We’re the people behind global loyalty currency, Avios, and home to three ambitious, growing businesses; Loyalty, Holidays and Retail. Each business has its own goals, strategy, and team, but collectively we share a purpose tocreate the world’s most rewarding experiencesfor our customers through loyalty programmes, new products and holidays.
We’re on a truly exciting journey of growth and transformation – we’re going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.
The opportunity
The Platform Architecture & Sales Engineering team is a key part of Core Engineering that is responsible for the design of our cloud platform and the architecture, standards and processes of our engineering teams as well as partners that integrate with our platform. We cover a range of responsibilities including platform architecture, ways of working and partner experience.
The team acts as an architecture centre of excellence, engaging and supporting product teams and partners. There is an element consulting with not only our external partners but also our internal products to ensure well-defined patterns are established and applied to their given product. We take responsibility for overseeing the quality of products delivered on the platform.
Our platform architecture function is fundamental in making technology decisions as the platform evolves to meet the needs of our growing product landscape. We also provide architectural support for strategic initiatives across the wider business, providing technical leadership as required.
What you’ll get up to
We seek a Platform Architect to join our team and drive our platform architecture forward. This role involves shaping our architectural processes, consulting with external partners on integrations, and collaborating with product and commercial teams to align technical capabilities with priorities and partner needs.
As a technical leader, you'll communicate and influence stakeholders across departments, product teams, and partner management. You'll contribute to strategic platform initiatives, providing solution architecture and technical leadership to drive continuous improvement.
Your responsibilities will also include leading architectural best practices such as domain modeling and reviews to enhance team capabilities. We're looking for someone with strong communication skills, a passion for innovation, and the ability to contribute to our roadmap.
What we need from you
- Strong Software Engineering and Architecture background.
- Solid understanding of cloud architectures and design patterns.
- Familiarity with the AWS Well Architected framework.
- Experience with domain modelling best practices.
- Great communication skills, comfortable presenting to technical and non-technical audiences.
- Stakeholder management and the ability to influence at all levels.
- Proficiency at generating high-quality technical and non-technical documentation.
- Prior experience working in an agile, product-focused organization.
If you're ready to make an impact, push boundaries, and embark on a journey of continuous growth, we want to hear from you! Don't let a few unchecked boxes hold you back—your unique perspective and talents are what we value most. Join us and let's shape the future of data together!
The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you’ll achieve a 50/50 split between the two and there may be times where you’ll want to visit our other locations to tell their stories, too (fully reimbursed).
What you’ll get in return
A few to spark your interest below, and you’ll find even more on ourcareer site.
A place to grow your career:We’re home to three businesses under one roof and part of one of the world’s leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, ‘Develop You’, will also give you the skills and capability to take your career to new heights.
A place to belong:Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice.
A place to make your mark:Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible.
A place to do things that matter:We’re passionate about the part we play in our customers' lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we’re a place you can do your part.
Perks that take you places:
- One non-contractual Annual Bookable Travel Concession for you, your partner and dependants after 12 months service and unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one.
- 20 days working from abroad in Europe per annum.
- Annual Bonus (dependant on company and individual performance).
- Company pension of 9% (6% contribution from IAGL, 3% employee contribution).
- 25 days annual leave, + 2 days charity leave and a day off on your birthday.
- New joiner, birthday and recognition Avios.
We might not be right for you if:
- You only want to focus on your to-do list; we’re a small, high-performing team, we help each other to succeed.
- You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn’t right for everyone.
- You’re looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review.
If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit.
Equity, Diversity and Inclusion at IAG Loyalty
Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.
This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.
About IAG Loyalty
We help 40 million members see the world through rewarding experiences. They could be jetting off on the trip of a lifetime, exploring local restaurants, or saving on their weekly shop.
And it’s all thanks to our team of 600 loyalty pioneers.
Our teams bring together a powerful combination of data, expertise and innovation to turn everyday spend into our global currency Avios.
And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too.
If that sounds like the kind of place you'd like to be, find out more and join our Club!
Our Values
We're loyalty pioneers, creating the world's most rewarding experiences.
This is our vision, it gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
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