Opportunity to join our dynamic Data Solutions & Services team as a Senior Data Servicing Analyst, where you will support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. You will work across Global Transaction Banking, in a team that is at the forefront of innovation, delivering market-leading solutions that empower the business to drive income and gain deeper insights into performance metrics.
In this role, you will leverage your expertise to complete complex data requests, enabling key stakeholders to make informed decisions and meet any specified deadlines. You will also be seen as a data SME and will have numerous stakeholder interactions, tooling best practice, and coaching.
Accountability Specifics:
- Leads on execution of existing live insights products, including scoping direct with clients and utilising a team of analysts to deliver on contracted targets and SLAs, while maintaining output accuracy.
- Be the go-to contact for data and analytical questions for existing stakeholders and contracted corporate clients.
- Collaborating closely with the wider Data Solutions and Services team, tech, and key stakeholders to ensure alignment and maximise business impact.
- Build relationships with senior stakeholders across the bank to seek out opportunities to add value through Data Solutions.
- Provide support, upskill, best practices, and peer review for colleagues, so they can increase their own portfolio knowledge and expertise.
- Look for opportunities to optimise and enhance existing processes and build out self-serve capabilities.
- Build and maintain a broad network of internal and external stakeholders at all levels of seniority across digital, data, technology, corporate coverage and Go to Market.
Essential Skills/Preferred Qualifications:
- Expertise in leading a data and analytics function/team and an understanding of big data platforms, data analytics and reporting tools and techniques.
- Experience of working with a range of stakeholders and building effective relationships across the business and geographies.
- Strong knowledge of SAS and SQL.
- Excellent communication and stakeholder management skills.
- Ability to articulate technical findings in business terms and demonstrate value to stakeholders.
Desired Skills/Preferred Qualifications:
- Experience of big data platforms such as Hadoop and Teradata.
- Familiarity with AWS and Business Objects.
You may be assessed on the key critical skills relevant for this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in London and Northampton.
Purpose of the role:
To support the bank's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units.
Accountabilities:
- Design and development of comprehensive reports and dashboards using various data visualization tools and techniques.
- Design, development and implementation of automated report generation processes for improved efficiency and timeliness.
- Identification and analysis of business requirements to define report content and format.
- Maintenance and updating of existing reports and dashboards to reflect changing business needs, including co-ordination of reporting template releases and related administrative tasks.
- Development of robust processes & controls for collating input data & seeking signoffs as required.
- Engagement with stakeholders as needed to ensure up to date data is incorporated into reporting.
Assistant Vice President Expectations:
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc) to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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