Latest Customer Service Jobs

Forward Deployed Engineer, Agentic Platform (UK/Europe)

This role involves working closely with enterprise customers to design, build, and deploy AI-powered agents that solve complex business problems. You will lead the development of agentic workflows using LLMs, ensuring reliability, security, and performance, while also contributing to the North AI workspace platform.

Cohere London, United Kingdom

Hybrid Permanent

Senior Research Scientist, Model Evaluation

This role involves creating new evaluation benchmarks for large language models (LLMs), working with cross-functional teams to refine evaluation methods, and building scalable tools to measure model performance. The focus is on advancing the state-of-the-art in LLM evaluation and ensuring rigorous, repeatable assessments.

Cohere London, United Kingdom

Hybrid Permanent

Senior Solutions Architect – Large Scale Neural Networks Inference

Lead technical strategy for large-scale AI inference deployments across EMEA, working closely with frontier AI labs and enterprises. Architect and optimize high-performance inference pipelines using NVIDIA's stack, including TensorRT-LLm, vLLM, and Dynamo, while translating real-world deployment challenges into product improvements. Drive end-to-end engagements from proof of concept to production at scale, focusing on efficiency, latency, and GPU utilization.

NVIDIA PLN 292,500 – PLN 650,000 pa

Senior Solutions Architect – Large Scale Neural Networks Inference

This role involves leading AI inference strategy for EMEA customers, guiding them from proof of concept to production-scale deployment of large neural networks. The candidate will architect high-performance inference pipelines using NVIDIA's latest technologies, optimize for latency, efficiency, and cost, and translate real-world deployment challenges into product improvements for NVIDIA's inference stack. The position requires deep technical expertise in transformer models, GPU optimization, and close collaboration with both internal teams and external AI labs.

NVIDIA PLN 292,500 – PLN 650,000 pa

Head of Analytics

Leads the analytics strategy for Ocado's Last Mile delivery operations, focusing on turning advanced AI and data capabilities into operational improvements. Drives cross-functional initiatives to optimize delivery routing, fleet management, and slot efficiency while building and mentoring a high-impact analytics team. Champions data-driven decision-making and experimentation across a complex stakeholder environment.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance London, United Kingdom

Hybrid Permanent

Forward Deployed Engineering - Senior Architect

This role involves leading the design and implementation of end-to-end data and AI solutions for enterprise customers using the Databricks platform. The Senior Architect will work hands-on to build production-grade systems, integrate ML/AI models, and deliver scalable data architectures while collaborating closely with technical and business stakeholders. The role emphasizes customer immersion, reusable asset development, and influencing product strategy through real-world deployment insights.

Databricks London, United Kingdom

Hybrid Permanent

Senior Solutions Engineer (Manufacturing, Automotive, Defence)

The role involves leading technical engagements with customers, designing solutions, and delivering platform demonstrations for data engineering, analytics, and machine learning workloads. You will work closely with the Account Executive to expand Databricks platform usage and contribute to the broader technical community.

Databricks London, United Kingdom

Legal Implementation Specialist

The role involves onboarding and implementing Luminance's AI technology for enterprise legal teams across a global client base. You will work closely with customers and Customer Success Managers to ensure smooth integration into existing contract management workflows. The position requires a strong understanding of legal processes and the ability to guide clients through technical implementation in diverse jurisdictions.

Luminance London, United Kingdom

Hybrid Permanent

Deployment Strategist - Aerospace & Defense

This role involves leading business development and delivery for an AI-driven engineering simulation platform within the aerospace and defense sector. The individual will identify and close opportunities, manage strategic customer relationships, lead technical delivery projects, and translate field insights into product improvements. It combines technical depth in engineering simulation with commercial leadership and cross-functional execution in a high-impact, deep-tech environment.

PhysicsX United Kingdom US$175,000 – US$250,000 pa

Developer Experience Engineer

This role focuses on enhancing the developer experience for ElevenLabs' AI platforms by building and maintaining open-source SDKs, improving API design, and creating developer tooling. The engineer will act as 'customer zero' for new products, contribute to technical content, and support developer adoption through hands-on engineering and community engagement. The position emphasizes full-stack development, API craftsmanship, and active participation in the open-source and developer conference ecosystem.

ElevenLabs London, United Kingdom

Remote Permanent

Data Scientist - AI Safety

This role involves building and managing datasets and evaluation systems for AI safety, translating policy into data criteria, and creating scalable processes for model assessment. The candidate will work hands-on with real-world data, design labelling workflows, and develop Python/SQL pipelines to support training and monitoring of AI models in production. Collaboration with safety researchers, engineers, and policy teams is central to the role.

ElevenLabs London, United Kingdom

Hybrid Permanent

Machine Learning Engineer

This role involves designing, building, and deploying advanced machine learning models to solve complex operational challenges in real-world environments. You will work closely with a high-calibre founding team, industrial data, and customer environments to take machine learning systems from early validation through to scalable deployment.

Platform Recruitment London, United Kingdom £60,000 – £70,000 pa

On-site Permanent

Business Development Researcher

A Business Development Researcher is needed to gather and analyze market data, maintain CRM records, and identify new commercial opportunities. The role involves using AI tools and research technologies to support sales and marketing teams with actionable insights. Focus is on data accuracy, market intelligence, and process improvement within a growing business development function.

Hawk 3 Talent Solutions Kelleythorpe, East Riding Of Yorkshire, YO25 9DW, United Kingdom £30,000 – £35,000 pa

AI Engineer

This role involves leading the technical delivery of AI, Machine Learning, and Algorithmic projects for Defence and Security customers. You will act as a technical lead, provide oversight, and work directly with clients to define requirements and deliver innovative solutions. The position offers opportunities for technical leadership and business development.

Meritus Cambridge, Cambridgeshire, United Kingdom £50,000 – £90,000 pa