QA Payroll Expert

United Kingdom
3 weeks ago
Posted
27 Apr 2026 (3 weeks ago)

About Us

Ocado Group is a global technology leader reinventing retail through AI and Robotic Engineering. While our technology powers the world’s most advanced fulfilment centres, our people drive our international growth.

We are now launching a new Global Shared Service Centre in Sofia. This hub is the strategic heart of our international finance and people operations and we are looking for QA Payroll Expert to join our growing team.

The Opportunity

As a QA Payroll Expert, you will play a critical role in safeguarding the accuracy, compliance and integrity of our global payroll operations. Acting as the final quality gatekeeper, you will perform second-level audits across multiple countries, ensuring that all payroll data is validated before approval and payment.

You will serve as the technical subject matter expert for payroll, maintaining policies and documentation in line with evolving local legislation. In addition, you will act as the first point of contact for complex payroll escalations, resolving issues proactively and preventing risks before they impact the wider business.

Working closely with global stakeholders, vendors and internal teams, you will contribute to building a high-performing, reliable and scalable payroll function within our new Shared Service Centre.

Requirements

  • Proven experience in global or multi-country payroll operations, ideally within a Shared Services, GBS or outsourced environment
  • Strong background in a Quality Assurance or senior payroll role
  • Experience managing and auditing external payroll providers (e.g. ADP, Deel)
  • Advanced knowledge of HR and Finance systems such as Workday and ERP platforms
  • Experience interpreting labour legislation across multiple countries is a strong advantage
  • University degree in Human Resources, Finance or a related field

Essential Criteria

  • Exceptional attention to detail with the ability to identify discrepancies in complex datasets
  • Strong analytical skills, including advanced Excel capabilities for reconciliation and reporting
  • Proven ability to manage escalations and resolve complex payroll issues with a problem-solving mindset
  • High level of integrity and discretion when handling confidential information
  • Strong time management and prioritisation skills in a fast-paced environment
  • Excellent communication skills in English (written and spoken)
  • Ability to work effectively in a global, multicultural environment
  • Proactive, adaptable and accountable approach to work

Why you should join us

Sofia is the cornerstone of our global operations. You will work in a fast-paced environment where your work directly impacts the stability and growth of our international teams.

What We Offer You:

  • Hybrid office attendance policy that sees you onsite 60% of your time
  • 30 days of “Work from anywhere” program
  • 25 days of annual leave
  • 100 EUR monthly for food vouchers
  • 50 EUR social allowance paid with your monthly salary
  • Enhanced maternity and paternity leave policy
  • Medical plan including health & dental coverage
  • Life and disability insurance
  • Employee assistance program

Equal Opportunities
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age or disability or union membership status.

Related Jobs

View all jobs

Payroll Specialist

Ocado United Kingdom
Hybrid

Quality Engineer

Luminance Cambridge, United Kingdom
Hybrid

Regulatory Affairs Specialist

Cambridge Consultants United Kingdom
On-site

Operations Analyst, User Operations (Trust & Safety) - EMEA

OpenAI London, United Kingdom
Hybrid

Senior Knowledge & Enablement Specialist

Synthesia United Kingdom
Remote

Knowledge & Enablement Specialist

Synthesia United Kingdom
Remote

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise Machine Learning Jobs in the UK (2026 Guide)

Where to advertise machine learning jobs UK in 2026: the specialist boards and communities that reach ML, MLOps and deep learning engineering talent. The candidate pool is small, highly specialised and in demand across AI labs, financial services, healthcare, autonomous systems and consumer technology simultaneously. Machine learning engineers and researchers move between roles through professional networks, conference communities and specialist platforms — not general job boards where ML roles compete with unrelated software engineering positions for the same audience. This guide, published by MachineLearningJobs.co.uk, covers where to advertise machine learning roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

Machine Learning Jobs UK 2026: What to Expect Over the Next 3 Years

Machine Learning Jobs UK 2026: roles, salaries and the MLOps, LLM and generative AI hiring trends shaping UK ML careers over the next three years. Machine learning has undergone a transformation that few technology disciplines can match. In the space of three years it has moved from a specialism sitting at the edges of most organisations' technology strategies to a capability that sits at the centre of them. The tools have changed, the expectations have shifted, and the range of industries treating machine learning as a core business function — rather than an experimental one — has expanded dramatically. For job seekers, this creates both opportunity and complexity in roughly equal measure. The machine learning jobs market of 2026 is significantly larger than it was three years ago, but it is also significantly more demanding. Employers have developed more sophisticated expectations, the technical bar for specialist roles has risen, and the landscape of tools, frameworks, and architectural patterns that practitioners are expected to know has broadened considerably. The candidates who will thrive over the next three years are those who understand where the discipline is heading — which specialisms are attracting the most investment, which technologies are reshaping what machine learning engineers and researchers are expected to build, and how the definition of a machine learning career is evolving beyond the model-building core toward a much wider range of roles across the full ML lifecycle. This article breaks down what the UK machine learning jobs market is likely to look like through to 2028 — covering the titles emerging right now, the technologies driving employer demand, the skills that will matter most, and how to position your career ahead of the curve.