Technical Pre-Sales Consultant - Contact Centre and AI for Customer Experience.
We are seeking a dynamic and experienced Business and Technical Pre-Sales Consultant with a focus on Contact Centre and AI-driven solutions for Customer Experience (CX). This role requires a blend of business acumen, technical expertise, and excellent communication skills to engage with prospective clients, understand their needs, and provide tailored contact centre solutions using AI technologies for improving customer experiences.
The ideal candidate will have a background in Contact Centre technology and a good understanding of how AI can add value to customer interactions. They will bridge the gap between our technical teams and business stakeholders, demonstrating the value of AI in transforming customer service, engagement, and satisfaction.
Key responsibilities include: -
Pre-Sales Engagement:
* Base Salary range: to £65,000 per annum, depending on experience.
* Performance related bonus.
* Pension.
Applicants must be UK based and legally entitled to work in the UK without visa sponsorship.
To apply, please email your CV to Dave Woods at Kingfisher Recruitment Specialists (Agency) or call for more information
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