Latest Customer Service Jobs

Forward Deployed Engineer, Agentic Platform (UK Public Sector)

Design, build, and deploy production-grade LLM-powered agentic workflows for enterprise clients in high-regulation sectors. Translate ambiguous business problems into secure, reliable AI agents integrated with tools, APIs, and sensitive data sources. Contribute to North, Cohere’s AI workspace platform, across the full product lifecycle while shaping cross-customer frameworks and ensuring auditability, safety, and performance.

Cohere United Kingdom

Remote Permanent

Member of Technical Staff, Training Infra Engineer

This role involves designing and writing high-performance software for training AI models, improving training infrastructure, and collaborating with top researchers. You will work on state-of-the-art models and contribute to both engineering and research efforts.

Cohere London, United Kingdom

Remote Permanent

Machine Learning Engineer - Spiking Neural Networks

Develop an engineering-grade spiking neural network engine for machine vision applications in defence and security contexts. Translate advanced research into robust production software using C++ and machine vision techniques. Collaborate with researchers and engineers on SNNs, CNNs, and Transformers, with integration into operational systems.

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £75,000 – £100,000 pa

Hybrid Permanent Clearance Required

Senior 3D Artist - Unreal Engine / Synthetic Data

Create high-fidelity 3D environments and digital assets in Unreal Engine to generate synthetic data for training AI and machine vision systems. Work within a multidisciplinary team to build realistic, real-time simulations of terrain, vehicles, and infrastructure, optimised for performance and accuracy. Focus on technical precision, automation, and integration with AI pipelines for defence and security applications.

MFK Recruitment Brentford, London, TW8 9DE, United Kingdom £45,000 – £60,000 pa

Applied AI Engineer, Quants

This role involves working directly with quantitative investment and trading firms to apply OpenAI’s models and Codex to their research and development workflows. Responsibilities include identifying valuable opportunities, building and deploying AI systems, and guiding technical decisions to ensure production readiness and sustained adoption.

OpenAI London, United Kingdom

Hybrid Permanent

Forward Deployed Engineer - London (Spanish-speaking)

This role involves leading end-to-end technical deployments of cutting-edge AI models for strategic customers, from prototyping to production. The engineer will build full-stack systems, deeply integrate with customer teams, and translate field feedback into product and model improvements. Success is measured by real-world adoption and measurable impact on customer workflows.

OpenAI London, United Kingdom

Permanent

Sr. Solutions Architect

This role involves working closely with Databricks' largest and most complex customers to design and implement data solutions on the Databricks Lakehouse platform. The candidate will lead technical engagements, develop customer-specific strategies, and act as a trusted advisor during the sales and adoption process. Activities include leading proofs-of-concept, delivering technical workshops, and collaborating with cross-functional teams to drive platform adoption across diverse industries.

Databricks London, United Kingdom

Director of Tax

Lead and transform Ocado Group’s global tax function by driving AI, automation, and intelligent data workflows across compliance, reporting, and strategic advisory. Spearhead digital innovation in tax technology while managing international tax risk, transfer pricing, and relationships with HMRC and global authorities. Foster a future-ready, high-performing team in a tech-forward retail automation environment.

Ocado Welwyn Hatfield, United Kingdom

Hybrid Permanent

Engineer

This role involves maintaining and improving the advanced automated systems at Ocado's Customer Fulfilment Centre in Bicester, including conveyor networks, lifts, and cranes. The Engineer will act as the primary technical contact for resolving critical issues within a 24/7 operational environment. Proactive maintenance, safety compliance, and technical problem-solving are central to the position.

Ocado Cherwell, United Kingdom

Solutions Architect

Act as a technical advisor and trusted solutions expert, designing and demonstrating modern data and AI architectures on the Databricks platform. Lead customer workshops, build reference implementations, and support adoption through hands-on collaboration with sales and engineering teams. Focus on translating complex data challenges into scalable, real-world solutions using cloud and data intelligence technologies.

Databricks London, United Kingdom

Hybrid Permanent

Data Scientist

Data Scientist - MerseysideAs a Data Scientist, you will work closely with the Lead Data Science and cross-functional teams to develop and deploy models that support customer and commercial decision-making. Responsibilities include:Building and deploying machine learning models across customer use...

Harnham - Data and Analytics Recruitment St. Helens, United Kingdom £40,000 – £50,000 pa

AI Developer

This role involves designing, building, and shipping production AI functionality for a consumer app, focusing on an AI-enabled meal-planning feature. Responsibilities include integrating LLMs, creating intelligent workflows, and optimizing AI models for performance and cost. The role offers the opportunity to shape AI integration into a live product and work closely with cross-functional teams.

Nigel Wright Group Ne110Bq, United Kingdom £75,000 – £95,000 pa

Data Scientist

This role involves working in a growing data and analytics team, delivering insights and analysis that support data-driven marketing and commercial decisions. You will build and apply predictive models, prepare and manipulate data, and translate findings into clear stories for various stakeholders.

Harnham - Data and Analytics Recruitment London, United Kingdom £50,000 – £65,000 pa

Hybrid Permanent

Response Squad Agent

Act as the first point of contact for technical support queries, diagnosing and resolving straightforward issues while triaging more complex cases to the appropriate teams. Maintain clear, timely communication with customers and ensure accurate logging of all incidents and resolutions. Collaborate with internal teams to improve support processes and ensure smooth escalations.

Luminance London, United Kingdom

Hybrid Permanent

Senior Solutions Architect – Large Scale Neural Networks Inference

Lead technical engagements with AI-native enterprises and research labs across EMEA to define and optimize large-scale neural network inference solutions. Architect high-performance inference pipelines using NVIDIA's stack, identify system-level bottlenecks in latency, efficiency, and cost, and translate real-world deployment challenges into product improvements. Work closely with customers from proof of concept through production deployment, focusing on scalable AI infrastructure built on GPUs and optimized inference frameworks.

NVIDIA PLN 292,500 – PLN 650,000 pa