Solutions Consultant

United Kingdom
5 months ago
Job Type
Permanent
Work Location
Remote
Posted
5 Dec 2025 (5 months ago)

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

The role...

We are looking for acommercially sharp, consultative Solutions Consultant to drivetechnical validation and value realization for Synthesia across both prospects and customers.

This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - butproven, adopted, and expanded based on clear business outcomes.

You will own thetechnical win in deals, shape high-impact use cases, and ensure customers achievefirst successful workflows that create the foundation for long-term adoption and growth.

What You'll Do

Lead discovery and qualification

  • Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics

  • Challenge vague requests and reframe them into clear, high-impact use cases

  • Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support

  • Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout

Own solution design and technical validation

  • Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations

  • Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes

  • Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction

  • Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal

Make value tangible

  • Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context

  • Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans

  • Position Synthesia clearly against alternatives and handle objections with commercial credibility

  • Turn product interest into business conviction by showing where Synthesia fits and why it matters

Drive first value, onboarding, and early adoption

  • Own the path from signed deal to first live workflow, ensuring customers reach value quickly

  • Build onboarding that drives behavior change and usage, not just product understanding

  • Define early success measures, track them tightly, and intervene fast when adoption risk appears

  • Establish the conditions for repeatable usage, strong champions, and broader rollout

Unlock expansion

  • Identify additional teams, workflows, and use cases where Synthesia can deliver more value

  • Define the right starting point and a credible path to broader adoption over time

  • Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway

  • Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion

Build repeatability across the business

  • Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale

  • Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries

  • Turn customer insight into structured product, positioning, and go-to-market feedback

  • Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle

Operate as a true cross-functional leader

  • Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging

  • Align with Customer Success on adoption risk, rollout design, and expansion opportunities

  • Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes

  • Act as a connective layer across teams, ensuring customer needs are translated into action and business impact

About you...

  • 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role

  • Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions

  • Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders

  • Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption

  • Comfortable across SaaS, AI, or enterprise technology environments

  • Able to manage multiple priorities with pace, structure, and sound judgment

  • Strong problem solver who brings clarity to ambiguity

  • Builder mindset with high ownership and a bias for action

  • Effective cross-functional partner who cares about outcomes, not activity

Location: Europe Remote

Related Jobs

View all jobs

Solutions Consultant

Synthesia Austin, Texas, United States
US$70,000 – US$130,000 pa Hybrid

Solutions Consultant (German Speaking)

Synthesia London, United Kingdom
£0 pa Remote

Solutions Consultant (Italian Speaking)

Synthesia London, United Kingdom
£40,000 – £60,000 pa Hybrid

Resident Solutions Architect (Professional Services)

Databricks London, United Kingdom

Data Platform Solutions Architect (Professional Services)

Databricks London, United Kingdom
£40,000 – £80,000 pa Hybrid

Data Platform Solutions Architect (Professional Services) - Emerging Enterprise & DNB

Databricks London, United Kingdom

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise Machine Learning Jobs in the UK (2026 Guide)

Advertising machine learning jobs in the UK requires a different approach to most technical hiring. The candidate pool is small, highly specialised and in demand across AI labs, financial services, healthcare, autonomous systems and consumer technology simultaneously. Machine learning engineers and researchers move between roles through professional networks, conference communities and specialist platforms — not general job boards where ML roles compete with unrelated software engineering positions for the same audience. This guide, published by MachineLearningJobs.co.uk, covers where to advertise machine learning roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

New Machine Learning Employers to Watch in 2026: UK and Global Companies Driving ML Innovation

Machine learning (ML) has transitioned from a specialised field into a core business capability. In 2026, organisations across healthcare, finance, robotics, autonomous systems, natural language processing, and analytics are expanding their machine learning teams to build scalable intelligent products and services. For professionals exploring opportunities on www.MachineLearningJobs.co.uk , understanding the companies that are scaling, winning investment, or securing high‑impact contracts is crucial. This article highlights the new and high‑growth machine learning employers to watch in 2026, focusing on UK innovators, international firms with significant UK presence, and global platforms investing in machine learning talent locally.

How Many Machine Learning Tools Do You Need to Know to Get a Machine Learning Job?

Machine learning is one of the most exciting and rapidly growing areas of tech. But for job seekers it can also feel like a maze of tools, frameworks and platforms. One job advert wants TensorFlow and Keras. Another mentions PyTorch, scikit-learn and Spark. A third lists Mlflow, Docker, Kubernetes and more. With so many names out there, it’s easy to fall into the trap of thinking you must learn everything just to be competitive. Here’s the honest truth most machine learning hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool. They hire you because you can solve real problems with the tools you know. Tools are important — no doubt — but context, judgement and outcomes matter far more. So how many machine learning tools do you actually need to know to get a job? For most job seekers, the real number is far smaller than you think — and more logically grouped. This guide breaks down exactly what employers expect, which tools are core, which are role-specific, and how to structure your learning for real career results.