Latest Customer Service Jobs

Principal Planning Integration, Fleet Demand, EU Fleet Supply Chain

This role involves re-engineering Amazon's automated Fleet Requirement Planning (FRP) model to improve forecasting accuracy and scalability across Europe. The Principal Planner will develop a digital twin for scenario analysis, integrate new supply channels and vehicle types, and transition planning to a modern dashboard interface. Key responsibilities include leading EV integration, supporting capital investment decisions, and aligning fleet demand with long-term operational constraints in collaboration with finance and stakeholder teams.

Amazon London, United Kingdom

Hybrid Permanent

Product Manager Technical, Payments International Expansion

This role involves leading the development and launch of local payment methods for Amazon's global marketplaces, using AI and data-driven insights to create innovative payment solutions. You will collaborate with cross-functional teams, fintechs, and financial institutions to deliver high-quality payment experiences and continuously improve the product based on customer feedback.

Amazon London, United Kingdom

On-site Permanent

Lead Data Scientist Model Developer / Deep Learning Practitioner

This role involves leading the development of advanced deep learning models to enhance underwriting capabilities, working with non-traditional datasets, and collaborating with business stakeholders to drive initiatives from R&D to production. The focus is on building sophisticated neural networks and transforming raw data into actionable insights.

Capital One De217Fg, United Kingdom

Hybrid Permanent

Lead Data Scientist Model Developer / Deep Learning Practitioner

This role involves leading the development of advanced deep learning models to enhance underwriting capabilities, working with non-traditional datasets, and collaborating with business stakeholders to drive initiatives from prototypes to production. The team focuses on using sophisticated neural networks and modern ML frameworks to generate high-impact customer insights.

Capital One Le113Hl, LE11 3HL, United Kingdom

Hybrid Permanent

Senior Backend Engineer

This role involves designing and maintaining large-scale, distributed backend systems for Ocado's in-store order fulfilment platform, leveraging Java or Scala in a cloud environment. The engineer will lead technical initiatives, integrate AI tools into development workflows, and contribute to architectural decisions while supporting agile processes and mentoring team members. The position operates in a hybrid model in Sofia, serving a global network of over 1,000 stores.

Ocado United Kingdom

Hybrid Permanent

Senior Scala Engineer

Senior Backend Engineer (Scala/Java) | Mobile Fulfilment | Hybrid Working | SofiaWho are WeThe Mobile Fulfilment Systems department atOcado is at the forefront of developing cutting-edge automation solutions for both in-store and warehouse online order fulfilment. We leverage distributed backend...

Ocado United Kingdom

Senior Developer - Python (Or Golang)

As a Senior Developer, you will design, build, and scale an AI Operations platform for Sky and NBCUniversal, focusing on alert ingestion, correlation, and intelligent automation. You will work on full-stack development, cloud-native systems on AWS, and collaborate with global teams to ensure high-scale streaming and live service reliability.

Sky Tw75Qd, TW7 5QD, United Kingdom

Hybrid Permanent

Associate

As an Associate, you will work closely with financial services stakeholders to scope, build, and deliver impactful AI projects. Your responsibilities include managing work streams, conducting open-source analysis, translating operational requirements into user stories, and collaborating with technical teams to ensure successful project delivery and client satisfaction.

Faculty AI London, United Kingdom

Hybrid Permanent

Lead Machine Learning Engineer

As a Lead Machine Learning Engineer, you will set the technical direction for complex AI projects, design and implement scalable ML systems, and guide architectural decisions. You will lead a team of engineers, mentor junior members, and drive innovation by developing shared resources and libraries. This role involves working on high-impact projects across various industries, ensuring technical excellence and safe deployment.

Faculty AI London, United Kingdom

Hybrid Permanent

Tech Lead Assist - Robotaxi

This role involves defining the end-to-end architecture for remote assistance in Wayve's robotaxi program, ensuring real-time human operator support while balancing latency, reliability, and safety. You will lead cross-team execution, set technical direction, and establish quality standards for safety-critical operations.

Wayve London, United Kingdom

Remote Permanent

Senior Product Manager, Biometrics Fraud

The Senior Product Manager, Biometrics Fraud will lead the development and execution of biometric fraud detection solutions within the identity verification platform. This role involves staying ahead of evolving fraud patterns, collaborating with cross-functional teams, and ensuring the product meets customer needs and regulatory requirements.

Entrust London, United Kingdom

Hybrid Permanent

Software Engineer (Product, AI Portal)

This role involves building and operating a SaaS platform that connects Wayve’s AI technology with automotive partners. You'll develop full-stack features, manage integrations, improve system reliability, and directly support production systems in a high-ownership environment. The work spans backend services, APIs, cloud infrastructure, and customer-facing interfaces, with a focus on delivering a robust, observable, and scalable platform.

Wayve London, United Kingdom

Hybrid Permanent

Privacy Specialist

Join us at EntrustAt Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.Get...

Entrust London, United Kingdom

Delivery Program Manager

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.As AI continues to shape...

Synthesia United Kingdom

Hybrid Permanent

Senior Specialist Solutions Engineer (AI/ML)

As a Senior Specialist Solutions Engineer, you will guide customers in architecting production-grade ML applications on Databricks, provide advanced technical support, and serve as a trusted advisor for GenAI solutions. You will also drive community growth through thought leadership activities and mentorship.

Databricks London, United Kingdom

On-site Permanent