Latest Customer Service Jobs

Senior AI Engineer

We have an exciting opportunity for a Senior AI Engineer (Manager) to join our IT (EA & Technology Platforms) team, based in A&O Shearman's Belfast or London office.What you will doReporting to the AI Platform Owner, this role will be...

A&O Shearman Dundonald, Lisburn And Castlereagh, County Down, United Kingdom

Senior AI Engineer

This role involves leading the technical strategy and implementation of AI and machine learning solutions within a global professional services firm. The Senior AI Engineer will design and deploy scalable AI systems, manage a team of IT professionals, and collaborate with business stakeholders to align AI initiatives with strategic outcomes. The position requires deep expertise in machine learning frameworks, cloud platforms, and responsible use of AI coding tools, with a focus on end-to-end delivery and continuous improvement.

A&O Shearman Springfield, City Of Belfast, County Antrim, United Kingdom

Head of AI Assurance

Lead the development of a cutting-edge AI assurance proposition for financial and professional services, leveraging Faculty AI's expertise in AI safety and red-teaming. Define and deliver reusable frameworks, software tools, and evaluation methodologies to help clients validate, audit, and govern AI systems. Build trusted relationships with regulators, auditors, and senior stakeholders while shaping thought leadership in responsible AI adoption.

Faculty AI London, United Kingdom

On-site Permanent Clearance Required

Technical Director of AI Safety

Leads technical strategy and R&D in AI safety, building and mentoring a high-performing team to develop cutting-edge evaluations and mitigation techniques for frontier AI models. Shapes global AI safety discourse through thought leadership, publications, and collaboration with leading labs and governments. Translates advanced research into practical safety solutions while representing the organisation at the highest technical and policy levels.

Faculty AI London, United Kingdom

Hybrid Permanent Clearance Required

Lead Learning Scientist

Lead the development and application of learning science in AI-powered education solutions, ensuring systems are pedagogically sound, evidence-based, and safe. Define best practices, design evaluations, and mentor cross-functional teams working on national infrastructure, tutoring, and assessment platforms. Translate cognitive science into technical requirements for scalable, data-rich learning systems.

Faculty London, United Kingdom

Permanent

Senior Product Designer - Defence

This role involves leading the design of AI-native, human-centred solutions for high-stakes defence clients. The Senior Product Designer will conduct user research, develop accessible and intuitive interfaces, and evolve design systems in close collaboration with technical teams. The position requires shaping products from inception and communicating design strategy to senior stakeholders.

Faculty London, United Kingdom

Hybrid Permanent Clearance Required

Senior Solutions Architect, Consulting Partners

This role involves enabling global systems integrators and AI consulting partners to adopt NVIDIA's AI technologies, including the Agent Toolkit, Nemotron, and NIM. The Senior Solutions Architect will design and implement complex AI agent workflows, support partners in building scalable AI solutions, and act as a technical bridge between NVIDIA, partners, and end customers. Key responsibilities include developing proofs of concept, evangelizing accelerated computing, and translating business needs into technical AI strategies.

NVIDIA United Kingdom

Senior Solutions Architect, Consulting Partners

This role involves enabling Global Systems Integrator and AI consulting partners to adopt NVIDIA's AI platforms, including Agent Toolkit, Nemotron, and NIM. The Senior Solutions Architect will design and implement complex AI agent workflows, support the development of RAG pipelines, and collaborate with technical teams across partners and NVIDIA to deliver full-stack AI solutions. Key responsibilities include building demos, evangelizing accelerated computing, and translating business needs into scalable technical implementations using generative AI and LLMs.

NVIDIA

Mid-Level NLP Engineer

This role involves developing and maintaining Python-based NLP and document-processing services for a live SaaS platform. The engineer will extract and process information from complex documents like PDFs and Word files using both traditional NLP techniques and modern LLMs. The position emphasizes practical problem-solving in a production environment, working closely with a senior specialist before taking on greater ownership.

Avanti Recruitment Manchester, United Kingdom £45,000 – £70,000 pa

NLP Engineer

This role involves developing and maintaining Python-based NLP services that extract and process information from complex documents such as PDFs and Word files. The engineer will work on live production systems, debugging and enhancing document-processing pipelines using both traditional NLP techniques and modern LLMs. The position emphasizes practical engineering in a customer-facing SaaS environment, with a focus on robust, scalable solutions for real-world document intelligence.

Avanti Recruitment St. Peter's, London, United Kingdom £45,000 – £70,000 pa

Software Engineer Intern (Winter 2027)

As a Software Engineer Intern, you will work on building user-facing products, scaling API platforms, designing data pipelines, and implementing scalable services. You'll have the opportunity to contribute to high-impact projects and collaborate closely with experienced team members.

Cohere London, United Kingdom

Remote Internship

Engineering Manager (Growth)

Lead a high-impact engineering team focused on user acquisition, activation, and revenue growth through rapid experimentation and optimization of self-service and freemium product pathways. Drive technical strategy at the intersection of product, data, and engineering to improve conversion and user experience. Scale talent and execution velocity while balancing short-term business goals with long-term scalability.

Synthesia London, United Kingdom

Remote Permanent

Graduate AI and Secure Technologies Engineer (2026 start)

Work on cutting-edge security and AI engineering challenges across critical infrastructure, defence, and emerging technologies. Contribute to threat modelling, secure-by-design architectures, vulnerability analysis, and security assurance in multidisciplinary teams. Engage in full lifecycle engineering from concept to deployment, with opportunities to interact directly with clients and develop technical prototypes.

Cambridge Consultants United Kingdom

Senior Data Scientist

The Senior Data Scientist leads the design, development, and validation of advanced data science and machine learning models to improve decision-making across GXO’s global network. You will collaborate with product managers, engineers, and business stakeholders to frame use cases, define success metrics, and prioritize solutions, while also raising data science standards through methodological review and mentoring.

GXO Logistics W1W5Qz, United Kingdom £75,000 pa

Algorithmic Trading Developer - Berenberg Bank

Design and build high-performance Java-based trading engines and real-time systems for algorithmic trading in equities. Develop algo strategies, liquidity-seeking logic, and real-time trading desktops using React. Work closely with trading desks and engineering teams to enhance electronic trading capabilities within a regulated sell-side environment.

eFinancialCareers London, United Kingdom

On-site Permanent