About the role

Taktile exists to create value for organizations through smarter and safer decisions at scale. Our goal is to become the worlds leading software provider for automated decision-making in the financial services industry and, to date, our software has been used by our customers to power over 1,000,000 critical business decisions every day.

Taktile is based in Berlin, London, and New York City. We’re backed by some of the world’s leading investors and show great traction with scale-ups and large enterprises across the financial services industry. We are looking to build on this success by growing our team across all seniority levels from software engineers, web developers, marketing and sales experts, and entrepreneurial business analysts.

Thats where you come in.
We are looking for a Senior Solution Architect with a track record of designing and implementing sophisticated solutions for Enterprise customers to join the Taktile team on the journey of onboarding our customers, supporting them in maximizing their success with Taktile products, and ensuring they derive value from Taktile quickly and continuously!

In this role, you will collaborate closely with customers to understand their needs, deliver tailored solutions, and empower them to use our platform effectively. If you are passionate about cutting-edge technology, experienced with cloud platforms and legacy IT systems, skilled in API integrations, Python, and SQL, and enjoy working with a dynamic team that values your input and fosters your growth, we would love to hear from you.

ABOUT YOU

• Strong understanding of cloud native architectures (preferably with AWS experience), and a history of working with large IT organizations and complex legacy IT landscapes.

• Proficient in API integrations, including understanding latency, load, reliability, and error handling.

• Deep understanding of ETL processes for data migration and synchronization.

• Solid background in Data Architecture and proficiency in data-related languages such as Python and SQL.

• Familiarity with security best practices and a good understanding of data protection regulations and compliance standards (e.g., GDPR, CCPA, ISO 27001, SOC 2) is a plus.

• Excellent written and spoken English skills, with the ability to convey complex ideas clearly and effectively to a broader audience.

• Confidence in handling senior technical stakeholders and fostering teamwork across various departments.

• Mindset of continuous learning, with a willingness to adopt new skills and methodologies.

• Innovative approach to engaging with customers and prospects, ensuring effective and creative solutions.

What Youll Do

• You will lead and define the overall solution architecture and Taktile integration design for our large customer accounts.

• Lead technical discussions with customers during the sales process and during implementation to identify key system architecture components; propose and help customers build solutions that unblock deployments.

• You will be the key counterpart to technical / engineering teams on the customer side during implementation.

• Collaborating with product management, you will translate insights gained from customer interactions into actionable product improvements.

• You will create reusable collateral, best practices, and tools within the Customer Success team to enhance our overall service delivery and ensure a consistent customer experience.

Ideal, But Not Required

• You have 3-5 years of experience as a Solution Architect, Technical Solution Engineer or an equivalent position within a B2B SaaS company, or as a Senior Consultant.

• You have acquired knowledge in the financial services industry (banking, insurance, capital markets, payments, etc.), and developed internal tooling or customer facing applications for common use cases in this industry.

• Experience in applying and optimizing statistical and machine learning models to tackle business challenges is a plus.

Our Offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, youll find yourself at home here.

• Make an impact and meaningfully shape an early-stage company.

• Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.

• Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.

• Receive a top-of-market equity and cash compensation package.

• Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.

• Use the equipment of your choice including meaningful home office set-up.

Our Stance

• Were eager to meet talented and driven candidates regardless of whether they tick all the boxes. Were looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

• We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We wont inquire about how you identify or if youve experienced discrimination, but if you want to tell your story, we are all ears.

About us

Taktile is building the worlds leading software platform for running critical and highly-automated decisions. Our customers use our product to catch fraudsters, prevent money laundering, and expand access to credit for small businesses, among many other use cases. Taktile is already making millions of such decisions across the globe every day.

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