Latest Customer Service Jobs

Forward Deployed AI Engineer (Must be based in Toronto, Canada)

As a Forward Deployed AI Engineer, you will work closely with enterprise clients to deploy and optimize voice AI solutions, ensuring successful implementation and client satisfaction. Your role involves hands-on development, understanding the product's capabilities, and creatively addressing platform constraints to deliver custom solutions.

PolyAI United Kingdom £120,000 – £170,000 pa

On-site Permanent

Senior Full Stack Engineer (Must be based in UK)

As a Senior Full Stack Engineer, you will design and implement end-to-end features for PolyAI's conversational intelligence platform, focusing on LLM-powered evaluation tools, data pipelines, and real-time dashboards. You will work closely with cross-functional teams to deliver high-quality, scalable solutions that enhance customer service automation and satisfaction.

PolyAI London, United Kingdom

On-site Permanent

Senior Solutions Architect - Retail & Consumer Goods (UK&I), AGS UKI Retail Consumer Goods

This role involves guiding major Retail and Consumer Goods organisations through cloud transformation, with a focus on emerging Agentic Commerce powered by AI agents for shopping and transactions. The Senior Solutions Architect will lead technical strategy, design cloud-native architectures across AI, data, and serverless systems, and act as a trusted advisor to C-suite leaders, turning innovative concepts into scalable, real-world solutions on AWS.

Amazon Manchester, United Kingdom

Hybrid Permanent

Health and Safety Advisor

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Health & Safety Advisor to join a global financial services account team based in London.About the Role:The role is...

CBRE Enterprise EMEA London, United Kingdom

Product Associate

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Software Engineer

As a Software Engineer, you will work on developing and maintaining software for Nordson's Automated X-ray Metrology systems, focusing on image analysis and motion control. You will collaborate closely with cross-functional teams, document software designs, and support field issues, while staying up-to-date with the latest software techniques.

Nordson Colchester, Essex, United Kingdom

Hybrid Permanent

Digital Designer (mid-level)

As a Mid-weight Designer, you will lead the creation of corporate video templates and bespoke visual storytelling for Synthesia's customers. You will work closely with cross-functional teams, manage projects from concept to delivery, and stay updated with industry trends to deliver high-quality, innovative designs.

Synthesia Austin, Texas, United States

Hybrid Permanent

Digital Designer

This role involves leading end-to-end project execution, developing visually striking projects, and maintaining brand identity for enterprise customers. The designer will work closely with cross-functional teams to create corporate templates and bespoke visual storytelling, contributing to Synthesia's mission of empowering businesses to create video content without traditional equipment.

Synthesia London, United Kingdom

Remote Permanent

Customer Director - Professional Services

The Customer Director will lead AI transformation programmes for professional services firms, building long-term relationships with C-suite leaders and driving high-value growth. The role involves shaping go-to-market strategies, delivering strategic advice, and managing multidisciplinary teams to ensure successful project delivery and industry leadership.

Faculty London, United Kingdom

On-site Permanent

Data Engineer

This Data Engineer role involves building and maintaining data models, reporting frameworks, and analytics solutions to support product performance and decision-making. You'll work across teams to integrate data from multiple sources, develop dashboards, and ensure data quality and governance. The role focuses on delivering actionable insights from customer journey data to improve user outcomes and business efficiency.

Intec Select E151De, E15 1DE, United Kingdom £30,000 – £34,000 pa

Hybrid Permanent Clearance Required

Engineering Team Manager- Night Shift

The Engineering Team Manager will oversee night shift operations at a Customer Fulfillment Center, ensuring the safe and efficient operation of automated systems. Key responsibilities include leading safety meetings, managing KPIs, training and developing the engineering team, and collaborating with other departments to optimize facility performance.

Ocado United Kingdom

On-site Permanent Shift-work

Engineering Team Manager

The Engineering Team Manager will oversee engineering shift activities in a 24/7 Customer Fulfillment Center, focusing on safety, performance, and team development. Key responsibilities include leading safety meetings, managing KPIs, and collaborating with other teams to optimize operations and maintain high uptime.

Ocado United Kingdom

On-site Permanent Shift-work

Software Development Engineer, Amazon Ads CreativeX

This role involves building and maintaining advertising products that help brands engage Amazon's global customer base. Engineers will work across the full development lifecycle, using modern technologies like React, TypeScript, and Kotlin to create scalable, customer-focused solutions powered by AI and machine learning. The position emphasizes technical ownership, cross-functional collaboration, and continuous iteration to improve product performance and reliability.

Amazon Edinburgh, Alba / Scotland, United Kingdom

On-site Permanent

Staff Machine Learning Engineer

This role involves leading the development and deployment of production-grade machine learning systems, with a focus on large language models and scalable infrastructure. You'll bridge research and engineering by building robust data pipelines, optimising model performance, and mentoring engineers. The position emphasizes hands-on technical leadership in a remote-first, AI-driven environment.

Hexwired Recruitment Limited United Kingdom £160,000 – £200,000 pa

Remote Permanent

Senior AI Agent Engineer - Moveworks | Customer Deployment

This role involves designing and deploying custom AI agent solutions on the Moveworks ServiceNow platform for enterprise customers, from initial vision through to implementation and optimization. The engineer acts as a technical advisor, translating complex business challenges into scalable AI-driven workflows while integrating with existing enterprise systems. Success requires building reusable, high-impact solutions and feeding customer insights back into product development.

ServiceNow Tw184Tw, TW18 4TW, United Kingdom

Hybrid Permanent