML/AI techniques to solve challenging problems, develop robust software, and collaborate with a team of experienced engineers.

Searchability NS&D Newcastle upon Tyne, United Kingdom £70,000 – £120,000 pa

Manager, Software Engineering

Leads a software engineering team building and scaling Mastercard's Authentication Decisioning platform, which delivers real-time risk and authentication decisions using AI, rules engines, and data enrichment. Focuses on operational excellence, secure development practices, and modernisation of a high-availability system within a global payments ecosystem.

Appcast Enterprise Dublin, Alba / Scotland, IV17 0YF, United Kingdom

Manager, Software Engineering

Leads a software engineering team building and scaling Mastercard's Authentication Decisioning platform, which delivers real-time risk and authentication decisions using AI, business rules, and data enrichment. Focuses on operational excellence, secure software development, and cross-team collaboration to support large-scale, high-availability payment authentication systems.

Appcast Enterprise Ashbourne, United Kingdom

Vice President, Data Science

Leads the design and implementation of high-rigor machine learning and analytical systems across a regulated financial services environment. Focuses on production-grade models for anomaly detection, forecasting, and behavioral signals, ensuring reliability, explainability, and regulatory compliance. Works closely with engineering and product teams to drive models from concept to operation and provides technical leadership in complex, data-intensive scenarios.

eFinancialCareers London, United Kingdom

Hybrid Permanent

Data Scientist

This role involves designing and developing customer-focused data science solutions, taking models from problem definition to deployment and monitoring. You will work closely with stakeholders to translate business questions into robust modelling approaches and partner with engineers and analysts to productionise models.

Harnham - Data and Analytics Recruitment Merseyside, United Kingdom £40,000 – £48,000 pa

Hybrid Permanent

Applied AI Architect, Education

This role involves serving as the senior technical advisor for education-sector clients, guiding them from AI exploration to production adoption. The Applied AI Architect designs secure, scalable solutions using OpenAI’s models, aligns technical strategies with institutional goals, and leads cross-functional teams to deliver measurable impact in teaching, research, and operations. The role requires deep technical expertise, stakeholder engagement across academic and administrative domains, and a strong commitment to responsible AI deployment.

OpenAI London, United Kingdom

Hybrid Permanent