Senior R&D Lead

Package Description: The Role

CLEO Systems is a mission‑driven, high‑performing organisation where our people can thrive, grow, and do their best work.

We provide highly capable, innovative, and integrated software solutions across Integrated Urgent Care, and every role at CLEO Systems contributes to our purpose: simplifying connected care.

As Senior Research & Development Lead, your purpose is to drive optimisation, innovation, and excellence in the development of advanced and where applicable AI solutions.

This role leads the R&D solutions design, proof of concept, testing, and potential integration of cutting-edge optimisation and artificial intelligence technologies that enhance patient care, streamline healthcare (including back office) workflows, and support the company’s strategic growth and innovation objectives. Within your role, you are responsible for translating requirements into robust optimisation AI-driven features, fostering collaboration across multidisciplinary teams, with partners and customers, and ensuring the delivery of high-quality, secure, and scalable capabilities that meet the evolving needs of the healthcare sector.

You will work with the Managing Director, and Medical Director, and Product leads responsible for innovation, as well as the Technical Design Authority, proposing changes and developing complex backend process, ensuring seamless integration with our systems or as standalone capabilities.

Who are we?

CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient focused primary care services. We are committed to delivering ‘Clinical Excellence Online’ (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Remote hybrid (with occasional travel to Ashford Kent)

Hours Available 15 hours per week, Monday to Friday

What’s in it for you: -

Annual Salary of up to £95,000 FTE

Flexible hybrid working

Opportunity to join the Company Pension Scheme

Private healthcare

Free 24/7 independent counselling service

Learning and development opportunities

Free membership to our reward and discount platform

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

For a job description and person specification please .

Closing date: 4th August 2026

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on