Latest Customer Service Jobs

Member of Technical Staff, Pre-Training Data

This role involves developing and optimizing the data pipeline for Cohere's advanced language models. Responsibilities include conducting data ablations, experimenting with data mixtures, and collaborating with cross-functional teams to enhance model performance and efficiency.

Cohere London, United Kingdom

Remote Permanent

Member of Technical Staff, Integration/RL Team (Research Engineer)

This role involves developing and scaling machine learning algorithms and infrastructure for large-scale, distributed reinforcement learning. You will design and implement high-performance software, optimize post-training algorithms, and collaborate with engineering and scientific teams to enhance the quality of the post-training codebase.

Cohere London, United Kingdom

Remote Permanent

Forward Deployed Engineer - London (Spanish-speaking)

This role involves leading end-to-end technical deployments of cutting-edge AI models for strategic customers, from prototyping to production. The engineer will build full-stack systems, deeply integrate with customer teams, and translate field feedback into product and model improvements. Success is measured by real-world adoption and measurable impact on customer workflows.

OpenAI London, United Kingdom

Permanent

Applied AI Engineer

Design and deploy production AI systems for enterprise clients, guiding them from concept to scalable implementation. Work across the full technical stack to solve complex integration, reliability, and governance challenges while ensuring safety and measurable business impact. Translate real-world deployment experience into reusable tools and product improvements.

OpenAI United Kingdom

Hybrid Permanent

Senior MLOps Engineer

Develop and maintain MLOps infrastructure to productionise advanced AI and computer vision models, from distributed training to deployment on cloud and GPU-accelerated edge devices. Work closely with research and engineering teams to build scalable CI/CD pipelines, model registries, and monitoring systems. Operate in high-assurance environments with exposure to defence and security applications.

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £75,000 – £100,000 pa

Hybrid Permanent Clearance Required

Engineer

Engineer will serve as the primary technical contact for resolving critical issues at Ocado’s largest Customer Fulfilment Centre in Erith, ensuring smooth 24/7 operations through proactive maintenance and improvement of advanced automation systems including conveyor networks, lifts, and cranes. The role involves working across shifts in a high-performance, safety-critical environment with cutting-edge robotics, cloud, and IoT technologies.

Ocado London, DA8 1SP, United Kingdom

On-site Permanent

EMEA Energy Industry Go-To-Market (GTM) Leader

Lead the go-to-market strategy for Databricks' Energy industry vertical across EMEA, engaging C-suite executives and shaping AI-driven transformation in energy sectors including oil and gas, utilities, and renewables. Drive pipeline growth, align cross-functional teams, and establish Databricks as a strategic platform through thought leadership and market analysis. Work closely with sales, product, and engineering to convert industry insights into commercial outcomes.

Databricks United Kingdom

Hybrid Permanent

Response Squad Agent

Act as the first point of contact for technical support queries, diagnosing and resolving straightforward issues while triaging more complex cases to the appropriate teams. Maintain clear, timely communication with customers and ensure accurate logging of all incidents and resolutions. Collaborate with internal teams to improve support processes and ensure smooth escalations.

Luminance London, United Kingdom

Hybrid Permanent

Senior Solutions Architect – Large Scale Neural Networks Inference

Lead technical engagements with AI-native enterprises and research labs across EMEA to define and optimize large-scale neural network inference solutions. Architect high-performance inference pipelines using NVIDIA's stack, identify system-level bottlenecks in latency, efficiency, and cost, and translate real-world deployment challenges into product improvements. Work closely with customers from proof of concept through production deployment, focusing on scalable AI infrastructure built on GPUs and optimized inference frameworks.

NVIDIA PLN 292,500 – PLN 650,000 pa

Senior Solutions Architect – Large Scale Neural Networks Inference

This role involves leading the technical strategy for AI inference solutions across EMEA, working closely with AI-native customers and frontier labs. The Senior Solutions Architect will design and optimize high-performance inference pipelines using NVIDIA's latest technologies, addressing challenges in latency, efficiency, and scalability. Key responsibilities include translating customer deployment insights into product feedback and driving the evolution of NVIDIA’s inference stack.

NVIDIA PLN 292,500 – PLN 650,000 pa

Data Scientist

This role involves developing and maintaining machine learning models for logistics and supply chain optimisation within Ocado’s advanced automated grocery fulfilment system. The Data Scientist will work on demand forecasting, drive-time predictions, and supplier reliability, using deep learning and time-series techniques. They will build scalable data pipelines, deploy production models, and collaborate with engineering and product teams to enhance operational efficiency for global partners.

Ocado London, United Kingdom

Legal Subject Matter Expert

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc....

Luminance Cambridge, United Kingdom

Hybrid Permanent

Delivery Engineer - Aerospace & Defense

Lead business development and delivery for AI-driven simulation software within aerospace and defense clients. Drive technical scoping, manage cross-functional teams, and shape product evolution based on customer feedback. Engage with senior engineering leaders and represent the company at industry events, balancing strategic relationships with hands-on project execution.

PhysicsX England US$175,000 – US$250,000 pa

Hybrid Permanent Clearance Required

Principal Solutions Engineer - Aerospace & Defense

Lead business development and technical delivery for AI-driven simulation solutions in aerospace and defense, engaging senior engineering leaders to identify opportunities, shape go-to-market strategy, and drive customer adoption. Own end-to-end customer outcomes, from proposal scoping to project execution, while feeding product insights back to the engineering team. Maintain a visible presence in the A&D community through events and strategic account management.

PhysicsX England US$175,000 – US$250,000 pa

Senior Forward Deployed Engineering - Architect

This role involves designing and building production-grade data and AI systems on the Databricks platform in close collaboration with enterprise customers. Forward Deployed Engineers lead technical architecture, implement end-to-end solutions combining data pipelines and ML/AI models, and ensure integration with client systems. The role emphasizes customer immersion, reusable asset development, and translating complex technical challenges into scalable, secure solutions.

Databricks London, United Kingdom

Hybrid Permanent